I've never dealt with a storage facility before so this was a totally new experience to me. I had…read moreto drop something off for someone else. I was told to just drop off the item at the front desk but apparently that wasn't the case. I was given the key to the storage locker which was way on the other side of the building. Actually, I approached this building from 99th Street going South and pulled into the parking lot as soon as I saw the sign. Apparently that was the opposite side of the building that I was supposed to be at. The building is NOT exclusively Sentinel Self-Storage, there are business offices or something that I saw when I entered the first door. Then saw a sign that said something about going "next door" for the self-storage. The next door I saw was locked, so I continued around the building until finally I saw a loading dock, then the main office entrance. This is a very confusing place to figure out if you haven't been before. When they give you the key, they show you on a map where it is. It reminded me of going to a cemetery and being shown the plot map. Inside the storage locker on the back wall, I caught a glimpse of the most hideous spider I'd ever seen! EEEWW! There's a reason I don't keep stuff in storage.

We had our RV stored at the Edmonton Argyl facility for approximately 1 week. There was a tire boy…read moretruck parked on the right side of our trailer. He hit our trailer but sentinel cannot provide video footage . We did provide pictures and the police report We were told its only circumstantial evidence. Now our insurance is holding us liable because he's denying that he was driving. Johnson insurance is increasing our rates 10% and we are liable for the deductible. WARNING. Don't store your RV at these compounds because no one wants to take responsibility. They don't have adequate video surveillance. Only have it at the entrance and exit I was told by the manager. Once someone's inside there's no video surveillance on the i RV grounds. We have to pay for this This is so unfair.

Mitch at Elite Storage Edmonton South has been amazing to work with for our storage needs. The…read moreprice is fair for such a clean place. The facility is great - very secure as it has cameras everywhere and key-coded automatic gates, the indoor storage units are spacious and well heated. We used the place for just over 2 years and are glad we went with them.

From the owner: Edmonton's full service storage solution. An unbeatable combination of Self Storage & RV Storage…read morewith exceptional service, security and savings. Elite Self Storage South Edmonton has various storage unit sizes starting at 25 square feet, as well as, indoor and outdoor car storage and RV Storage. We offer a range of storage options with both unheated drive up storage units and climate controlled indoor storage lockers. Featuring an indoor loading area so you always stay dry and warm. Conveniently located, just off of 34 Street and Parsons Road, near Parsons Industrial Park and in close proximity to Calgary Trail, Gateway Blvd and Whitemud Drive. Perfect for both residential and commercial customers, our Southeast Edmonton location offers a safe, secure, and convenient place to store your household or business items. Store your RV, car, boat or trailer in our secure Self Storage & RV facility. Storage and packing supplies are available for purchase in the rental office.

Damaged a $4000 table, gouged the walls through the drywall, and brought entirely unfit individuals…read moreto carry household items. My partner was literally doing the moving for them. Damaged the driveway cement with the truck. Was promised packing and moving, and no packing occurred, no furniture covers were used, and no rollers for heavier items.

Awful to deal with. Asked for a quote and told them I'd get back to them, tried to pressure me into…read morebooking right away and sending the deposit after multiple times of saying no. They proceeded to call me multiple times a day over the next week even after telling them to stop. I will no longer ever consider doing business with them and will not recommend them to anyone. If they continue to conduct business this way I hope they go out of business. I feel sorry for whoever deals with these people.

I recently got a storage locker from this past fall until winter, and originally I only needed my…read morelocker for about a month. But as things got busy around the holidays, I had forgotten about my storage locker. Sentinel Storage staff have been so friendly and absolutely understandable with my late paying and forgetfulness. Thank you, thank you for everything! I am so happy I chose this location and I will definitely be referring my friends and family if and when needed. I canceled my locker really quick & easy, and I am more than satisfied! Thanks Sentinel!

From the owner: Welcome to Sentinel Storage - Edmonton South East, we are conveniently located at 2260 Ellwood Dr…read moreSW. We provide safe and convenient storage solutions in Edmonton and across Canada. In addition to moving and packing supplies, we offer safe and secure Edmonton heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities. Shop Canadian. Store Canadian.

I am so impressed with this company. Bob, the Moving Consultant of Alberta First Choice Moving…read moreSystems and his team do excellent work under difficult circumstances. I just moved from Edmonton to Vancouver and as you know so much has changed due to Covid 19. It is affecting everything! Such a stressful time. Bob of Alberta First Choice Moving Systems was the only person who actually come to my one bedroom apartment to give an estimate of how much my move would cost. Social distancing was observed. My son helped me with all this and he collected several bids from different moving companies. Alberta First Choice was the best bid. I have 3800 pounds of stuff! I am almost 60 and it is all my precious memories and things... I bought U Haul boxes cause they are the best deal, around $2 for the large ones. I bought 45, used all but 7. I bought really good duct tape. You don't want your stuff falling out of the bottom of boxes on the street. Cheaper duct tape is not a good idea. This moving company wraps your furniture in heavy blankets, pretty sweet really. The day the moving gentle men came to load up my stuff was amazing. They were super fast and polite. They observed physical distancing and wore masks. These guys are strong!! I have lead crystal (seriously, I collect it at thrift stores). I tried to even the weight out in the boxes...if I had heavy things like books on the bottom of a box I put light things like towels and clothes in the rest of the box. But they were still pretty heavy. Sorry guys, I tried, lol... When my stuff arrived in Vancouver the moving guys unloaded it super fast and carefully. I had cleared the whole kitchen area to put the boxes as they arrived so it was less chaotic. And because the boxes were all the same size they could be stacked neatly. All the furniture went into the bedroom to make it easier to organize later. 2 drinking glasses broke during the move but only because I did not pack them properly. I got tired of packing and just kind of threw the last ones in a box. An Ikea dresser got wonky when it arrived after it's journey but I had moved that dresser 2 or 3 times already and moving is tough on Ikea furniture. My son was able to fix it. No problems. But everything else was fine, which is amazing when you consider it was all packed by me, I am no expert, and it had to be driven in a giant semi truck 1200 km in the winter over the mountains! So I am finally unpacking my pretty things here in Vancouver, and my new place is looking pretty great. Not fancy, but cozy and comfortable. I want to really thank Bob and his great team of guys for helping me make this big move in kind of scary times, most of the world on lockdown due to the virus...I wish you and your families all the best!! Stay safe and be blessed.

I am writing to respectfully express my considerable dissatisfaction with the services rendered by…read moreMover Guys. While their 4-star rating suggested a high standard until I read reviews from other review sites, my recent experience unfortunately highlighted a concerning absence of professionalism and proficiency. JT has an expletive mouth and attitude. In no uncertain terms, he told me to take down my review. I did for a while, but I will not have someone tell me what I can or cannot do! Having undergone numerous relocations, I have not previously encountered such a shortfall in packing quality--no blankets for furniture or mats on our plank flooring (which we requested). They literally threw our cutlery in the box without wrapping them and broke my canister set, among other things. To be more specific, items were not sufficiently wrapped or secured with tape, and the packing of the kitchen, storage room, and bedrooms was left unfinished. Upon the delivery of my belongings, several pieces of furniture were damaged, exhibiting scratches, dings, and a broken nightstand. Additionally, the bed was assembled incorrectly, which required us to call the store from where we purchased the bed and have them rebuild it. Not only that, but garbage spilling from the paper shredder created a considerable mess in the office area. I was quite dismayed when our request for them to return and complete the work was met with laughter and a statement that an additional charge would be incurred. One might expect a greater degree of accommodation if they wish to cultivate returning clientele. I would kindly advise anyone who encounters their website to continue their search.

Very dissatisfied about the unprofesionalism that the management and her team/co workers have set…read moreupon my family. I an truly in disbelief how things were handled with my items in storage and after speaking with the managed at their partner storage facility ( elite storage) it had became clear that she has taken it upon herself to bust off a lock of my storage unit and helping herself and company to several of my items which still she hasn't returned .....I kept getting ignored and lied to about when my stiff would be returned to me but she had not given anything back she blames another staff member of hers for stealing my belongings when the manager at elite storage seen her break the lock off on their camera and immediately asked her to leave ending all business with her. Shannon has had relations with her employees and when they would argue is when I found out what she had really done to my belongings ....I begged her for my stuff today and she was very disrespectful and decided to pass th blame on someone else ....it says stress free and trustworthy but that is the complete opposite of their ad.....whatever you do....DO KOT PUT YOUR POSSETIONS, VALIABLES AND FAMILY MEMORIES IN FHE HANFS OF ALL STARS MOVING AS THEY DO NOT CARE FOR ANY ONES BELONGINGS....DO NOT PUT YOUR TRUST IN THEIR HANDS ...YOU WILL REGRET IT

From the owner: Allstars Moving & Storage is a trusted family-owned business with over 50 years of experience in…read morethe moving industry. We offer a wide range of moving services, including international, long distance, local, residential, and commercial moves. Our team is dedicated to providing exceptional customer service and honest estimates to ensure a stress-free moving experience for our clients. We take care of everything from start to finish ensuring your belongings are handled with care and arrive at your new home or office safely. Let us handle the heavy lifting so you can focus on what matters most.

I am a senior anwould not use this company again. They quoted me for 3 hrs to move a 1 bedroom…read moreapartment. when I expressed that i did not think it could be done in that time he reassured me it could. They ended up charging me for 5 hrs. called to speak with Harry I was told he would call me back with my concerns... but once they got my money I never heard from them again. The guys that were sent never smiled and did not work well together. They under quote you then they say well we can leave the rest of your furniture on the sidewalk if you don't pay!

I would like to make a complaint towards "Last Stop Moving", the following if a write-up I've been…read moreposting across various platforms: I would like to caution others against doing business with Last Stop Moving. I paid this company $2,600 to move my belongings a short distance to a storage facility in Edmonton. After the move, they left behind items valued at over $3,300 (closer to $4,000 upon further review). Communication throughout the claims process has been extremely poor. The company has never initiated contact; I have had to follow up repeatedly with their claims department. Their response and handling of the situation have been inadequate. They have offered a settlement of $300, which falls far short of the $1,000 I requested--an amount I already considered a significant compromise given the value of the missing items. I am sharing this experience across social platforms and relevant organizations so others can be informed. I have attached their most recent communication, along with my point-by-point response (in red) to Harry Yadav. I welcome any advice others may have on this matter. https://pdfhost.io/v/KS7Av4SqsM_Last_Stop_Moving

We used Nu-Way movers to empty our senior mothers suite and store her belongings while she is in…read morehospital awaiting a placement in full care supported living. Three guys came to do move everything from her suite in an independent living seniors apartment building. These guys were really quick, and very careful with all our Mom's antique fragile furniture. They were pleasant to deal with, and didn't have the simplest job to do. While packing things in and out of the elevator, various seniors would ask them to be taken to different levels of the building. They didn't want to use up time, but at the same time were helpful and considerate, realizing that some of these seniors really didn't realize they were imposing. Even when one older lady felt put out and and chastized them for DOING THEIR JOB, they guys kept their cool, their sense of humour, and continued to be polite and respectful of the residents. These guys were amazing!! I was already completely impressed with the job being done, when later that evening I got a call from their supervisor. Our Mom had in later years been in the habit of hiding money throughout her suite, and we had found a lot during the packing stage of the move. We got a call that the movers had found a money pouch stuffed between the cushions of the couch, containing some jewelry and over a thousand dollars cash. Once again I was so impressed!! The integrity and honesty shown by all the staff was beyond amazing, and I couldn't stop raving to their supervisor. This whole situation with the move was above and beyond expected. I would HIGHLY recommend this company to anyone in need of moving and/or storage facilities. They are AWSOME!!!

From the owner: We offer heated indoor storage and warehouse storage for lower prices than our competitors…read more. We selling packing material and deliver to your location. Please call ahead to view storage. warehousestorage@telus.net Call 780-619-8021