Horrible experience with this company. Jewelry went missing,…read moredamaged items with no compensation, assured they would be less than a competitive quote and ended up double, accused of paying with fake money, and called a scammer in a previous review reply (which had a quite a few wrong details, including the description of my jewelry dresser). If I see a slanderous and defamatory reply again, prepare yourself accordingly.

Solomon and his team were fantastic. They were very reasonably priced, and the crew arrived on…read moretime on our move day. We moved in the middle of December, but the guys made sure to lay down plenty of carpeting through our old home and new home to make sure they weren't getting our flooring all muddy. Super efficient...everything was done within the estimated time, and nothing was damaged. Highly recommend and will definitely be using them again.

WORST MOVING COMPANY EVER! WARNING - AVOID THIS COMPANY. If…read moreI could give a rating below zero, I would. This has been the worst moving experience I have ever encountered. The movers took an entire day--approximately eight hours--to move a one‑bedroom condo. They arrived more than an hour late and attributed the delay to travelling from Surrey, which is not an acceptable excuse; travel time should be factored into their scheduling. I had hired three movers, yet throughout the day I repeatedly saw all three standing by their truck chatting instead of working. When they finally arrived at my new residence, their approach was extremely inefficient, moving items one piece at a time. Even the building concierge, who sees countless moves, commented--unsolicited--that this was the worst moving team she had ever observed. I was concerned that they were trying to extend the job to inflate the billable hours. Unfortunately, I may have been correct, as I was then overcharged by $541.80 and they refused to issue a refund. I proceeded to file a claim with the Civil Resolution Tribunal (see snipit of my ruling), which ruled in my favour. I sent a demand letter demanding payment by March 17, 2026, but received no response. I will now be forced to pursue further court enforcement to recover the amount owed pursuant to the Civil Resolution tribunal ruling.

Western Moving and Storage was very quick to reply to a request for a quote to move. Goods were to…read morebe held for two weeks (in their storage facility about 15 minutes from my new home) until move-in day. A team of 4 showed up on moving day about 15 minutes earlier than our booked time slot - we were WOWED. The team was great and took exceptional care in moving my belongings. They disassembled beds, office furniture etc..... and assured me they would re-assemble at new home. A week out from move-in day, I asked the sales rep if I could have same crew move me in to new home - but they could not accommodate. Moving day arrives.... I had 7 people (family and friends) arrive at 8:00am to help with the move......I was told (via email almost one week prior) that crew would arrive between 8:30 and 9:30am. That time frame came and went. I called Western Moving at 9:40am looking for answers and their voicemail states they are closed..... so I left 3 messages on different department voicemails about the "no-show" in our time slot. At 10:30am I receive a phone call from someone who works for the company - not my sales person - stating that the drivers have been delayed. Delayed how??? I'm the first move of the day!!! This person stated that I should have received a call earlier from my sales rep to let me know they would be delayed. Any phone call would have been great...... the day before - or even the morning of delivery... LONG before my drop-off time. Instead I have 7 people (2 of which took the day off of work) waiting when they could have stayed home with their families. The crew of 3 showed up shortly after 11:00am. No apologies made. Unload time was 4 hours. The crew was surprised about having to put together the beds, office furniture etc....... All those details were part of the contract we signed. Whatever they took apart at one end was to be put back together at the other end. They put together everything we asked - but were not aware that was the case prior to arriving. There is ZERO communication within the company. I was the one who reached out to them to find out about timing of delivery drop off. I reached out to them for answers on their no-show. ZERO communication from the driver(s). They were apologetic after the fact ..... that doesn't do anything for those 7 people who stood around waiting for a truck that was 2 1/2 hours late. Western was not the lowest quote I received - nor was it the highest - but on the recommendation of others who have used them in the past, I went with them. My advice........Insist you have contact information (cell #'s) in the days prior to your move in. You should have sales reps, dispatch and delivery driver contact information in the event something goes sideways..... There should also be an after-hours # on their voicemail for instances such as this.

I used these guys for a move from Edmonton to Calgary. Dan showed up a few minutes early, and I…read morestill had a lot of prep to do. They were absolute professionals the entire time. Him and his guy were so helpful and had everything moved on time, and on budget with his quote, which was very reasonable. They were as careful as they could be to not damage my items or the property. There were some VERY minor scratches on items but I chalk that up to normal wear and tear, I don't think anyone could have done a better job (some of my furniture wasn't in perfect shape to begin with). I would definitely recommend Dan and his team and use them again.

Wow, these guys showed up on time, were incredibly fast, organized and professional. They knew…read moreexactly what they needed to do and they did it. I honestly can't recommend them enough. Their price was unbeatable too. Worth absolutely every penny spent. Next time I move they will be the first people I call.

I am writing to respectfully express my considerable dissatisfaction with the services rendered by…read moreMover Guys. While their 4-star rating suggested a high standard until I read reviews from other review sites, my recent experience unfortunately highlighted a concerning absence of professionalism and proficiency. JT has an expletive mouth and attitude. In no uncertain terms, he told me to take down my review. I did for a while, but I will not have someone tell me what I can or cannot do! Having undergone numerous relocations, I have not previously encountered such a shortfall in packing quality--no blankets for furniture or mats on our plank flooring (which we requested). They literally threw our cutlery in the box without wrapping them and broke my canister set, among other things. To be more specific, items were not sufficiently wrapped or secured with tape, and the packing of the kitchen, storage room, and bedrooms was left unfinished. Upon the delivery of my belongings, several pieces of furniture were damaged, exhibiting scratches, dings, and a broken nightstand. Additionally, the bed was assembled incorrectly, which required us to call the store from where we purchased the bed and have them rebuild it. Not only that, but garbage spilling from the paper shredder created a considerable mess in the office area. I was quite dismayed when our request for them to return and complete the work was met with laughter and a statement that an additional charge would be incurred. One might expect a greater degree of accommodation if they wish to cultivate returning clientele. I would kindly advise anyone who encounters their website to continue their search.

Not impressed by JT at all. His vocabulary on the phone was horrible. His attitude in general is…read moreawful as they are not wrong and he he lies to cover up the damage his employees cause. If anything goes wrong it's your fault!!

Horrible company!!!…read more I received damage on my brand new couches, Tears in the leather, had my leg broken off my brand new bed frame, and many broken glasses and scuffs on all my Brand new furniture. I contacted the owner for the past month and he kept saying he would call me back. It first started with "he would call me back in a week" Then I finally texted him a week later and he texted me and said he would contact me that night, which he never did. Now he ignores all my calls and all my text messages and it's been almost a month and they are ignoring me and still have not contacted me. Do not use this company!!! Horrible!!! So unprofessional.

The soldiers under Todd leadership were reliable, hardworking, and well-organized. Gold-bricking…read moredid not occur, and the hourly rate is set independently of the initial booking. The office staff at the building where you are moving to remarked that they had never seen a relocation proceed so rapidly. Everything arrived undamaged, and in my experience, it's not often that a move goes off without a hitch on the day of the big day. Aces!

I recently had the pleasure of being moved by Daniel and his team…read more They arrived right on time, and got right to work. They used great care when handling my belongings. They strategically packed the truck to make it all fit in one trip which I was very impressed by! Once arriving at the new place, they quickly unloaded and placed all boxes and furniture in the appropriate rooms they even helped me assemble and arrange my furniture! To top it all off, they organized my storage room in a way that I had access to what I needed. You can tell they really care about what they do and the happiness of their customer. I am more than impressed with the quality of the service I received and would definitely hire them again in the future! Thank you so much for making my move as stress free as it could be!

Excellent and professional service. Fair and honest pricing…read more Definitely our go to company for dependable service.

Best moving company I've ever used. Arrived on time, fast, efficient & friendly staff, steady &…read moreprofessional packing/unpacking of both home and truck. Worth every dollar! Thank you James and crew!

Moved furniture from Edmonton to Vancouver. Great professional movers. Items arrived on time and in…read morepristine condition. You will be hard pressed to find a better moving company.

I am updating my review, still going to give 5 stars! I hired them 9 months ago and again today,…read morethey did a fantastic job!! 9 months ago - These guys are beyond amazing. I was extremely nervous to hire movers as I've had bad experiences in the past, I would recommend this company to everyone!! They were fast, organized, careful. I cannot express how great integrity movers are!

We have now moved twice with Integrity Movers. The first time we moved with them they were quick…read moreand efficient and everything was moved well considering we moved from a 10th floor apartment to a condo. On our second move we hired them again from a move from the condo to a house. Everything was packed well and they took care in ensuring items would not get damaged. They communicated well with us as well. great job! Would certainly ask them to help us move again.