My father passed away two days ago and Mission Hospice was literally there. Their care staff was…read moreincredible - very kind and loving to my dad. And very respectful to my family, especially my mother. Mission Hospice made the final few months of my father's life much better, both physically and emotionally. They not only provided top-notch medical and physical care, they also helped my dad emotionally with musical visits and volunteer companions. Mission Hospice was also very good at responding to my mother's particular needs and requests - they did their best to cater no only to my dad, but to my mom. HIGHLY RECOMMENDED

Incredible challenging times we have in life and you want to have this team support your family…read morewhen it's your family's turn. I believe that after 6 interviews with hospice organizations we found Mission Hospice Pasadena to have evolved from your typical end of life thought process. Our lead Merci and her team RN Kathleen, LVN, Darling and Gail, Social Workers, Angela, Admin Nurse, Sang, Chaplin, Angy, Nutritionist and Sonia, Bather will lovingly help us with my "Ama's" (Mother) journey with late stage Alzheimer's. Supportive, attentive and the utmost in bedside manner.

They took great care of my grandmother. Compassionate and caring staff. Recommend them 10/10.read more

Although you's gave my mom adequate care, above and beyond. One thing that was lacking was the…read moreacknowledgement of my Moms passing. Upon notifying Hospice about the passing of my Mom, no sentiment of my Loss was given to me. I know you deal with death all the time, but a little condolence of my Loss would have meant so much to me, even a mailed card would have been nice. I had assumed the company sent out condolences to the families of patients who pass.

My family and I recently lost our 94 year old father to Covid. Although we were not fortunate to…read moresee our Dad recover, the staff at Los Angeles were right there to provide him with in home medical and personal care throughout his battle and allowed him to pass in at home with upmost dignity and grace. We now rely on Los Angeles Hospice to help care for our 92 year old Mom who has severe dementia and making a remarkable recovery from Covid-19 at home. The team at Los Angeles Hospice consist of professional doctors, nurses. We plan to use there services now and into the future and appreciate the professional and caring services they provide. Special thanks to Issac CNA and Debbie RN for being there for my Dad when he needed you the most. Thank you, you both are hero's to our family.

Completely new to the concept of hospice care, let alone dealing with an ailing family member--my…read moremother--diagnosed with end-stage Alzheimer's, I was completely satisfied and impressed by the process and people involved in admitting my 84 year old mother to hospice care within the nursing home she resides at. I was given the numbers of L.A. Hospice as well as another organization called VITAS and called the latter first. While VITAS was polite and informative over the phone, I decided to compare them with L.A. Hospice. My gut told me to make the initial appointment with them and so i did. When I thought it would be a social worker who would meet me at mom's nursing home, it turned out to be a woman Reverend and I was awestruck. She proved knowledgeable and patient as we filled out forms and discussed end-of-life care, wishes and medical advanced directives. She even sang and said a prayer for my mother in mom's room (moved me to misty-eyedness). The Reverend gave me a folder with all copies of my important paperwork as well. Within the next week i met the nurse assigned to her as i didn't have time to wait that very day due to a child care issue. I was told the nurse would visit her twice weekly to see that her comfort needs were being tended to. She'd also have a local doctor assigned to her, and a new mattress for her comfort and care needs. When i met the nurse, just today, I was impressed by his politeness and kind, unobtrusive bedside manner. I can now sit a little more easily knowing that mom's nursing home doctor and I already had an end-of-life talk, and that the interdisciplinary team at the nursing home told me to select a hospice organization of my choice, and that i chose the right one for my mom.

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

I research services from yelp, google, Reddit, and any other source, and I read reviews to see if…read morethe complaints are one-offs, or a general consensus. My father was dying of cancer. With no timeline in place, home hospice was needed. I interviewed three places; but it was when Dr. Ruben walked into my dad's hospital room, that the unforgettable experience with Bonum began. Dr. Ruben knows cancer. He had read dad's chart and came prepared. He had been a surgical oncologist; worked in an E.R., and knew the names of dad's countless prescribed medications that were were trying to remember and pronounce....he completed each sentence. He was the one. My father was brought home on Monday, but before he arrived, hospice bed, oxygen tanks, nebulizers and commode were delivered and organized. The first of two outstanding Bonum hospice nurses, Gerard, arrived and comforted us with info on how the process works. When the ambulance arrived with my father, Dr. Ruben arrived at my home. I told him that the morning had run so well. Everything on time, and organized. As the days continued, ANY need we had, within hours, it arrived. My father had no muscle to hold up his head. I asked for a neckbrace, the next day, an amazon package arrived with a brace. As the needs for meds increased, home delivery arrived same day. A few days ago, my father tried to get out of his bed and fell. I was exhausted from sleepless nights, and uncomfortable with how often I was messaging with the Bonum on-call nurse. Alicia was an incredible nurse. So generous with time, patience and kindness. The nurses never complained. They loved and cared. After my dad's fall, I asked for bedrails. They arrived the same day and were installed. I didn't pay a penny for anything. Sunday, 6 days after arriving at my home, my dad took a change for the worse. I called and spoke with the nurse. I described what he looked like. She said, "I'm sending a nurse. Would you like a Chaplain to come pray." YES. I'm chocked up. YES. They know EVERY detail about this process. THEY - BONUM. WOW They never told me he was dying. They were respectful, but they knew. And after the nurse visit, and chaplain visit, at 12:06am, we found my father finally resting peacefully with eyes closed for the first time in days, and his hands crossed on his chest. It was beautiful. I called the nurse. She said "would you like me to come now?" I said, no. I know he is gone. Please call our cremation services provider so that they come pick up his body. Today Dr. Ruben called to express his condolences and I assured him that there is NO WAY, I could have managed this without Bonum. Thank you Bonum team.

the girl interviewed me like I was a criminal .. short, COLD, uncaring, pretty RUDE .. sad but…read moretrue 2026 .. CaptDave- old retired senior ( I was simply looking for some basic senior assistance due to my medical issues as a single senior with NO family) .. she was NOT HELPFUL at all .. all she pushed-for was my SS number/ Medicare number / etc .. (which I felt NOT to share with this operation - - seemed like all I was was a piece of meat, a revenue-stream for the Co to bill .. NOT A CARE-in-the-world FOR ME -- not a caring-bone in her body ... sad but true ... not a clue how they get a strong rating herein with actions like this ? ! ... must be posting high-marks for themselves via AI ... I DID NOT WITNESS a good Co who cared about "ME" ... it was all cold-short rudeness ... hope she was just a one-off .... she should NOT be employed in that position ... wish I knew her name .... good luck all ---- CaptDave- retired 92352

We cannot say enough good things about the compassionate care our mom received from Roze Room…read moreHospice. The staff was attentive and quick to respond to her needs, providing competent care throughout her time on hospice. Their visits were the highlight of her day and brought comfort to our whole family as we navigated the difficult last days of her life. We could not have asked for better care. Obviously we highly recommend Roze Room Hospice!

Don't be fooled. Horrible nurses, no compassion! Ugly hearted people, no character whatsoever! They…read morekilled my husband with high doses of morphine and other chemicals they injected into him! May you all rot in HELL! Criminals under the guise of hospice "care". Especially Isaac, those machines made loud noises all night long, so poor James did not get a good night sleep before he died. Why?

After my surgery, this company provided some of the worst service I've experienced…read more An RN contacted me around 3:30 PM saying he needed to come for a visit. I explained that I would be available around 6-6:30 PM, and he said he could not come after that. When patients already wait weeks for appointments, expecting someone to suddenly be available within a very short notice window is unacceptable. The next day was Sunday. I understood when they explained they normally do not provide service on Sundays, and I was told someone would come Monday instead. After some back and forth and several unsuccessful calls, I received a message saying someone else from the office would come because the original RN was busy. I texted them around 8 AM and waited all day without any updates. Nobody contacted me again. After following up multiple times myself, they finally called to say they had nobody available to come. I explained how serious the situation was and how scared and stressed I was because I had just gone through surgery and still had not received any visit or proper care. Instead of helping, they kept delaying and giving excuses like "give us another hour." Later they even tried blaming me, claiming I had canceled the original appointment, which was completely false. I asked for a supervisor to contact me because at that point I honestly did not know what else to do. Nobody ever called back. In the end, I had to drive myself in my post-surgery condition just to find care somewhere else. No patient recovering from surgery should be left feeling abandoned and forced into that situation. This may be acceptable in some industries, but not in healthcare where patients are recovering from surgery and depending on proper care. I truly hope neither they nor their own family members ever have to experience this kind of treatment while recovering from surgery.

I am a retired family therapist, and I have been advocating for my older brother, who receives…read moresupplemental healthcare services through Only Care Home Health. Recently, my brother reached out to me because he was having some serious concerns at his residential care facility. He sounded stressed, and I could tell the situation was affecting him. I listened, tried to identify what was happening, and followed the chain of command at his residence. Unfortunately, nothing was resolved. I kept looking for someone who could help, and that led me to Only Care Home Health. I honestly had no idea who I needed to speak with or where to begin. When I called, Roxy answered the phone. She asked how she could help, and I explained what my brother had been going through. She listened carefully and treated my concerns as important. She was kind, caring, and ready to help. Within about five minutes, she was able to resolve the main issue that had been causing my brother so much stress. I have worked with people my entire life. As a retired family therapist and behaviorist, I have learned to recognize when someone genuinely cares. Roxy is one of those people. She has a natural warmth and compassion that cannot be taught. I am truly thankful that I reached her today. She helped my brother, but she also gave me peace of mind. Knowing that someone listened and took action meant more to me than I can fully express. Only Care Home Health is very fortunate to have Roxy. Thank you, Roxy, for your kindness, your concern, and for helping my brother when he needed it. On a scale of 1 to 10, I give Only Care Home Health a 1,000.

NOT RECOMMENDED, Do not use this company unless you enjoy grief . They claim to do Palliative and…read moreHospice care but, they do NOT have the proper permits and or licenses. It takes them an eternity to deliver emergency prescriptions and or supplies and sometimes not at all. If you decide to switch to a different hospice they will retaliate with a vengeance with no regard for the caregiver or the patient. You have been warned, BEWARE!!

I would never have any other agency to take care of my parents with their end of life needs than…read morethis agency. Cataleya did an amazing job taking care of my dying dad. Yareth made sure that my dad's needs were taken cared for. Amelia his CHHA went above and beyond with her duties same case as Roman, my dad's RN. Roman and Chris were very professional and very compassionate to their clients. Roman made sure all plan of care and treatments were communicated to the family. They were all friendly and wonderful. Cataleya even assisted us when my dad passed away and directed our needs/inquiries to the proper agencies. Highly recommended. Thank you from the bottom of our hearts!