My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

My spouse was transported to The "Caring House" of the Montrose Hospice, Inc. The homelike…read moreresidence was private and beautifully arranged. A doctor from Kaiser Permanente was also assigned to care and watch over my spouse after he had been moved from the nearby Kaiser Permanente Hospital. The people caring for him could only be described as angels. Gentle, softspoken, caring and watchful day and night. I could not have hoped for a better or more beautiful hospice than what I witnessed. Visitation was in complete privacy and the parting peaceful.

I can't say enough Thank You to Montrose Hospice team for being there on the most challenging days…read moreof our departing loved one and for the family. Thankfully we were recommended to Montrose Hospice who was there every step of the way to help and taking great care of my mom. The genuine dedication and professionalism by Ani Melkumyan was apparent from day one. She organized everything quickly knowing the urgency of the needed care. We were explained the process and kept informed of the care details while being reassured and emotionally supported. She was always there for our calls and questions. Anything needed was handled promptly. The nurses were so amazing, they were skilled, attentive and compassionate. They cared for my mom with utmost dignity and respect that she deserved. Thank you Montrose Hospice team for the great service you provided to my mom and for making her last remaining days on this earth a calm and comfortable experience. We truly appreciate every single one of you and your great services.

Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

The owners and staff of Fairway Assisted Living give outstanding, caring service. They're attentive…read moreand kind and pay attention to individual needs. Following a Dental Surgeon's removal of one of my husband's teeth and the requirement for soft foods, they created a week's worth of meals for him including delicious smoothies to enjoy after his appointments. The home is also very clean and well organized. I know my husband is safe and treated with well. The owners are also very clear about what they need to do to help him progress. It is a joy to work with such professional and good people. They see a lot good friends.

My aunt is in need of assisted living, we toured many facilities in Glendale, Pasadena, and…read moreAltadena. None of them exceeded our expectation. Then we went to tour Fairway Assisted and WOW. The facility is very clean and the staff is very kind and professional. Art and Seda are very knowledgeable and kind. We decided to bring our aunt to Art and Seda. My aunt is very happy and so are we!! Thank you Art and Seda and the whole team at Fairway Assisted Living for taking such great care of our aunt!!

Thank you Max and your team for providing excellent support for my father's hospice care in the…read morefinal days of his life. As soon as we decided to switch to hospice care, we've been in touch with a few places but Maximum Care Hospice felt most transparent and comprehensive. Other places were a bit unclear about who is coming from where and what exactly is being provided with hospice care. Switching to hospice care was a difficult decision, but we are so happy to have chosen Maximum Care. We had a wonderful nurse Victoria. It was a short seven days but she provided all the support that we needed. There was no judgement whatsoever (my father was difficult) and she was very respectful and kind. We had a somewhat unusual circumstance, where the police had to be in touch with them (due to my father's passing as a result of a crime), but they handled it all very graciously. Equipment delivery and pickup was excellent. They are contracted with a place called St Joseph's and every staff from there was respectful and friendly. We also had a wonderful woman come to bathe my father before he passed away She was very thorough and efficient. I believe she isn't an employee but someone who is contracted to provide personal care to several hospices, but she had told me that she tries to take every job requested by Maximum Care because they treat her very well. When my father passed, Victoria came immediately and connected us with their recommended mortuary. My cousin, who is experienced with contacting mortuaries at her church community, was very impressed how seamless and "easy" Maximum Care made the process. Thank you again, and I will forever recommend Maximum Care Hospice to anyone who needs hospice care providers.

Max and Victoria and the rest of the staff and other resources for Maximum Care Hospice gave my…read moredad's last few months an air of comfort and dependability. Thank you for all that you do.

Poor quality, poor care, poor hospice staff we experienced with the beginning. Myself and family…read morehad to advocate for appropriate and efficient health care providers and service as my family member was decompensating by the day. The director (Dr.Bailey) was very inappropriate professionally, lacking empathy, hospice resources and familial support for our family member. My family had to engage with her on a daily basis to advocate for medical necessity, despite her nursing staff informing us care would be received (in writing and verbally) and her rescinding, despite MEDICAL NECESSITY AND CRITERIA BEING MET for hospice services. She would yell at our family Members and made our family feel as if we wanted to "rid" our grandfather, when we were recommended services by his health provider under good faith. The three nurses cliff, Elizabeth and Roselyn assisted our family Member, applied familial support and education. I would give no stars and NOT recommend this hospice service , as you would need to be your own social worker and care coordinator.

I am very grateful to Revive for their care and attentiveness. Alis and Christine were always in…read moretouch with the family, and took great care of us.

Unique has my heart. Their nurses are exceptional, active listeners, great communicators,…read moreexceptionally skilled and compassionate caregiving professionals. Even when my father had to be discharged from hospice, the nurses could not have been any more compassionate and understanding. I'm beyond grateful for the hospice care they gave.

I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

Incredible challenging times we have in life and you want to have this team support your family…read morewhen it's your family's turn. I believe that after 6 interviews with hospice organizations we found Mission Hospice Pasadena to have evolved from your typical end of life thought process. Our lead Merci and her team RN Kathleen, LVN, Darling and Gail, Social Workers, Angela, Admin Nurse, Sang, Chaplin, Angy, Nutritionist and Sonia, Bather will lovingly help us with my "Ama's" (Mother) journey with late stage Alzheimer's. Supportive, attentive and the utmost in bedside manner.

I called this hospice to find out why they denied my mom hospice.... I asked for a denial letter…read moreand they refused...they are very unprofessional and don't like answering routine questions any family could have. They are all about the money and don't go the extra mile to help families with their loved ones....my mother was denied hospice because she was supposedly on antibiotics but in reality they don't care about your loved ones all they care is about making money from Medicare!!!

Wow where can I even start. The service given by Devin was…read moretop notch. He was so patient and kind with my father. He took his time to explain to me about medication and the machines that we need to use in my father. Something my father haven't experience since he became ill. Truly appreciate his compassion and professional service.

If you are looking for compassionate, ethical end-of-life care for a loved one, look elsewhere…read more Our family engaged Bristol Hospice (LA area) for an intake evaluation for my father, who has dementia and requires delicate, supportive care. Instead of receiving compassionate guidance, we were subjected to an appalling display of unprofessionalism and cold-hearted callousness by their intake nurse, Dvin. During the visit, Dvin blurted out to my father, a frightened dementia patient, that hospice is "only for people who are going to die in six months," leaving him sobbing, terrified, and asking if he was dying. When confronted with the panic he caused, instead of reassuring a vulnerable patient or handling the medical criteria professionally with the family, he offered cold excuses and walked away, leaving my father deeply traumatized and without care. Traumatizing an elderly, cognitively impaired patient and dumping terrifying concepts on them shows a complete lack of basic dementia training, clinical judgment, and human decency. A hospice organization's primary duty is to bring peace, dignity, and comfort to families during their hardest moments. Bristol Hospice failed on every single count. Save your family the heartbreak and avoid this office.