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Mishawaka, IN

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Senior Helpers

3.7 (3 reviews)
Open • Open 24 hours

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Senior1Care - 2014 recipient of the Business of the Year award through St. Joseph County Chamber of Commerce

Senior1Care

2.3(3 reviews)
0.2 mi

Last summer my siblings and I found ourselves in an immediate need situation for one on one…read morepersonal care for our Mother, who was is in an advanced stage of Dementia. She was losing her husband/caregiver to an aggressive form of cancer and it was sudden. We needed someone to stay all day with her and some nights so we could tend to our Father until he passed. We called Senior 1 Care and they immediately rushed us through their process of getting set-up in their system and placed someone who they felt was a good fit for her. The CNA they sent was amazing with my Mother and did a nice job with her care. We appreciated their guidance and willingness to work with a schedule that was very unpredictable day to day. While the care was short-term at that moment in time, we have since asked them to be a part of the full time care day to day with my Mom at her memory care unit. They have a dedicated team that works with our nursing home that specializes in Dementia patients. We couldn't be happier.

Used to be good--but NOT NOW!…read more I hired this company in 2019, wanting my husband to be able to age in place in a safe manner. I entered this relationship after this company cared for my father the previous years. I wanted to offer my husband safety, comfort, and dignity in his own home. With hospitalizations over the last 2 years of almost 2 months, skilled care was required to ensure his safety at home. I am a working professional. Due to my husband's critical health issues and fragility, in 2023 alone, we used this company for just under Five Thousand Hours (in 2023 alone---not including 2022, 2021, 2020 or 2019 hours) During my husband's hospitalizations (never planned, always critical health issues) I always kept and paid the day help and offered to pay the night help even though I wasn't using them, due to short notice which they gladly accepted. Despite that history, on Friday 2/09 late morning, knowing I was out of town, ( I had emailed them January 3 of my travel for the next 3 months) they sent me an email (NOT A PHONE CALL, NOT EVEN A TEXT) saying they did not have anyone to fill the schedule for Sunday 2/11. (THIS SUNDAY--less than 48 hours away). And that they were discontinuing services with us! I was completely shocked---a company I had trusted to care for my husband for over 5 years. They left a very ill vulnerable person with NO CARE AND LESS THAN 48 hours' notice, on a Friday afternoon! This certainly created unnecessary complications and increased risk for my husband's health, well-being, and safety. My husband is NOT a difficult case. His caregivers liked him and did a good job, when they knew him. Having new people regularly was difficult for all of us, which happened more frequently lately. Discontinuing service, after 5 years (and at least 1 year prior with my parents, so over 6 years) without so much as a phone call really is not a standard of care one would expect. Additionally, when emailing on a Friday (knowing for 5 weeks that I would be out of town that day) that services were being discontinued on Sunday, certainly that gives us no ability to ensure a safe transition of care is in place and put my husband's well-being at risk. This has been a very disappointing ending to a 5-year relationship. If you decide to use these people, I suggest you check your emails several times a day and have contingency plans in place--to use immediately!

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Senior1Care - 2014 Salute to Business

2014 Salute to Business

Senior1Care - Mariana N

Mariana N

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Nicole K

Senior Helpers - homehealthcare - Updated October 2026

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