Home Instead

4.3 (6 reviews)

Home Health Care, Hospice, Personal Care Services

Open • Open 24 hours

Updated 3 months ago

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Home Instead - Business of the Month - great job caregivers!! - Home Health Care Near Me - Mishawaka, Indiana

Home Instead - Now hiring! If you have a passion for helping others apply in person or online at www.HomeInstead.com/343! - Home Health Care Near Me - Mishawaka, Indiana

Home Instead - Angela Thomas, Owner, answering phones at the front desk today! - Home Health Care Near Me - Mishawaka, Indiana

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Home Instead - Cynthia, a wonderful caregiver, brought her dog by today to say hello to the office! - Home Health Care Near Me - Mishawaka, Indiana

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Karen T.

5 months ago

Every health aide was professional and thoughtful. Andrea, my 9-5 helper from M-F is an exceptional care giver. She always does everything and anything quite well. She genuinely shows her respect and caring for both myself and my husband. Cheryl, my weekend 9-1 helper, goes out of her way to please both my husband and me. Her energy & personality brighten our days. She is very helpful and caring. read more

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Melinda M.

Elite 26

211

152

6 years ago

My sister and I (both out of state) have been trying to set up home care for our 102 year mother, should she need it. Sounds weird, I know, but she is independent, has a part time caregiver and Hospice. We researched all home care companies in the northern Indiana area and decided on two different companies, Home Instead being one of them. My sister called and talked to Eric at Home Instead around Christmas. She explained that we wanted to set up an account should their services be needed for our mother. Eric told my sister that they were short staffed (holidays) but that someone would be out to meet our mother and get something set up. A lady did meet with our mother (and Hospice) to determine her needs. Eric had indicated that he would call my sister back to get financial information to set up an account. My sister called back today because she had not heard from anyone at Home Instead. When she talked to Eric, he couldn't find a file, thought our mother lived in another city and he was generally vague with my sister, telling her he'd research it and get back to her. When he called back, he stated that our mother had refused to sign any paperwork for them. My sister reminded him that she had told him in the beginning that we have POA, and that the visit was just one to set up an account should we need their services. Eric was confrontational with my sister and after much conversation with him, she told him she didn't have a lot of faith/confidence/trust in Home Instead at that point. Eric told her she should find another company to help out our mother. When my sister said she was going to do that, Eric said "Good Luck" and hung up on her! No apologies for the lack of follow up, lack of remembering/understanding what our needs are, and then to be defensive and hang up on her? Not a good solution or resource for us. read more

Business owner information

Eric T.

We'd be happy to help your mom. When we went out, she refused to sign…

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Tim R.

133

8 years ago

I had them work with me for a surgery I had. Melisa came to my home, told us what was needed to make it safe for me. Day of surgery ,she was there and followed us home, and set up machines for me to use. I left my shoes there, she had them with her when she arrived at our house, ( she did not have to do that) but did. She is top notch in my book, made me feel at ease in time of a scary surgery, She is most pleasant,friendly, and an all around great person! Now days that is hard to find. They get 5 stars from me!!!!! Melissa gets 100 stars!! read more

Business owner information

Eric T.

Thank you Tim!! It was our pleasure to help you out after your…

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Charmaine D.

3 years ago

Theresa Bladley is a wonderful Person . She goes above & beyond to help . She is always in a great mood , Works really hard , does a great job & is a joy to have around . My husband just loves her & he she makes sure he is cleaned & bedding is ALWAYS changed . They have great conversations that he really enjoys as he doesn't get out much. She has been coming to the house for quite awhile & I don't know what we would do w/out her . She is a blessing . Can't speak highly enough of her . read more

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Bette Gae D.

3 years ago

Beth Lyaso is a very sweet person. She is always willing to do anything I ask. I always look forward to her visits. I have only very positive things to say about Beth. read more

Business owner information

Eric T.

Thank you for visiting with us. It is always pleasing when our…

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Gwendolyn M.

6 years ago

I have worked for a few different agencies in the home health care field. Home Instead has been different from the start. Always a friendly smiling face when I need to stop by the office. Staff goes out of their way to address any problems on the job site. The owner is the type to be hands on and involved in any situation. I believe Home Instead has great rates for care. They personalize your care plan and find the perfect caregiver for your specific needs. read more

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More info about Home Instead

3025 Grape Rd
Mishawaka, IN 46545
Directions
(574) 830-6304
Call Now
Visit Website
https://www.homeinstead.com

Hours

What time does Home Instead open?

Home Instead is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Home Instead close?

Home Instead is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun Open 24 hours

Payment methods

Does Home Instead accept insurance?

Yes, Home Instead accepts insurance.

Does Home Instead take credit cards?

Yes, Home Instead takes credit cards.

Other Amenities

Does Home Instead have free WiFi?

Yes, Home Instead has free WiFi.

From the Business

Specialties

Home Instead of Mishawaka provides trusted in-home senior care throughout South Bend, Mishawaka, Granger, and surrounding communities across St. Joseph County, IN and Southwest Michigan. We help older adults remain safe and independent at home with services including personal care, companionship, dementia and Alzheimer's support, meal preparation, medication reminders, transportation, respite care, and 24-hour care. Families often reach out after a hospital stay, a fall, or when caregiving becomes overwhelming. We offer flexible care options including private pay, Medicaid waiver services, VA benefits, and long-term care insurance.

History

Established in 1997.

Home Instead was one of the very first home care agencies in Mishawaka. When we started, many people needed companionship and errands or transportation. Now many at home have more complex needs.

Meet the Business Owner: Eric T.

The owners, Eric and Angela Thomas, spent more than 20 years running faith-based, not-for-profit retirement communities. They have always served the needs of seniors but are now inspired to do one-on-one care in the home that many have spent the majority of their life in. They believe this kind of care produces the highest quality of care and the very best quality of life for the client.

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Senior Helpers

3.7

(3 reviews)

0.3 mi

If this group could get 100 stars on this site, that still wouldn't be enough. We were given…read moreSenior Helper's name by a group that helps find caregivers, assisted living facilities and nursing homes. Our quite elderly mother was in need of home care. In reaching out to Senior Helpers, they were immediately responsive to our needs. They came to Mom's home, checked things out, talked with her and then called to say they were on board with helping us. All of Mom's children are out of state and so it was important to have people we could trust that were there and close to Mom. There were a few hiccups the second week. Senior Helpers were at Mom's home the next day, addressed any issues and assured us that there wouldn't be any more problems, and they were right. Now to the amazing part. Mom became terminal pretty quickly and Hospice was called in. It was determined that someone needed to be with Mom 24/7. A family member was there with Mom by that time but had to leave to go home, out of state. There would be a lapse of 36 hours before a family member would be with Mom again. So what does Senior Helpers offer up? They will stay overnight and all day with Mom until another family member arrives. This was done on 2 days notice. When asking them if they were able to find someone to stay overnight with Mom, the woman that answered the phone (Kim) said that if they didn't have any caregivers available, SHE WOULD COME AND STAY OVERNIGHT WITH MOM! Who, in this day and age, does that? In a time of high stress for us, these people were amazing. I would highly recommend this group to anyone. Nothing/no one is perfect but they come pretty darn close.

If your loved one needs more care than simply sitting in front of the television all day, do not…read morecall Senior Helpers. Their claim of being "experts in Alzheimer's and dementia care" is one of the biggest jokes in recent history. Alz/Dem patients need consistency and routine. Senior Helpers meets this need with a rotating door of caregivers. Plus, their ever-dwindling staff is just the right size to provide no back-up options in case your caregiver calls off sick. Alz/Dem patients need constant attention and interaction. Senior Helpers more than meets this need with its extensive library of ambient videos of fish and other animals. Your loved one will get all of the love and attention he or she needs with constant reminders from the caregiver to "Watch the video" or "Look at the cute little kitten." Alz/Dem patients need assistance with most of the basic daily tasks. A seasoned Senior Helpers caregiver will always make sure your loved one goes to the bathroom unless he or she resists in any way. Then, you'll come home to soiled pants and other dirty laundry. Alz/Dem patients need to take medication daily. Count on Senior Helpers to assist with this task until your loved one experiences any level of trouble with it. Then, you will be told that any task involving medication requires medical training, which Senior Helpers does not provide. So, what does Senior Helpers provide? If you're looking for a caregiver who's the equivalent of a car pool dummy, then I suggest you give them a call.

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Interim HealthCare - Mishawaka

3.0

(2 reviews)

0.5 mi

Office staff is rude, and for the most part "professional" staff is uninterested and not terribly…read moreskilled. They do NOT treat clients with respect and are always "bothered" when a physician calls in for supplies. I seriously wonder why they are in this business other than the $$.

Due to some unfortunate circumstances, my wife was in need of a Home Health Aid for approximately a…read moreone month period. After a great deal of "internet research" and chatting with some folks, we decided to give Interim HealthCare in Mishawaka a try. We're sure glad we did. Not only are the administrative staff like Kathy and Terry wonderful people, from the day we first contacted them they were amazingly responsive and extremely nice to work out our details for my wife's care. Even with some changes in the daily schedule, Terry was super ( the Scheduler) in terms of accommodating almost any reasonable request in providing help for my wife. In addition to this great experience, the two Home Health Aids that came to our home were outstanding! Both Angel and Kristen not only helped with the physical needs of my wife but also provided a super positive atmosphere in our home during the time they were here ( 3 times a day/7 days a week. Both my wife and I would HIGHLY recommend this agency or at the very least strongly consider them for any services needed by you or a loved one.

Senior1Care

2.3

(3 reviews)

0.2 mi

Used to be good--but NOT NOW!…read more I hired this company in 2019, wanting my husband to be able to age in place in a safe manner. I entered this relationship after this company cared for my father the previous years. I wanted to offer my husband safety, comfort, and dignity in his own home. With hospitalizations over the last 2 years of almost 2 months, skilled care was required to ensure his safety at home. I am a working professional. Due to my husband's critical health issues and fragility, in 2023 alone, we used this company for just under Five Thousand Hours (in 2023 alone---not including 2022, 2021, 2020 or 2019 hours) During my husband's hospitalizations (never planned, always critical health issues) I always kept and paid the day help and offered to pay the night help even though I wasn't using them, due to short notice which they gladly accepted. Despite that history, on Friday 2/09 late morning, knowing I was out of town, ( I had emailed them January 3 of my travel for the next 3 months) they sent me an email (NOT A PHONE CALL, NOT EVEN A TEXT) saying they did not have anyone to fill the schedule for Sunday 2/11. (THIS SUNDAY--less than 48 hours away). And that they were discontinuing services with us! I was completely shocked---a company I had trusted to care for my husband for over 5 years. They left a very ill vulnerable person with NO CARE AND LESS THAN 48 hours' notice, on a Friday afternoon! This certainly created unnecessary complications and increased risk for my husband's health, well-being, and safety. My husband is NOT a difficult case. His caregivers liked him and did a good job, when they knew him. Having new people regularly was difficult for all of us, which happened more frequently lately. Discontinuing service, after 5 years (and at least 1 year prior with my parents, so over 6 years) without so much as a phone call really is not a standard of care one would expect. Additionally, when emailing on a Friday (knowing for 5 weeks that I would be out of town that day) that services were being discontinued on Sunday, certainly that gives us no ability to ensure a safe transition of care is in place and put my husband's well-being at risk. This has been a very disappointing ending to a 5-year relationship. If you decide to use these people, I suggest you check your emails several times a day and have contingency plans in place--to use immediately!

My experience with Senior1Care was pretty awful. Although about half of the attendants, who came…read moreto my elderly relative's apartment were good, the other half could not be trusted. Supplies in the apartment disappeared. My main disappointment, though, was with the administration. We received bills totaling many thousands of dollars with no itemization. When I asked about this, I was told that it was too time-consuming for the billing department to itemize! Once, when I was visiting, the care management consultant came over "just to meet me and say hello," and then charged us for the visit. I'm so glad we switched to another group.

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2014 Salute to Business

Mariana N

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Nicole K

SouthernCare Hospice

5.0

(1 review)

0.5 mi

I would like to say that my nurse Hanna does an AWESOME job at taking care of all my needs. She is…read morevery Polite & Professional. I enjoy our visits. She is also very thorough & makes sure I have everything I need during my illness. I like her as my nurse. Valerie Campbell Thanks Everyone For All Their Help During My Time Of Need.

Afdent

2.6

(58 reviews)

1.4 mi

As if visiting the dentist is nerve racking enough, they now want to charge $60 for gas during a…read morevisit - outrageous. No wonder they are reducing hours at an alarming rate. They have to be losing business. As always, wonderful service. Top notch staff at all positions. Cannot recommend it any higher.

Complete racket. Went to their offices for emergency dental. Paid my fee. They prescribed…read moreantibiotics and ibuprofen and then NEVER CALLED THE PRESCRIPTIONS IN. Called twice before end of business hours to check that they were being sent and was told it would be there in a couple of hours. Pharmacy confirmed they received nothing. Now they are closed until Monday. I did what I needed to do - took day off work - went to doc - paid my fee. And I am in worse pain now because they did not do their job. Will be getting my money refunded on Monday. DO NOT GO TO THIS DENTIST.

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Med Plus

5.0

(1 review)

0.6 mi

A really great place too have a family dinner every time I over eat the food and service is…read morewonderful so many choices of things to eat makes you lose control what great Cooks everything is my favorite

Destiny's Caring Hands

1.0

(1 review)

0.5 mi

Lol your going to use the photos I took for your business page lol wow how creative u are!! Free…read moreadvertising take advantage. Most definitely not angry..when one door closes another one opens even better. Just concerned for clients that is all. Thanks for your feedback.

Photos

Side of the building shows where the door is.

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The post office form delivered today

Granger Oral Surgery & Dental Implants

4.4

(11 reviews)

2.9 mi

I am so afraid of going to the dentist, so the anxiety I had going to get a tooth extracted was…read morealmost more than I could take. Dr. Anderson and his team are so great. The procedure went well. The care and compassion they gave to me was incredible knowing how scared I was. I can't say enough about them. My insurance didn't pay hardly anything on this, but I didn't care as long as I had someone who I could trust. Dr. Anderson even personally called me later that day to check in on me. Thank you to the staff - ALL OF YOU, for helping me through. Lesa K.

My experience with Dr. Anderson was very disappointing. He obviously did not have the time for…read moreme. 100$ for absolutely nothing. Not one referral to someone who could help me, not one well we could do this! All he said was go home and eat differently and use a rinse that I paid 36$ for, that I can get on Amazon. No one understands what I have gone through, but I expected more than he gave me. Unless you have been through the pain I have had, you know nothing. It was obvious that he cares not for older people I don't think of me being old, but, by the time he was done talking and acting like he knew it all, I felt what most older people feel. They blow us off and only want to concentrate on Younger people. I thought he was Pompous and a know -it - all, but, funny, he didn't know anything. Too bad because I was willing to pay anything since my insurance doesn't cover his so called services.

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North Point Pediatric Dentistry

4.3

(6 reviews)

1.5 mi

This place is great- so good I'm inclined to write a review about a pediatric dentist!! The office…read moreis run so efficiently; the hygienist are great- and the kids enjoy coming. I am so impressed that the kids are seen at appointment time, in and out with a cleaning and the Dentist was present & on time. The ladies explained everything going on for the parents and my kid loves he gets to lay down and watch a movie, then a prize at the end of the appointment. I look forward to coming here and feel the experience is going to remove the stigma of dentists for the next generation. Kudos to the office!

Dr. Kilgore is amazing. We've been to other offices that were just in a hurry to get the kids in…read moreand back out as soon as possible. Not Dr. Kilgore..she checks EVERYTHING to make sure all is currently well with my children and also goes over preventative care that should be done. We saw her today and I've never been so pleased to see what an amazing job she does. She is someone who genuinely cares about her patients. I've never seen her without a smile on her face nor have I ever met a Dr that will take as much time needed to explain things to the children, as well as their parents. She remembers us every time we step foot into the office and makes us feel so comfortable. My son ADORES her. He loves seeing his favorite Dr, as he would say. She sits down, chats with him about school or what's new in his life. I couldn't be more grateful to have her as a dentist for my son. She always asks how I'm doing and always offers a helping hand. It means so much to myself and my son. There need to be more doctors and people like her in general. She is a genuine kind hearted person. Not to mention our hygienist is so sweet and is someone who is very experienced. We have her every time we are in and absolutely love her and what a wonderful job she's done. If you're thinking about taking your little ones to the dentist and you want your child to have a staff that is so kind and compassionate, then this is definitely the place to go. Again, coming to see Dr Kilgore was a major score for my family! It takes someone special to be a pediatric dentist and she's just so naturally good with our children and they never have any fear of coming to the dentist. Five stars is definitely not enough to say how great Dr Kilgore and staff are. You all are sincerely amazing people and are so good at your profession. Thank you Dr. Kilgore for everything you have done to help us!!

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Tim S.

6 years ago

Home instead is a lifeline and a way to feel secure during these troubled years. The caregivers are 100% committed to healthful, sanitized steps that people need to avoid infectious viruses and bloid-borne pathogens. All are consistent in usage of handwashing and latex glove use for clean-up and housekeeping. The clients all know that an authentic person who truly cares is with them from shift start and that day's tasks and time together concludes. I am always impressed with the feedback and information sharing that goes on between home instead's best caregivers. The Q.A. full-time staff are also reliable and up-to-date with best suggestions and strategies for the best care options. The office staff also help families 365/24/7. read more

Kathy N.

8 years ago

I have worked for Home Instead for a year and a half. Working for Eric has been the most rewarding experience. I cannot say enough good things about the two people that do the scheduling Alysia Wilcox and Stephenie Newton not to mention Shelia Wright too. Alysia Wilcox has matched me up with clients that have been a perfect match. One client that really stick out is Emily my 99 year old. I have been with her since I have started thank you Alysia she is like family to me her and her daughter . I have never had a job that I have enjoyed so much. read more

Fred S.

8 years ago

Home Instead staff provided home health care and loving support to my wife during her terminal illness. Numerous Home Instead caregivers were in our home. Each care giver displayed compassion, positive attitude, and a high level of professionalism. I found the organization to be superbly organized and communicated frequently and clearly with us as clients. I share our wonderful experience with a Home Instead whenever the subject of home care comes into a conversation. Home Instead definitely deserves a 5-star rating and an A+ grade read more

Sheila W.

8 years ago

I have had the opportunity to work here for over 11 years now, and Home Instead Senior Care has had wonderful Owners and excellent heart warming dedicated caregivers and our clients are some of the most exceptional people anyone could ever meet! The stories the VETS bring us make me so proud to be apart of their lives! The life changing events and opportunities they can pass down to every generation I have met some legends! read more

Sabine C.

6 years ago

If you are looking for trustworthy caregivers to be with your loved ones you are looking at the right place. Home Instead senior care in Mishawaka will help you. The Caregivers are amazing and the Office staff is always reachable, something difficult to find these days. It does not matter if you just need someone for an hour or 24/7 care. They will have you covered. Call them and get some information. You won't regret it. read more

Betsy F.

6 years ago

Home Instead Senior Care is a great company to work for. I have worked with many wonderful clients in the past 5 years. We become very close to each other and become family! I love the clients. It is truly a blessing to give people the care they need. The staff at HISC are very caring and helpful in every way. I am grateful to be a part of the Home Instead Senior Care team! Betsy Fox Mishawaka read more

Laila B.

6 years ago

I've been working for Home Instead for about 6 months. I can say that I love it. Even though I'm the youngest person working there they don't treat me like a child. Everyone in the office is always so helpful and flexible. Anytime I need a day off for school or person reasons they are more then willing to help me out. I would recommend them to anybody who wants a flexible job. read more

Sandra M.

6 years ago

I have worked for Home Instead for a total of about two years. It is the best company I have ever worked for. If you ever have a loved one that needs assistance in anyway, Home Instead is there to help you and to back you up. The caregivers are very good and caring people and go out of their way to treat people as though they are a member of their own family. read more

Paula M.

8 years ago

I absolutely love this agency. They work so hard to meet their clients needs. The staff and owners are like a family. As a caregiver, this is important to me. I feel confident standing with the staff in representing Home Instead Senior Care. They are very encouraging , understanding but expect excellence. Keep up the good work and mission!! read more

Linda B.

8 years ago

We are very thankful for Home Instead. Easy to work with. Very attentive. Always on time. Takes suggestions well. And Marsh, who helps my parents, is a good cook and always has a smile. We find Hone Instead very affordable. We are very appreciative. And they are only a phone call away. They also can work with our schedules. read more

Terri H.

6 years ago

Homeinstead on Grape Road in Mishawaka Indiana is a 5-star place to work!! Our clients appreciate us and a staff there will take care of any of your loved ones needs. They treat everyone with the courtesy of knowledge so that when you leave you have a piece of mine with our company.. Please call us today and talk yo Eric or Nick.. read more

Dusty E.

6 years ago

This is my 7th year with Home Instead. It is a very rewarding job, you get to know your clients and become close to them. This job gives you a purpose (helping others). The company owners work with you in training and hours, they are very compassionate to employees needs also. It has become one of the best jobs I have ever had. read more

Alex D.

6 years ago

If you want a loving and dedicated (family) company to help care for your loved one then Home Instead Senior Care is the place to call!!! They have AMAZING in office staff as well as compassionate and dedicated Caregivers and we can not forget about the WONDERFUL owners that make everything possible!! read more

Nick T.

8 years ago

Home Instead helps people stay at home longer, more safely and the CAREGivers are really enhancing the lives of aging adults in the communities in which we live. Each CAREGiver really places a personal touch on those they serve, exemplifying the company values of compassion, confidence and expertise. read more

Kaitlyn M.

6 years ago

Home Instead Senior Care is a great place to work at! My child is in daycare and they work with me on my schedule. An you are never without hours. There is always open shifts!! I love working here! Everyone is so wonderful, nice, and understanding. Good pay, and a great place to work at! read more

Christalle F.

6 years ago

My name is Christalle and I've been working with home instead for almost a year now and I love it! Staff is amazing And I love helping the clients... everyone is very friendly and there always helpful when I need help with my schedule! couldn't pick a better place to work for! read more

Karen R.

8 years ago

We had excellent service and care. When they say "it's personal", it is. Eric and Angela are a wonderful owner team. Our experience is that they work to find the caregivers that are an excellent fit for your particular needs ... and everyone's needs are individual. read more

Isabella O.

6 years ago

Well since being with HomeInstead i have enjoyed meeting so many people and makeing new friends and lasting relationships with the seniors of our community. It is a great place to work and has amazing caregivers and people in the office to quickly solve any problem read more

Diana G.

6 years ago

This is a great company to work for. I have been working for Home Instead in Indiana for 1 year. Before that I worked for Home Instead in Texas for about 5 years. I find it rewarding. Such nice clients, and great people to work for:. Also, great office help. read more

Mary S.

8 years ago

Home Instead staff is very understanding to the needs of the client. They are gentle and care for the client as if they were taking care of the own mom, dad, or grandparent. I highly recommend Home Instead to anyone who needs care of their loved one. read more

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Home Instead

Home Instead Photos

Recommended Reviews - Home Instead

More info about Home Instead

Payment methods

Other Amenities

Ask the Community - Home Instead

Senior Helpers

Interim HealthCare - Mishawaka

Senior1Care

SouthernCare Hospice

Afdent

Med Plus

Destiny's Caring Hands

Granger Oral Surgery & Dental Implants

North Point Pediatric Dentistry

Why does Yelp recommend reviews?

36 reviews that are not currently recommended

Home Instead - homehealthcare - Updated July 2026

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Home Instead

Home Instead Photos

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More info about Home Instead

Payment methods

Other Amenities

Ask the Community - Home Instead

More businesses like Home Instead

Senior Helpers

Interim HealthCare - Mishawaka

Senior1Care

SouthernCare Hospice

Afdent

Med Plus

Destiny's Caring Hands

Trending businesses in Home Instead's area

Granger Oral Surgery & Dental Implants

North Point Pediatric Dentistry

36 Home Instead reviews that are not currently recommended

Why does Yelp recommend reviews?

36 reviews that are not currently recommended

Home Instead - homehealthcare - Updated July 2026

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Related Searches in Mishawaka, IN

People found Home Instead by searching for…

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