Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

5 Stars A Truly…read moreWonderful Place for my Father!!! I found Hillcrest Royale back in February when my research started with this process. It's been months of back and forth trying to get my father open to this idea of living in a senior community-which was a huge challenge. Marian, from day one, has just been incredible! There aren't enough words to say how amazing, kind, patient, and supportive she really is. We recently moved my dad into Hillcrest and we couldn't be more grateful for the incredible experience we've had so far! In such a short time, my siblings and I have seen great positive changes already! From the moment we walked in, we were welcomed with open arms by the amazing and supportive staff. Marian, and all the staff here genuinely cares -- not just about the residents' basic needs, but about their comfort, happiness, and dignity. The facility is immaculate -- always clean, fresh-smelling, and beautifully maintained. It's clear that attention to detail and cleanliness is a top priority, and that gives us so much peace of mind. My dad says the food is very good, always warm and nice full meals at each dining time. The transition for our father was something we were nervous about, but the compassionate team made it smooth and reassuring for him (and for us). They took the time to get to know him, listen to his needs, and help him feel at home. We feel incredibly lucky to have found such a caring, respectful, and professionally run home for our dad. Thank you to the entire team for making such a positive difference in our lives!

My Mother-in-Law spent the last fifteen months of her life here. The care that she received here…read morewas wonderful. The staff could not have been kinder, and her primary caregiver, Sarah, was so good to her. I am so happy that we found this place for her. They gave her outstanding care and helped us through the hospice as well at the end of her life. She was just short of one hundred and one years old when she died. We are so grateful to them for all they did for us to help us care for her.

Outstanding Care and Compassion Beyond Expectations!…read more I can't say enough wonderful things about Royal Oaks Inn. From the moment our loved one arrived, the entire team treated my 90-year-old Dad with dignity, warmth, and genuine compassion. The nurses, aides, and therapy staff are not only highly skilled but also incredibly attentive -- they truly go above and beyond to make every resident feel cared for and comfortable. The facility itself is spotless, well-organized, and feels more like a home than a medical center. Meals are nutritious and thoughtfully prepared. Management is responsive, proactive, and communicates clearly with families, which gave us tremendous peace of mind. We've visited other facilities prior to joining the wonderful care of Royal Oaks Inn, but Royal Oaks Inn stands in a class of its own. The staff genuinely care about their residents -- you can see it in every small act of kindness. If you're looking for a place where your loved one will be safe, respected, and treated like family, this is it. Thank you to everyone at Royal Oaks Inn, especially Holly, Brenden, Lucia, Bernard and Domenica for providing exceptional long-term care and making such a difference in people's lives. I highly recommend Royal Oaks Inn to anyone looking for a safe, caring and compassionate facility for their loved ones!

it has not closed; my mother lives there. they take exceptional care of her. it's clean and…read morelovely as are the employees. they are patient beyond.

My dad with dementia had an oozing wound for 4 weeks and NO ONE from the med staff let me know nor…read moredid their podiatrist. By the time I learned of it we were dealing with sepsis! The med staff was putting bandaids on the wound and the PALs were stuffing toilet paper in his sock to soak up the fluid. He spent 6 weeks in hospital and nearly had his foot amputated. No one from Belmont would talk to me when I took him to the hospital! I believe their attorneys forbid it when they screw up so badly. ***I would NEVER recommend this place.*** I was constantly having to have discussions with admin for poor service. Truly disgusting they would neglect their residents the way they did my dad.

I had a really good experience with Silverado memory care. The staff are kind, patient, and you can…read moretell they truly care about the residents. They are very understanding when it comes to dementia and memory issues, and they treat everyone with respect and dignity. The facility is clean, safe, and feels warm and welcoming, not like a typical nursing home. I also liked that the residents are kept engaged with activities, which helps with their mood and overall well-being. Staff communication is also good, and they make sure families stay informed. Overall, I feel like this is a trustworthy place for loved ones who need memory care.

I have visited many secured senior living communities, and Silverado Thousand Oaks is truly in a…read moreleague of its own. If you are looking for a place where safety, clinical excellence, and genuine compassion intersect, this is it. First, I want to recognize Ashi, the Administrator. Her leadership is evident the moment you walk through the doors--the team is cohesive, the environment is professional, and the care is top-tier. I spent a significant amount of time with Jessica Torres, the Community Ambassador, and she is simply exceptional. Jessica is incredibly knowledgeable and shared deep, educated insights into the nuances of memory care life. She took the time to truly educate me on what it means to live in a specialized secure unit, providing peace of mind that is hard to find elsewhere. The facility design is one of the most unique and thoughtful I have ever seen. In terms of security, it is easily one of the best I have been in. It manages to feel like a warm, inviting home while maintaining a rigorous focus on the safety of its residents. I highly recommend Silverado to any family in the Thousand Oaks area navigating the journey of memory care. It is a world-class community led by world-class people.

Came here for a visit and I was blown away by their beautiful property! The grounds were so well…read morekept . Felt like I was walking into a hotel resort. Staff seemed friendly and the elders seemed happy .

I have been thinking about moving to a senior living facility for several years. I love my home…read moreand almost an acre yard, but I knew taking care of it was getting more difficult. I have visited most of the care facilities in our county and decided that a Continuing Care Community was the best option for me. I had visited University Village in 2022 but was not really serious about moving. I called them this year and talked to Martha Macker, one of their Marketing reps. She took me and 3 friends to visit one of their garden terrace units; it was like love at first sight. Any hesitations about moving left that afternoon. They have waiting lists and Martha has been there for advice and assistance through the application process. I am now on the active waiting list where I am advised when a unit I am interested in becomes available. I am really excited about becoming a resident there and believe I will enjoy many safe, fun and activity filled years in a beautiful setting.

My father has been living at HomeLife for one year. He is being extremely well cared for by a a…read moreloving, kind and attentive staff. The house and grounds are beautifully maintained. Debbie and Tess and Carlos and the entire care team have shown my dad great care and compassion. Matt A

After a year and a half of having my mom here, I can honestly say we could not have chosen a better…read moreplace for her care. The owners and staff are truly exceptional, and it's obvious that they genuinely care about every resident, not just as patients, but as people. The facility itself is beautiful, thoughtfully designed, and clearly built specifically for quality care and comfort. But what stands out most is the love and compassion shown every single day. As a family member, there is nothing more important than knowing your loved one is safe, cared for, and treated with dignity. While I wish I could personally care for my mom full time, I am incredibly grateful to know she is being so well loved here.

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar,…read morebut on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies! This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident. The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law. Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

My five stars go to Sunrise's executive director, Edith Kennedy, and the nursing and admin staff…read more They are exceptional, and I don't use that word a lot. Edith is particularly outstanding because she truly cares and is on her game with details, always wanting feedback (good or bad) to make your loved one's experience the best it can be. Now, with assisted living facilities this can sometimes be like moving a mountain. But, she earnestly tries. She's got your back. However, despite this, we are actually moving my dad to another local facility shortly due to one of Sunrise's bad qualities, horrible in fact, and that is...pricing. Again, to be found at many assisted living facilities but costs at Sunrise are higher than most...and they price differently than most. For example, when you first talk to them they speak of the rent as a flat rate. But it's not. Sunrise charges you a day rate per month. So your cost varies per month based on days of the month. The rent is better in February, September, April, June and November. But the other seven months with 31 days...all higher. And surprise...there are more months with 31 days in a year so the house wins. It's a bad optic. Despite the costs, they serve generic soda vs. Coke and Pepsi brands. Small yes, but at these prices...bad optic. They only have transportation offered 2 days a week while most other places provide 7 days. Again, for what they charge...bad optic. And one other thing. No matter what month you move in, your rent will be increased come January by 5-10%. The contract makes it sound like it's a random event, but it happens every year like clockwork and you will be notified 60 days in advance. And remember, you have your highest leverage to negotiate (the move-in fee, etc.) before you sign the contract. So with Sunrise, the people are terrific. The prices are not. And in the end, it's a shame that a business that exists to provide care often comes across as caring more about the money.

If you truly care about your loved one stay away from the Moorpark facility. RUN!!!! The house…read moremanager is bossy and controlling of the caregivers. She will not allow them to take proper care of the patients. They are fed dinner at 4 o'clock and put to bed at five. All they do is prop them in front of a television all day. There are absolutely no activities, except violent weird sex movies on the television. And if your loved one is hard of hearing, it's even worse because the television is on whisper volume with subtitles. Heaven forbid they have dementia. They will be treated as if they don't even exist or have feelings. Run!!

From the owner: Feel better in the comfort of your own home. We specialize in care and daily living assistance to…read morean array of individuals. Whether you need daily or weekly assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust.

The community is truly a hidden gem--very private, secure, and safe. It offers a relaxing, calm,…read moreand family-oriented environment. From the moment you walk in, it feels like resort-style living. The staff are incredibly kind and welcoming, and the community is very active, with engaging activities happening every single day. The residents are highly involved, and there are frequent family visits, which adds to the warm and vibrant atmosphere. It is also a pet-friendly community, making it feel even more like home. If you are tired of living in a busy area with a fast-paced lifestyle and are ready to settle down, relax, and truly enjoy every moment of life, Sage is the place to be. This is a community filled with happiness and peaceful living--there is truly nothing like it.

I've been trying to reach the Executive Director for over a month!! He doesn't respond to emails,…read moredoesn't respond to Teams meeting requests, doesn't attend meetings his front desk schedules with me. My mother is a resident in the facility and I am POA. I find this very unprofessional and disturbing.

I can't recommend Tami Podel highly enough as a care home consultant. She helped me find the…read moreperfect care home for my mother, who has dementia, and she was caring, professional, and incredibly flexible throughout the entire process. Tami took the time to ask thoughtful questions about my mom and truly understand her needs. After presenting several options and discussing them with me, she refined the list down to two homes and ultimately recommended the one she genuinely felt was the best fit. Having been through this process before -- my grandmother and my father both lived in local care homes -- I've seen many facilities and can easily tell which ones are well run and which ones are not. The home Tami chose is an absolute 10/10 and comes at a very reasonable price. I'm so grateful for her guidance, expertise, and compassion during what can be a very overwhelming time. Warmly, Lisa Dickson If you are looking for help placing a loved one, I highly recommend reaching out to Tami or Assisted Living Connections: Tami Podel Tami@alc4seniors.com 818-357-1123 Assisted Living Connections 888-880-1811

We were recommended to Assisted living connections from a social worker that was working with my…read morewife's Mom. Like I'm sure everyone we were totally overwhelmed trying to explore care for my mother in law. She is not able to stay at home alone after her husband took a fall several months ago and is still not back home. Mother in law is showing signs of dementia. We met Jan from Assisted living connections and she was able to stear us to a couple options and we ended up picking one which has been a treamendous help. Jan is still helping us navigate these tough times with more suggestions. She has been such a pleasure to work with and unbelievable helpful. I would highly recogmend Jan and Assisted living connections.