Sage Mountain Senior Living Facility is an outstanding choice for seniors seeking high-quality care…read moreand a clean, comfortable living environment. My grandparents moved here in November 2022 and my family has been so impressed and happy with the level of care my grandparents have received. The staff is attentive and kind, and they go above and beyond to ensure their clients needs have been met. The food here is also delicious and quite nutritious!! The facility itself is well-maintained and clean, providing a safe and inviting space for residents to call home. We have visited other senior living centers in the past, but none of them compare to Sage Mountain. If you're looking for a top-notch senior living option, Sage Mountain is the place to be!

Sage Mountain wanted to hire me.i am licensed in Ca for caregiving…read more The staff on the phone was abusive and rude and refused the manager's name and gave me the wrong extension after hanging up on me 4 times rudely. I see their license is revoked through Social Services. This was Thousand Oaks. Be careful.

All caregivers are so kind & willing to help with anything! Food is excellent! It's very quiet…read moreat night.

Our 85 yo dad has been at Varenita since they opened and spent one year in assisted-living and the…read morelast two years in memory care. Peace of mind is what we have experienced by placing him at Varenita. The staff has been stellar, very caring, very loving, and there hasn't been the rate of turnover that you typically experience in these type of facilities. Christina, the events coordinator, has amazing energy, patience, follow through and does a fantastic job keeping residents safe and engaged, as does the other care staff. The food has been really good and the top notch events and activities have kept our dad as mentally sharp as can be expected. We have to give a shout out to Mirella, Daisy, Maria, Adriana, Maritza, Maggie, Lisa, Lisola, Julia, Jordy and Sean just to name a few of the caregivers that have a gift and passion for what they do. They have become family to us all, and we highly recommend Varenita.

Choosing a memory care facility for my dad was one of the hardest decisions of my life. I was…read moreterrified of him becoming just "part of a business plan" and nervous about giving up control. I knew I needed to move from being a caretaker back to being his daughter, but I constantly wondered: Could I find a place that would care for him like I would? The answer is a resounding YES at The Ridge in Westlake. It is a true hidden gem. After researching every option and watching this facility being built, I was initially hesitant about choosing a newer place. That changed the moment I met the "heart" of the operation. Ivette (Memory Care Director): Ivette is incredible. Her expertise and accessibility are unmatched. She truly listens, keeps me posted, and I genuinely feel she keeps a personal eye on my dad. She is a kind soul who ensures his quality of life is excellent. Ian (Health Services Director): A true med-tech extraordinaire. Juggling medications is a massive task, and Ian is a pro who stays on top of every detail behind the scenes. Tonya (Activity Coordinator): I call her the "Cruise Director." She has the utmost patience and creativity, engaging residents at all different levels with physical activity and brain games. Her kindness radiates, and the weekly excursions are a wonderful touch. The Care Staff: I wish I could name them all in this post. This is a hard job, and they are amazing. I feel so lucky knowing they love my dad and made it a priority to get to know him. It didn't take long for them to figure out he loves to sleep in, needs his paper in the morning, and is always down for anything with chocolate! I pop in all the time and can always count on them. If you are reading this, you're likely navigating a difficult chapter that nobody prepares you for. You will doubt yourself, and the transition is hard. But the peace of mind here is real. The best testament I can give is a text my dad sent me the other night: "They are making me hot chocolate with marshmallows. I love this place! " The Ridge is secure, safe, and fun. When I leave my dad, I don't worry--and that is worth every penny. Yes, they are still working some things out as a newer facility, but don't let that push you away. Everyone has to start somewhere, and this is an opportunity you shouldn't overlook. Come visit--my dad would be the first to tell you how happy he is to call this place home.

My mom moved in April 2025 and it's been a wonderful experience. The staff is very helpful and Ian…read morehelped us with all our questions and concerns. Her studio apartment is beautiful, light and bright. It has everything she needs. My family is happy my mom has 24 hour care just in case she needs something in the middle of the night. Mom says, "The "J's" Jenna, Jess, Jaclyn and Jessica greet me with bright smiles and morning coffee. Ditto Liz with a big "Good Morning." Linda, Sway, Nan and Isa are all warm and efficient providing all the care I could ask for. Shout out to Robert who has come to my rescue twice!" Thanks to all at The Ridge who look after our mom Marilyn. We are so grateful for your care.

Our beloved mom was at Applegate homes, a board and care home for about 6 years where she passed…read moreaway peacefully at almost 93 years old surrounded with the love of her family and the most wonderful staff we could ever ask for. If you are considering moving your loved one to a board and care home, I highly recommend Applegate Homes which is a family owned business with heart and soul. Their homes are immaculate with a loving and caring staff which are like family... I moved my mom there during the pandemic which was a very stressful time to say the least and after looking at over 40 homes in the surrounding area, Applegate homes was the last one I looked at and it fit all the criteria's I was looking for & the owner Irma instantly made me feel at ease and I knew that this was the perfect home for my mom. Anytime I ever had a concern about anything I would call Irma or her Daughter Cynthia who is the administrator of Applegate Homes & they would instantly calm my concerns and address any issue I had which over the past 6 yrs were very few & they always went over and above the call of duty, all the way to the end. Applegate Homes and their staff is a TRUE BLESSING to me and my family and we are FOREVER GRATEFUL that our beloved mother had the best care, a beautiful room in a beautiful home with the most AMAZING & LOVING STAFF YOU COULD EVER ASK FOR

This place is absolutely horrible! Don't be fooled by the clean appearance. They dont like anyone…read moreasking questions. And if you do be prepared to have them kick out tour dying family member! Run from this place!

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

My mother is a resident at Park Vista she has been there since October of last year…read moreWe have been so happy with the care .. She has a beautiful suite great food and good attention to her needs .

HOME SWEET HOME My…read moremom has been a resident at Park Vista for 3 years and we are very grateful for the personal care we have received! Everyone from our amazing administrator, Sheri to ALL our compassionate and respectful caregivers The homes (there are 4 total on the property) are immaculately maintained with beautiful decor, not to mention the professionally landscaped grounds and organic garden! ALL living areas and bedrooms are spacious with private bathrooms too! All meals are freshly prepared with fruits and veggies from the garden The parties are always fun with great food and live entertainment! This has been a dream place for mom and allows me to rest peacefully knowing she's safe and well cared for FYI I am a nurse with high expectations and believe me Park Vista exceeds them ALL!!!

Dear Elizabeth and Liina, I want to thank you for the…read morewonderful Passover Seder held here at the Reserve last Tuesday, Aptil 7. There were approximately 40 guests in attendance. Rabbi Spiegal led the service and did a wonderful job of engaging all the participants in the readings and chants. The cantor's music enriched the service. The food was delicious. Even the matzah ball soup tasted like my wife's. It is wonderful being at the Reserve. The Seder is an example of how people of different backgrounds can come together to celebrate beautiful events. Thank you again, Sheldon

My wife and I visited The Reserve for possible senior living. Justin kindly and pleasantly showed…read moreus around: the dining areas, the gym and pool, PT facility, library, the outdoor areas and of course the types of living facilities with their pricing and a weekly menu of the three meals a day which offered a variety of choices. He answered all of our questions and concerns clearly and precisely. The environment was country like: quiet and peaceful and the residents we passed all smiled at Justin as he greeted them by name and seemed happy and relaxed with where they were. The Reserve seems like an excellent choice when we're ready.

We recently contracted with Access TLC to provide home health care service for our Mom. We are…read morevery pleased with the care she is receiving. We originally reached out to Nurse Mary based on a recommendation from our local church. Ms. Jude came to our home and provided all of the inforamtion and answered our questions, completely. Ms. Falcon is our primary care giver and we could not be more pleased with her. She is professional, caring and loving towards our Mom. I have complete faith and trust in this lady, and she always provides with an updated care report and how everything is going. If you are looking for home health care needs or hospice services, please reach out to Access TLC and have a conversatioon with their team. again, I highly recommend the service of Ms. Jade and Ms. Falcon. Wishing you and your family all the best on your recovery journey forward.

As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging