We have been so pleased with our experience having our loved one reside at Varenita of Westlake…read more The staff are lovely; caring and helpful and the environment beautiful and welcoming with plenty of fun and interesting social opportunities for residents. Feeling confident in knowing our loved one was safe, happy, well cared for and living independently with lots of support has meant the world to us!

All caregivers are so kind & willing to help with anything! Food is excellent! It's very quiet…read moreat night.

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

I recommend OakView whole heartedly. After happily living in University Village for several years,…read moreMy grandma moved to oak view moving from - and between - Assisted Living, Memory Care, and eventually Skilled Nursing. The staff was is knowledgable and treated her with genuine respect and tenderness, and they were consistently thoughtful with our family as well. The facility was clean, well-kept, and organized, and communication with us was steady and reliable. I've even told my husband that this is exactly the kind of place I'd hope for myself one day. During my visits with my grandma, I saw how happy and well-cared-for the other residents were--the daily meals, activities, and interactions all felt warm, structured, and intentional. It was the kind of environment that gives you real peace of mind. The level of care they provide is exceptional and they were excellent care partners with my parents.

Choosing a memory care facility for my dad was one of the hardest decisions of my life. I was…read moreterrified of him becoming just "part of a business plan" and nervous about giving up control. I knew I needed to move from being a caretaker back to being his daughter, but I constantly wondered: Could I find a place that would care for him like I would? The answer is a resounding YES at The Ridge in Westlake. It is a true hidden gem. After researching every option and watching this facility being built, I was initially hesitant about choosing a newer place. That changed the moment I met the "heart" of the operation. Ivette (Memory Care Director): Ivette is incredible. Her expertise and accessibility are unmatched. She truly listens, keeps me posted, and I genuinely feel she keeps a personal eye on my dad. She is a kind soul who ensures his quality of life is excellent. Ian (Health Services Director): A true med-tech extraordinaire. Juggling medications is a massive task, and Ian is a pro who stays on top of every detail behind the scenes. Tonya (Activity Coordinator): I call her the "Cruise Director." She has the utmost patience and creativity, engaging residents at all different levels with physical activity and brain games. Her kindness radiates, and the weekly excursions are a wonderful touch. The Care Staff: I wish I could name them all in this post. This is a hard job, and they are amazing. I feel so lucky knowing they love my dad and made it a priority to get to know him. It didn't take long for them to figure out he loves to sleep in, needs his paper in the morning, and is always down for anything with chocolate! I pop in all the time and can always count on them. If you are reading this, you're likely navigating a difficult chapter that nobody prepares you for. You will doubt yourself, and the transition is hard. But the peace of mind here is real. The best testament I can give is a text my dad sent me the other night: "They are making me hot chocolate with marshmallows. I love this place! " The Ridge is secure, safe, and fun. When I leave my dad, I don't worry--and that is worth every penny. Yes, they are still working some things out as a newer facility, but don't let that push you away. Everyone has to start somewhere, and this is an opportunity you shouldn't overlook. Come visit--my dad would be the first to tell you how happy he is to call this place home.

Doesn't even deserve ONE star. This place for a westalke village assisted living is almost like a…read morenightmare. The staff is pure evil and they hate their lives and jobs. There's only TWO elevators in the entire place for people who cannot go up or down. It is run so poorly my grandmother has gone several nights without dinner. The food is disgusting and they mess it up every time. The staff is the worst part. I've had them complain to me about how they refuse to hire more people and there is NO help during the night which is insane. They lock family and friends out and there's no one to help when my grandma was bed ridden but needed to get sowmthing to her. I'm disgusted with this place. They should be shut down IMMEDIATELY! They should've put oaks christian there this is a waste of a space and my poor grandma just losing her husband this has caused our family even more hardships with how gross this place is run. Do NOT ever think they will be kind, pretty much elderly abuse is how they treat the old people!

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar,…read morebut on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies! This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident. The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law. Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

My five stars go to Sunrise's executive director, Edith Kennedy, and the nursing and admin staff…read more They are exceptional, and I don't use that word a lot. Edith is particularly outstanding because she truly cares and is on her game with details, always wanting feedback (good or bad) to make your loved one's experience the best it can be. Now, with assisted living facilities this can sometimes be like moving a mountain. But, she earnestly tries. She's got your back. However, despite this, we are actually moving my dad to another local facility shortly due to one of Sunrise's bad qualities, horrible in fact, and that is...pricing. Again, to be found at many assisted living facilities but costs at Sunrise are higher than most...and they price differently than most. For example, when you first talk to them they speak of the rent as a flat rate. But it's not. Sunrise charges you a day rate per month. So your cost varies per month based on days of the month. The rent is better in February, September, April, June and November. But the other seven months with 31 days...all higher. And surprise...there are more months with 31 days in a year so the house wins. It's a bad optic. Despite the costs, they serve generic soda vs. Coke and Pepsi brands. Small yes, but at these prices...bad optic. They only have transportation offered 2 days a week while most other places provide 7 days. Again, for what they charge...bad optic. And one other thing. No matter what month you move in, your rent will be increased come January by 5-10%. The contract makes it sound like it's a random event, but it happens every year like clockwork and you will be notified 60 days in advance. And remember, you have your highest leverage to negotiate (the move-in fee, etc.) before you sign the contract. So with Sunrise, the people are terrific. The prices are not. And in the end, it's a shame that a business that exists to provide care often comes across as caring more about the money.

I dont often write reviews but I felt I would because I depend heavily on reviews + my own thorough…read moreresearch and I learned a lesson with this situation and a huge decision when searching for memory care for your loved one that you Cant always go by reviews!! We looked at every single one almost & not feeling good about any in our budget I decided to look here anyway since its fairly new & real close to us, and this is the one we chose! I knew right away with seeing it, talking to staff, going a few times, and seeing the care & activities, food, atmosphere, we chose Sage & im still so happy everyday that i didn't go by reviews or he wouldn't be here. And it only gets better the longer we are here & see the care. I had to share in case others need real opinions and based on post COVID struggles which were all discussed & made perfect sense why they had kinks to work on due to lack of finding good employees during a time no one was choosing to work & they had just opened , and a chance to get they employees that were the right fit . With all new staff over the past several months it was obvious that they have completely turned it all around and it shows 100%!! I didn't give 5 Stars yet Only because we have not even been there 3 months & I want this to an honest 100 % Review. As they all should be so i will update in a few months! As of right now I can say its 4.5 ! 5 means perfect !! I would not have my brother here if it wasn't to our standards ! which are high!

Sage Mountain wanted to hire me.i am licensed in Ca for caregiving…read more The staff on the phone was abusive and rude and refused the manager's name and gave me the wrong extension after hanging up on me 4 times rudely. I see their license is revoked through Social Services. This was Thousand Oaks. Be careful.

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

Our family entrusted Brio Manor with the care of our 94-year-old mother during the final weeks of…read moreher life, and we are grateful for the kindness and compassion shown to both Mom and our family. Moving a loved one into assisted living and hospice care is an emotional and difficult decision. From the moment Mom arrived, the caregivers; Bing, George and Johneil. worked hard to make her feel comfortable and welcomed. They took the time to get to know her, encouraged her to participate with the other residents, and cared for her with dignity during her final days. As with any end-of-life journey, there were moments where family had questions and concerns, and Brio's staff took the time to listen, communicate with us, and work through those concerns together. We especially appreciated their willingness to partner with our family and respect our wishes while always keeping Mom's comfort and safety at the center of her care. After Mom's passing, Johneil was kind, responsive, and fair in helping us navigate the administrative details, including the final account reconciliation. That meant a great deal to our family during an already difficult time. Thank you to everyone at Brio Manor for caring for our mother with kindness, dignity, and compassion. We will always be grateful that she spent her final days surrounded by people who genuinely cared for her.-- The Family of Barbara Boatner

I'm so grateful for the care and compassion shown by everyone at Brio Manor Board & Care. From the…read moremoment we toured the facility, it was clear that family and dignity come first here. The staff are deeply committed to their residents -- they know them personally, learn their likes and needs, and make sure each person feels comfortable and valued. Many reviews highlight how attentive, warm, and professional the caregivers are, and how the small, family-style environment helps residents thrive. The facility is always kept clean and welcoming, with home-cooked meals prepared fresh every day. The owner and care team are consistently involved, responsive, and truly go above and beyond -- making this one of the best board and care homes we found in the area. If you're looking for a nurturing, safe, and personalized care setting for your loved one, Brio Manor is an outstanding choice.

The owners and caregivers at Regal are top notch. They are caring and attentive to the clients and…read morereally want to give them the best experience possible. The home is beautiful inside and very clean and well taken care of and the outdoor pool area is very nice as well. It is a very welcoming environment and I highly recommend it for anyone looking for a residential care facility.

After living with me for several years, I was no longer able to care for my mom at my home…read more Finding Regal Care was an answer to my prayers! The personal care and attention she received at this home was above and beyond any other senior care facility that I had visited. She was welcomed as part of the "family", and was treated with love and respect. Don and Ribka are special people with a special mission. They make it a point to keep their tenants social and interactive, as well as attending to their personal care with dignity. I would highly recommend this location for families in need of what they have to offer. They became part of our family, and their daughter Reagan added to the interaction with the seniors in the most adorable fashion!