I can see why they have fifteen 5-star reviews here (see the hidden ones). I was surprised that…read morethey answered the phone. Of the four other "top-rated" moving places I called, none answered. I left a voicemail for each and only one of those even returned my call. Jayzey and his team are quiet, polite, focused, and super friendly. Their calm demeanor is appreciated during the stress of a move. They wore masks, didn't waste any time, and yet they were super careful. This is all I want from a moving company and only the first time I've seen it happen. We'll definitely be using them again.

these guys saved the day after i was scammed by some other movers. came the same day and did…read morefantastic work. very on time as well. im eternally grateful they were able to schedule me in on such short notice!!

This company helped move my father in law. My Father in law is a veteran and this company supports…read moreVeteran's by giving them great prices for their hard work

Awesome due to change in plans and not moving will not be using services but the manager is super…read moreresponsive and will definitely use them once I actually do move next year

Service, quality and value were all excellent They arrived as scheduled and finished in a…read morereasonable time.

Richard Young did an impeccable job cleaning our glass-ceilinged solarium. They even spent time…read morecleaning each pane to make sure it was spotless. I was super impressed with their attention to detail!

They happened to have a replacement window that I could not seem to find in Rochester. I know some…read moreof the reviews here are low due to customer service - but I did not seem to have a similar issue with the front desk staff. They didn't perform over the top service - but they did exactly what I needed them to do so I am happy.

Have been absolutely terrible to work with. They have had so many errors on their end that have…read moreresulted in my project falling incredibly behind. Between them not knowing how to properly measure their products for customers, to their suppliers supplying incorrect items. They were fully aware of this issue and chose not to disclose it to their customer. When calling to say the wrong item was received they responded with "oh yes we have been having an issue with that part with the supplier." Why would this not be checked prior to giving it to a customer!! They have been AWFUL.

Excellent service in all categories. We hired Good Neighbors Moving to consolidate two houses into…read moreone. Lucas and Tim were responsive, on time, careful with our belongings, and respectful. I would highly recommend them and would use them again. I interviewed three moving companies. These guys impressed me the most. They called me back immediately and had the clearest pricing plan of any company in the Buffalo area. The day of our move they were on time and kept me updated on their arrival. They individually covered everything dresser, table, and bookcase to protect them. At the end of the move there was not a single mark on my walls or on any of my personal items. Most important these guys were respectful. Our move took all day and I never heard a bad word or inappropriate language. You always worry inviting a stranger into your house. These guys introduce themselves and we're polite to my whole family. Good Neighbors Moving was an excellent choice for our move and I would highly recommend them to anyone. These guys are professionals and take pride in their work.

Great Experience! I've not used movers like this before where I rent the truck and they do all the…read morework. It saved me over $300 from what a traditional move would cost. Trey and Ben arrived on time, were very professional and courteous, took great care of our stuff, and were able to pack everything into one trip thus saving me a lot of time and money. And best of all - nothing was broken. Can't ask for more than that. I highly recommend and would use them again.

I noticed a small leak where my chimney goes through the roof, and it was dripping into the garage…read more Drew was easy to speak with on the phone and provided a fast and fair estimate. I was immediately impressed with his knowledge, expertise, and ability to identify the needed repairs. His explanations were thorough, and I never felt like I was paying for more than what was needed. Drew's workmanship and choice of materials were very high quality, and he backs everything up if it ever needs more attention in the future. My mind was always at ease knowing the problem will be fixed correctly the first time, and I was not being gouged on the price. I would recommend Buffalo Rooftop Services to anybody, even my own family. Thanks Drew!

Andrew is very disorganized, flaky, and a brand new tear off roof leaked less than a year after…read moreconstruction so badly that we needed a complete new roof, new insulation, and a new ceiling as a result. He kept saying that he was going to come fix it. He'd promise a time and simply not show up, he'd say he was on his way and never show up without a word, or he'd try to come after dark late at night. After 2 weeks of begging him to fix the leaky roof, we had to hire another roofer to do another tear off because it was so bad. We took him to small claims (he didn't show up twice-no surprise there) and we were awarded the full amount plus the cost of the interior repairs. We have yet to see the money owed to us. I have all texts between us and him, as well as more pictures. The judge was disgusted and immediately awarded us the full asking amount. If I could give zero stars, I would.

Our customer needed extra help to get a Recliner into their home and setup. Dean Moving was very…read morehelpful in getting the delivery done quickly, efficiently and affordably. Thank you for all the help. Our customer is happy and so are we. Thank you Vitalityweb - San Diego https://www.yelp.com/biz/vitalityweb-poway-3?osq=vitalityweb

Poor communication meant I had to cancel and they did not help me move…read more In November I requested a quote via Yelp for my in-town move. They quoted $175/hr and sent the owner's number. When I called to follow up on 11/24, his voicemail said he receives texts at the number too, I texted and he quoted $195/hr. When I asked him about the disparity he said we could go with the lower rate. In our initial conversation I explained that we were supposed to close on our house December 18th and wanted to move December 19th. I did note that when buying a house there are many moving parts so there was some concern that we might not be able to close/move on time but told him that I'd let him know as soon as I knew for sure and he was fine with that. 12/12, one week before the move I text the owner telling him we're on track to close on time and that I want to confirm we're scheduled for the following Saturday 12/15 I text the owner again and leave a voicemail, no response 12/16 I text the owner and leave a voicemail, my wife also calls and texts, at noon I text that if I don't hear back by 1:00 I'll need to find another company I found another company, still haven't heard a word from him. It's entirely possible that we were on his calendar and he would've shown up on time Saturday and is just terrible with communication, but after going four days without any confirmation, I couldn't risk not having a mover show up. I truly hope everything is ok and that I'm not bashing a business that had a valid reason for ghosting me, but until I hear otherwise from the owner, I can only guess.

The original appointment to clean my gutters needed to be rescheduled, and they were very…read moreaccommodating and respectful about my availability. They showed up on time and di a great job. They also remarked that a tree branch was in a position where it could damage the roof, and they offered to trim it at what I consider a fair price. When I need further work done, perhaps even installing a system to protect my gutters from leaves, I will definitely call on them.

I requested a quote for gutter cleaning through Yelp Projects. Matthew was quick to respond and…read moreprovided a quote over the phone based on the description of my house. After getting other comparison quotes we decided to accept Matthew's quote. We scheduled a day a few week out. On the scheduled day They arrived exactly at the expected time. There were three people to clean our gutters. They cleaned, sealed the gutter corners, cleaned up and hauled away the gutter debris in 1 1/2 hours. I highly recommend Roth Solutions for gutter cleaning. I plan to call them again.