I placed an order for a couple of items, and the 'free shipping' they advertised was not in fact,…read morefree. so I was already annoyed. But then I saw my credit card statement and learned that the prices were in US Dollars, thus almost twice as much. this was not stated anywhere on the website or during checkout. I immediately reached out to the company to cancel my order, since I had not yet received notice of shipping. They replied that it has been marked to ship and 'could not cancel'. They then refused to answer anymore communication. I didn't receive shipping notice for another few days. I'm extremely angry about the lack of transparency and the poor customer service. And of course they do not accept returns from out of the US. Add another $200 for tariffs and what should have been $300 turned into $700! A total scam.

You have got to be kidding - they are actually ASKING me for a review on this order? Where do I…read morestart? We ordered 1000 A7 gold foil envelopes on November 15, 2025. These were for a holiday marketing campaign for my business. The envelopes arrive on November 22, 2025 and they are A2! Waaay smaller! Completely inappropriate for my needs. I immediately reached out to "Patrick" at Envelopes.com. Patrick does absolutely nothing to try to rectify the matter by maybe sending along the correct envelopes. Patrick instead has the nerve to ask me to TAKE A PHOTO OF THE ENVELOPES THAT THEY SENT AND SEND IT TO HIM! Since it was obvious that Patrick was not in a "customer service" mood, I went ahead and requested a full refund and had to expedite an order from Amazon to keep from blowing my entire marketing campaign. Fortunately, Amazon actually sent the correct envelopes in a timely fashion, although at a slightly higher price, and the campaign was salvaged. I had to lug the A2 envelopes, which I never ordered, BACK TO UPS AND SHIP THEM BACK TO ENVELOPES.COM But here is the "hum-dinger" - today is December 27, 2025, and Envelopes.com STILL has not refunded me for the wrong envelopes that they sent! For pity's sake, do NOT use this terrible company! I am not sure what kind of Minions are in charge, but there are SO MANY OTHER COMPANIES out there who ACTUALLY VALUE your business. Amazon is exponentially larger, but I have gotten much better service from them or even Walmart.com.

Rude associates, especially the shorter middle aged woman at the printing center, and to Amazon…read morereturn customers, Joe the manager just say sorry to shut you up. Go to a different location where you aren't people aren't biased towards a 'paying customer'

"Store 39" is very nice and organized, everything is where it should be, I also like that they have…read morea decent music selection on the radio's overhead as well, even the Clearance section was surprisingly neat, and as a bonus, not many locations have the "Easy Tech" area, but this one does, so that's a plus, overall, its definitely recommended, nicely done...

I had a bad experience today with Office Depot, I called customer service (SHANTEL)…read more I inquired about a package that was suppost to be delivered today. She ends up keeping me on hold for (1 hour!) when I was trying to get a supervisor. Giving me excuses saying its a 3rd party vendor. Which if OFFICE DEPOT is using this 3rd party vendor its not my concern as a customer. The package is ending up going to a different state, random address. If I didn't reach out to VEYER they were going to send my package to a random address. VEYER chat then stated I am correct it was going to a wrong address by mistake from the shipper. When speaking to VEYER, they said they going to provide a refund for my order and reship it to my correct address. then a few minutes later they said they gave me a "credit" which is different than a "refund" so thats the other issue. He didn't know the difference between the wording (refund vs credit), so i agreed with the credit and proceed with getting my package to my correct address, then I had to waste another hour on the chat getting this sorted. Still hasn't been resolved while writing this post. I wouldn't order anything from OFFICE DEPOT, again or any service that uses VEYER. they are unprofessional and the customer service representative should be held accountable, they want to waste customers time and they are clueless at doing there jobs. -----(round 2), I call today to ask for a supervisor because yesterday they didnt resolve anything on the phone... my package as of now is going to a different address thats not mine. they didnt do anything to cancel that order or provide me a refund now my package is going to another place. Please dont order anything from OFFICE DEPOT. they give you a excuse saying its a 3rd party vendor etc.. but I didnt order from your vendor I ordered from officedepot.com who is responsible not me... you guys are. --(round 3) I just got a call from a Paula Giraldo Executive Customer Relations | Office Depot, as what I assumed they weren't going to do anything.. She said she will provide a refund in 3-7 days, I will not get my package rerouted or anything just a refund a stupid giftcard for my troubles.. DONT ORDER ANYTHING FROM OFFICE DEPOT.

The best customer service. What ever you need these Guys can get it for you. They have an associate…read morethere who is as smart as IBM's Watson Super Computer and he treats like your royalty, and yes he is human, looks you in the eye and can even make you laugh. Think his name is Pete. You can even call him after hours and he can make house calls.

avoid - bring your business elsewhere. This place is driven on false promises and dangling you on…read morea string at arm's length to try and hook you. Specifically--I was promised a storage locker, used at a great price, within a week or two. I gave them a month -- never happened. Ordered a new one at not-such-a-great price, was promised a delivery date, never happened. Dodge this Arrow and move on to a better-run business that actually cares about their customers.

Michael! Was amazing! Really looked out for me and helped me with my issue. He was very attentive,…read morekind, knowledgeable and showed great customer service and understanding. Definitely felt like I was cared for and he went out his way to help out. He was truly a blessing !

In past 7 years living close to this store, i have entered few times once to buy a safe and another…read moreto do an Amazon return. Now that my daughter is about to start Kindergarten I see the value and benefit of this staples. We walked in to get her school supplies, and most of the items were lined up for us in discount stalls. We found good quality pencils, markers, crayons, notebooks, erasers, glue sticks, folders and all other the things we were looking for. The store is huge. Other than back to school items, they have so many more things related to home and office needs. Some to mention are printing supplies, office chairs, bags, smart home tech, monitors, landline phones. They do photo passport, printing, copy, shipping and reruns. Staples membership is free and has lots of perks.

I shopped here back in the early 2000's's and I thought it was fantastic. They prob cant compete…read moreanymore with the big box stores and online retailers of today. It is a shame. They are located i an older building that looks like its falling apart ( next to the dive shop on Central Avenue.) Horrible, overpriced, dirty and disorganized describe my recent trip to office world I saw the same exact chairs on amazon for 70% less. A total rip off please stay away! Mark my words this business has had better times luckily I grabbed a pizza on my way home so my trip wasn't a complete loss!

I came here to repair my printer. Good price, well done (no issues for 3 years already), real,…read moreattentive people who want to do a great job. Thanks!

In my opinion, Staples still serves purpose even in today's day and age of increasing e-commerce…read more However, I've always found that they're a little bit of a hot mess whenever I visit one. I needed to run an errand that required me to visit this location on Tuckahoe Rd, so I took a deep breath and off I went. In terms of organization, this Staples is one of the better ones I've been to - it's well stocked and the aisles are clean. For one of my first visits I went for some office supplies and I was in and out. For my second visit, I utilized them as a location to complete my TSA Pre-Check application; even though there was a little bit of a wait, they were very friendly and the whole process was very efficient. With ample parking and a convenient location right off the Sprain, this is definitely a location I would return to despite not being in my backyard.

Never have your prints on time. Waited over an hour for something I ordered days in advance! Never…read morecoming here again!!!!