I have always had an active lifestyle. At age 42, I developed pain in the lumbar & sacrum regions…read more The pain worsened over the next year to where my lifestyle changed. I could no longer exercise or perform household tasks. I went to an ortho surgeon, who prescribed 18 PT sessions to strengthen my back/abdomen. The PT released me from therapy because I did not have a lack of strength in my back/abdomen and that my pain must come from elsewhere. So, I went to see a chiropractor and after adjustments, he told me a story. His wife had suffered from chronic back pain. As a doctor himself, he had done research and came across a pain management doctor in the area. He sent his wife to that doctor and after several treatments, she was pain free and had remained pain free to that date. That is how I came to meet Dr. Munir. I made an appointment at Southwest Ohio Pain Institute (SWOPI) and by this time, I was waking up around 3:00 AM in such pain that I could not fall back asleep. I had sleep deprivation and passed out during my first appointment. His staff was excellent and I felt like I was in the right place. This doctor was going to help me. Dr. Munir completed a physical exam and asked questions to understand what triggers the onset of my pain. After a series of evaluations, he informed me that he did not believe it was an issue with my spine, but rather an issue with muscle spasms pulling at my spine, resulting in both muscle & structural pain. Dr. Munir outlined a program, which included steroid shots, a low dose muscle relaxer and a series of stretches to be performed multiple times a day that would target underlying muscles not often reached through traditional stretching. After a few days of following his program, I experienced my first good night of sleep in close to a year. After about a month, I was experiencing about 50% relief, but I wanted to shoot for the stars and get back to my active lifestyle. Dr. Munir suggested adding red light therapy to my program. His studies had shown that when used in conjunction with steroid injections, the red light therapy (performed twice a week for 8 weeks) would add additional pain relief. And he was right, it did. Not 100%, but by that point my pain relief was about 85%. It was well worth the time and the investment. Again, not one to give up or settle for anything less than 100%, I tasked him with finding that additional 15% of pain relief that would allow me to sleep each and every night, perform household tasks and get back to exercising. Dr. Munir suggested radio frequency ablation (RFA) and thus we started on the evaluation process to determine where most of the pain stemmed from. We decided to treat my left side first - it was a rather simple 20 minute procedure, local anesthesia, performed in the office. I walked out and soon realized that my pain was gone. It was 100% gone on my left side with about a 95% improvement on my right side as well! I could immediately tell the difference in muscle tightness from my left side to my right side. I came back in a month to see Dr. Munir for treatment on my right side. By then my life had changed dramatically. I had been going to the gym, I had started running again and lifting weights. I was sleeping through the night - every night - and feeling rested in the morning. My physical state had improved and so had my emotional state. I was ecstatic with the results! I couldn't believe that I'd spent a year seeing different doctors (by the way, I also saw a neurologist, a rheumatologist and got a second opinion with another orthopedic surgeon) and Dr. Munir was only 5-minutes from my house. It has been several months now and I am 100% pain free. I am also free to pursue the things in life that bring me joy. Thank you, Dr. Munir, for taking the time to ask me thorough questions and for spending the time to properly evaluate my physical issues and for developing a treatment program that was unique to me. Thank you for sticking with me and for not brushing me off because there wasn't a glaringly obvious reason for the pain.

My doctor, Phillip Pham, is absolutely fantastic. He is genuine, remembers little things about…read moreyour life (I've been engaged sine Decemner), and he always thinks to ask me how planning is going. One slight caveat, he reminds me to quit smoking after every appointment- I've literally never smoked a day in my life. Tina, the front desk employee is fantastic, too. She is super friendly, remembers my name every time. Bravo!!

They leave you in restroom for over an hour! When hit call button takes longer than 15 min!…read moreBeautiful building with ugly attitude people working here! State needs to look into this facility! When someone you care about and staff not helping! Will say the rehab lady has been wonderful and lets you do your daily tasks with understanding!

From the time that I stepped into Emerald Trace for short term rehabilitation, I was made to feel…read morewelcome and at home. The staff was exceptionally kind throughout my stay. I received very good care while I was there and it felt like staff was truly invested in providing the best care possible. If you or your loved one are looking for quality care given by skilled, caring staff, I would highly recommend that you check out Emerald Trace.

terrible place- food is awful, staff is terrible, housekeeping never available and maintenance…read morenever follows us with the residents needs no one is ever at the front desk. some of the new residents should not be qualified to stay at Pinebrook. Administration is somewhat dishonest Think twice before you send your loved one here!

I knew from the beginning when AP calculated my mom's initial invoice incorrectly that moving her…read morehere was a BIG mistake. Pinebrook is nice, but the staff are very off-putting and somewhat dishonest. On move-in day, my mom went to the cafe for lunch, and I accompanied her. We were forced to sit with another man and his caretaker. There were several empty tables, but we were not allowed to eat privately. Next, the guy who is head of the dining room approached our table and asked who we were (as if we came in off the street to steal a meal). He assumed incorrectly that I was eating with my mom, but I had not ordered anything. He told me if I wanted anything it would be charged to her room. Ironically, that same evening, a Pinebrook Ambassador invited my mom to dinner. When my mom showed up alone, she sent my mom back to get me and my sister. She told the dining staff that we would all be eating for FREE since my mom was in the process of moving in. My mom only lasted 5 weeks. The food is terrible. Their website boasts "delicious, healthy meals." The meals are not delicious, nor are they healthy. My mother reported that everything tasted like it was reheated from a can. I also witnessed people sitting there for 20+ minutes without being acknowledged or served. Their website states they have a fitness center. The "fitness center" is about the size of a nice walk-in closet. It has a treadmill, a bike, and some weights. 24/7 concierge? Nope...... on the evening of Sunday January 26, after 8:00 PM, a few residents were locked outside. The automatic door was not opening to let them in. They pushed the button for help, and no one answered. One resident had to call her husband, who struggled with a walker, to come to the front door to let everyone in. My mom gave her 30-day notice around February 8. On Thursday February 20, my mom accidentally let her kitchen sink run over. She started running water and got side-tracked. (People get sidetracked.... one day I went to visit my mom and a female Pinebrook employee left her car parked in the circle, in front of the door blocking traffic, with the passenger door open and her purse on the front seat - she got sidetracked - it happens.) Water was in my mom's kitchen area and ran out into the hallway. The receptionist, her name starts with an L, called me at work to tell on my mom. She gave me a story that was hearsay. My sister went to assess the water, but it was already cleaned up. My sister spoke to L and asked her why she called me at work. They may have exchanged words but me adding it here would be hearsay (see what i did). On my way home from work, I called to see if I could speak to the Director (NG). Of course, L answered the phone. I asked her to give NG the message personally. I asked if maintenance moved the stove/refrigerator to clean up the water. She insisted they did (but I found a piece of wet cardboard under the stove - so did they move it?). And, then told me the unit was "highly damaged." When I told her my sister had already assessed the unit, L continued with her story. In fact, she started to talk over me so I raised my voice so L could hear that I was still talking. L accused me of being rude when she, in fact, was the rude one. I reminded her that I had already said "please" and "thank you " to her three times in the conversation. She hung up on me. On Friday, February 21, my mom went to the receptionist, L, and asked her to come and see the "damage". L refused and accused my mom of being aggressive. I would not be surprised if my mom said she would slap the crap out of L. My mom has a mouth. I do not believe for one minute that my mom was physically aggressive. As a result, I got a call from the director who told me that my mom could not stay there any longer. He also stated that my mom "had alcohol bottles in her apartment." I shut him down quickly as my mother does not drink. The bottles were in a box that was moved to Pinebrook in error. I left work on Friday and got my mom out of there. We moved my mom's belongings on Saturday February 22. I returned the keys and spoke to the director around 11:30 AM. I asked him who said my mom had alcohol bottles in the unit. "I don't remember." Of course, you don't. The bottles he was referring to were all wrapped in paper and INSIDE a box. I let him know that the common denominator in all the chaos (incorrectly reporting damage, reporting alleged aggression) was L, the receptionist. NG admitted that he should have been the one to assess the unit and call me. He also stated that "this happens all the time" (running water over into unit). And we would not be charged anything extra for the clean-up. After moving out, it took 3 emails and 2 calls to get a response from about the refund. We finally received a refund for the unused pre-payment of rent. I am thankful for that. However, the whole experience was unpleasant from start to finish.

I visited this place and noticed the staff was kind and caring. I loved the many activities they…read moreprovided including - karaoke. The day I was there they were having a wiffle ball game with the Cincinnati Reds Gapper and the staff played men against women. It was so much fun for the residents to watch. It is I. The remodeling process and they are making it more attractive to the next generation that will be going there (Boomers). I suggest you make a visit if you are looking for a good place to live. Oh and the food was delicious.

After visiting several times, we decided this was a good place for my mother. Our application was…read morepre-approved, and we were on the memory care waiting list. Fast forward to many, many months later. After my brother could not get a call back from admissions director, I left a message asking for status update because Mom now needed more care than Dad could provide. When she returned call, she said, coincidentally, that she was getting ready to call about a room opening. All we needed to do was take Mom to a pre-admission evaluation at the facility with nurses and admissions director. The day of the scheduled evaluation, the admissions director did not show up and did not have the courtesy to let anyone know she would not be there or why. The nurses were not friendly. When we had to follow up days later, we were STUNNED To learn Mom's admission was DECLINED due to her memory issues being "too advanced." WHAT??? Isn't that what memory care is? I can't help wonder if the next person on the waiting list had more assets. Don't let the name fool you.

Profession Reliable…read moreFriendly Gives you her time without making you feel rushed. In San Diego I had a Dr that wasn't attached to anyone and just had his own practice. Hated when he retired as he was amazing (Dr.Marco). And he treated me like family and asked about mine with real interest...for over a decade my family was blessed with him caring for us. Dr. WENK is by far the closest I have found in Northern Kentucky.

Dr. Roberts has been a pleasure to work with. He is very straightforward and honest when we have…read moremet. I appreciate that in a doctor. If you are looking for someone who listens, who wants to help you feel better, and is an excellent surgeon, then call Dr. Roberts at the Cincinnati Spine Institute. Or check out his website at www.cincinnatispinedoctor.com

Best of the best: we are really fortunate to have a pain management provider of this caliber right…read morehere in Cincinnati. Dr. Akbik offers a variety of interventions in his practice focused on reduction of pain. the pain management plan you develop with him is specific to you and tailored to your healthcare needs. I happen to have a timber of complex,chronic health condisins whose h chronic pain is merely one of a bunch. Dr Akbik really treated you as a whole taking into account the plans of other specialists. His pain mgmt plans consist of so much more than just prescription pain meds. Plans require an actively engaged patient - not just checking in monthly to get pills like some practices. Through a variety of interventions he has given me a quality of life that I never believed possible. I have so much less pain on less medication that I'd been previously prescribed. He cautioned me at the start that my pain hadn't just developed overnight and that the plan to manage that pai. might also take some time and tweaked to the plan till he got it just right. It was so very true- over time the plan morphed into what it is today. I know my needs might change over time but for now I have something that completely manages my pain. I consider myself fortunate to have him as part of my care team. office - newer building , clean and organized front desk staff- helpful and very busy with pts and phones nurses/MAs - helpful and professional. refill providers- courteous and efficient, knowledgeable about the care process my only wishes (1)- Friday phone coverage and urgent appointments (2) - pump problem solving M/W/TH/F and after hours and weekends ( pump fills only T) 3) after hours phone emergency coverage - or at least a process for this

I have been getting treatment from Dr. Akbik for almost 10 years now. He and his staff have always…read morebeen kind to me and my family. Always a smile and conversation from them all. I'm usually in and out in no time. The wait isn't bad at all. Dr. Akbik is very good at his job. He has helped me so much. I highly recommend him.

Dr. Rosa Robles is by far the best doctor I have ever seen. She is bilingual and has many spanish…read morespeaking patients which is very convenient. She is very professional and I highly recommend her. I used to live in Cincinnati but moved to Columbus but I will drive almost two hours just to see her. I wish she was in Columbus so I could send all my friends/family to her.