Classy place. I would have zero hesitation with my loved one becoming a permanent resident here…read more Warm, welcoming, smiling staff--not just the front desk staff, but EVERYONE! Our visit included a short tour of the facilities. They have daily activities, shuttle rides to local shopping and events, recreation and craft rooms with computers, popcorn machines and large screen TVs. Mail is delivered to individual "P.O. Box"-style mailboxes, which gives the residents the opportunity to check their own mail. For those who may not be as mobile, the mail will be delivered to each room. Laundry facilities are on the premises and available for the residents to use as they wish. Alternatively, the staff remains on call to perform laundry duties as needed/desired. Meals are expertly prepared by a staff chef and the table settings rival what you would experience at a 4-star restaurant. A padded leather, Atria-stamped, bi-fold menu is provided at each linen-covered table with the regular food selections on the left and the special of the day prominently displayed on the right. One of several servers tend to your every need from beverage order to dessert. Special requests? Just ask. I overheard one of the residents inquire about the sweet potato soup ingredients and the executive chef made his way to the table and spent the next few minutes interacting with the resident regarding her inquiry. She ended up getting the soup. Good choice on her part. I had it too and it was excellent. Perfect temperature and the flavor was superb. Each room is fully furnished. 3/4 size fridge/freezer, kitchenette, coat closet, 32" TV, two padded full size chairs in the living room area, one double bed, clothes closet, large windows, spacious bathroom area with a sink, handicap-ready toilet and walk-in shower. For those in the latter stages of their life, there is a special hospice wing where the level of care is adjusted according to the individual's needs. Residents each wear an emergency contact wristband, so if they are ever in a bind and need help, they simply push the button and a staff member (usually more than one from the report I received from someone who actually had to use it recently) will show up ready to help. Bottom Line: Atria is a cross between a Marriott and Bon Secours and it's staffed with genuine folks doing their jobs as if it wasn't a job. Well done, Atria!

From the owner: Welcome to Celebration Villa of Summit Hills, located in Crestview Hills, Kentucky, where resident…read moreindependence and overall wellness are at the heart of our community. Our commitment is to provide a vibrant lifestyle and personalized care catering to your unique needs and well-being. The moment you arrive, you will find your needs are met with utmost attention and mindfulness. Types of Lifestyle: Assisted Living Memory Care Short-Term Respite Stay Hospice Coordination At Celebration Villa, you will have an active part in influencing daily events and community cuisine. We wholeheartedly dedicate ourselves to ensuring fulfilling and enriching experiences. Welcome to a community that truly cares about you.

I take my therapy dog for weekly visits here and have worked at other care facilities over 20…read moreyears. This has been the best of four I have visited. Rosedale staff provide quality services and really care about the residents and their quality of life. It's very clean and well kept. Each department has dedicated workers at all levels, housekeeping, dietary, nursing staff, activities program, (life enrichment) , administration, and reception. I would highly recommend Rosedale for a skilled nursing facility. Mike F

This place is amazing! The staff really cares for their residents and it's a great place to work…read moreat. Everything is up to date and the households for the residents feel more like home than a nursing home. I would recommend this place over any other nursing home I know of.

I was transitioned to Villaspring after I shattered my hip and had a hip replacement (this was…read moreimmediately following a stroke with hospital stay and rehab). Most of the staff was very apathetic (especially the night staff). I was almost given the wrong medication a few times. Fortunately for me, I know my medication very well. I have severe anxiety. My panic attacks were commonly ignored. One night, I cried and borderline screamed the entire night (I didn't sleep). The nurse ignored me, even though she could have talked me down or given me a Xanax, which I am prescribed. It was my first night there, and I was scared. I went to a different rehab facility (Encompass) after my stroke, and had very few panic attacks. The staff was always able to talk me down. Some nights, I waited as long as an hour to use the restroom. I had alarms on my bed (pretty standard). I eventually started setting off my alarm after 20 minutes, so the staff would come in and I could use the restroom. I am not a difficult patient. I never had problems like these anywhere else (hospital, other rehab). Don't send your family or yourself here! It was terrible.

It is good except they keep it to hot in the rooms you can't hardly breathe. Food is so so and the…read morenurses come in 3 or 4 times during the night and turn on all the lights and that Wakes you up and you can't go back to sleep there is no reason to turn all the lights on

Beware! They will over assess your loved one to get them in the door, even if they truly cannot…read moreprovide the level of care you need. Then, they will not refund your money when they show that they can't provide that care. My dad stayed there for 10 days and it was a very poor experience. In his 10 days, he received a shower one time, on the 9th day - despite repeated discussion with the nursing director. His groin was severely inflamed due to this lack of care. His room was constantly a mess that we had to clean up or it would not have gotten done. On the 10th day, he fell out of bed and was sent to the hospital. We took this time to move his stuff out of the room and find some place better suited to care for him. Not saying this facility is not right for some, but it definitely was not right for my dad. We were told that they could provide the level of care he needed, but they failed to follow through on that commitment. One of the staff even got into a verbal argument with my sister over his care. When things went south, the staff, including directors were unresponsive and very slow to respond to our inquiries. If your loved one needs a higher level of care and supervision, this is probably not the place for them.

I worked here for close to a year the place from all appearances looks nice and staff personally…read moreare hard working people who management treats like crap. It's slowly turning into a nursing home and the patients who just need assistance can't get the proper care. They are on a 2013 pay scale and if you work over 40 hours they steal and take them off your check. They deleted Google reviews so hopefully this can't be deleted and people see who they really are .I wouldn't recommend working there or staying until new management takes over! If I could leave 0 stars I would!

By far the best senior living community in Florence! The staff has been there a long time, not a…read morelot of turnover which is unheard of in these communities. The apartments are large and the pricing is less than any other community.

From the owner: Colonial Heights Senior Living offers an elegant perspective on Independent Living, Personal Care,…read moreand Memory Care. Our award-winning Kentucky senior living community features beautifully designed suites, apartments, and cottages with the assistance, amenities, and services you need to live an active and independent lifestyle. Discover the warmth and easy sophistication of maintenance-free living in a vibrant and caring environment.

We have two loved ones at Ivy Knoll, and they have been residents since 2016…read more We looked at many other places before deciding on Ivy Knoll. It provided the best value, but more importantly, the staff is excellent. From nursing to maintenance to dining to housekeeping, the staff there go above and beyond. They treat our family like family, and they have come to be extended family to us, and very important partners in care. We have the ultimate trust and respect for the staff, and that makes all the difference in the world when you are looking for someone to care for a loved one. We feel like our family members are very safe and loved there. In regard to recent events with Covid-19, the staff is diligent in following Ky State Rules and Regulations, and did an excellent job keeping the residents entertained while on state mandated "lockdown." We could not be happier having Ivy Knoll as our partner in care!

From the owner: The Ivy Knoll independent living facility offers open-concept apartment living with personal care…read moreand assisted living services like all-inclusive health assistance, personal grooming, dressing, med reminders, and laundry. Our retirement home offers plenty of weekly programs and activities for residents to partake in.

I just would like to say that Terri Jones who works for Jacob is amazing…read more Trying to navigate the senior care system and options for my mother this past summer would have been much harder and stressful for me and my family had we not have been recommended to use the NKY A Bridge to Better Living folks. Terri took our request and in short order had all the information she needed to help my dad and my family make a life changing decision for our mother. Professionals and so careing and efficient in what they did for us and others we now know. Terri you are amazing and thank you so much for what you have done to make this very stressful process a bit less so. I can not say in words how much these folks and this organization has done for us. I recommend them to any that need help working through the process of care for you older loved ones! Thank you Terri Jones for you kindness to my mom and our family!! Parker Barbour son of client Pat & Gene Barbour

From the owner: Bridge to Better Living specializes in helping Seniors transition to independent, assisted living,…read morememory care and long-term communities. Our philosophy of Placement with Passion® is unique and trusted, ensuring every placement matches the Senior's criteria and personality. Utilizing one-on-one personal communication and attention to Seniors, Bridge to Better Living begins by listening to the multiple needs of our Seniors and their families. We remove the stress from Seniors and their families by doing the groundwork and gathering the information necessary to choose the perfect placement. Bridge to Better Living considers many factors when finding the perfect placement for a Senior including medical needs, transportation, the distance from medical centers, and required medical care. Finances may also be a concern for some families. Bridge to Better Living evaluates the financial needs and resources of each Senior to help make well-informed decisions. Individual preferences socially and physically are important aspects adding to the Quality of Life when choosing a community.

My father was taken there after a suicide attempt…read more For some unfathomable reason St. E Hospitals are teaming with these people. I was assured they had a close relationship, and it's preposterous. It took me probably 10 calls to get access to my father, and after they took away his cell phone, would let me talk to him, even though it was supposedly a seamless link to the 10 billion HIPAA authorizations I had to coordinate my father's care for over 10 years. It was absolutely disheartening. If he had not been 91 years old, I'd have thought cartels had sucked him into some kind of human trafficking scene. It took 10 phone calls just to gather enough information even to TALK to him. St E assured me they had a great interface, BUT THEY DID NOT EVEN HAVE ACCESS TO HIS RECORDS ON MYCHART. NOR TO THE MULTIPLE HIPAA AUTHORIZATIONS GRANTING MY ACCESS. This is evidence of an organization with absolute focus, not on patients, but on their focus on avoiding lawsuits, at their employees' expense. These employees were so terrified of the management they weren't about to do one think to link me up with my father on the day I'd spent 7 hours in St E Fort Thomas' emergency room. St E is outsourcing too much to substandard specialists. Both organizations are going way to cheap with no benefit to patients or the public.

DO NOT EVER GO THERE... THEY WILL MAKE YOU FEEL WORSE THAN YOU CAME IN. I was personally in that…read moreterrible facility... I was practically left alone and couldn't even go outside if I didn't smoke... the "caretakers" really didn't treat any of us feel like we even matter, like we weren't people. the miscommunication was absolutely terrible and there was so much of it that people legit went nuts on there... the care sucked... they had groups and they never even asked why we were there... they just ignored it... they don't care what medical problems you have... because they won't give you medicine for them. Zero communication with family. Kept me an extra day for no reason.