5 STARS FOR WADE! I…read morecannot say enough good things about our salesman, Wade! If you are looking for a new vehicle, do yourself a favor and ask for Wade. He truly went above and beyond for me from beginning to end. He spent three days helping me figure out exactly what I wanted, and not once did he make me feel rushed, pressured, or like I was taking up too much of his time. Financing wasn't the issue--I simply had no idea what I wanted! I looked at different vehicles, changed my mind, and asked plenty of questions, and Wade was patient with me through all of it. What really says a lot about Wade is that he even spent his entire day off talking with me and helping me figure out what vehicle I wanted. He certainly didn't have to do that. That was his personal time, but he was still there answering my questions, going over different vehicles with me, and helping me make the right decision. I honestly don't know many salespeople who would go that far for a customer. And Wade had his work cut out for him because, at 59 years old, this is the very first Chevy I have ever purchased! I have always been a Ford person, and when I started shopping, I actually thought I wanted a new Bronco. Then I took a Bronco for a test drive. I quickly realized it just wasn't the vehicle for me. Once I drove the 2027 Chevy Equinox RS, there really wasn't much of a comparison in my opinion. The Equinox had a much smoother ride, I liked the features better, and overall it just felt like a better vehicle for me. And I have to say it--I think the Equinox looks better too! I absolutely LOVE my new 2027 Chevy Equinox RS! Mine is black with the red RS accents, and it is absolutely gorgeous. It rides so smoothly and has so many features that I'll probably still be figuring some of them out a year from now! I honestly couldn't be happier with my choice. When I went to pick it up, Wade had it completely detailed and ready for me. Of course, it was brand new, so I'm sure it didn't need much, but that extra attention meant a lot. It was spotless, beautiful, and ready for me to drive home. What impressed me most about Wade was that I never felt like I was dealing with someone who was simply trying to sell me a car. He took the time to listen to what I wanted--even when I wasn't quite sure what I wanted myself! He answered my questions, gave me the time I needed, and helped me find the best vehicle for me and my budget without ever pressuring me to make a decision. After being a Ford person all these years, I never thought I'd be writing a review saying how much I love my new Chevy, but here we are! Wade helped make a Chevy believer out of me. I will absolutely recommend Wade to my family, friends, and anyone else looking for a vehicle. And I already know this won't be the last vehicle we buy from him. My husband needs a truck next, and when that time comes, we'll be going straight back to Wade! Thank you, Wade, for your patience, kindness, for giving up your day off to help me, and for making what could have been a stressful experience such a great one. You definitely earned a lifelong customer! If you're shopping for a vehicle, ASK FOR WADE. He's the guy you want helping you! And please make sure you tell him Sherry sent you!

I had an excellent experience in purchasing my vehicle thanks to my sales rep, Brady. He was quite…read moreprofessional and knowledgeable in helping me with my chose. I definitely recommend Ozark Chevrolet . Ask for Brady; best of the best.

I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

Bought a car then a day later lights came on. Spent also 10k on repairs and am in debt now because…read moreof a car I bought here.

Very friendly people that makes the process very easy. In 2021 we bought my husband's 2017 Chevy…read moreSilverado that we still have and is amazing still to this day. Today we had the pleasure of getting a 2024 Ford Maverick with only 15000 miles. The price was fair, the whole experience was pleasant, and the truck is beautiful. They worked with us with the down payment. I have referred friends to them. You get that small town hospitality from them. I would recommend them 1000% to everyone.

Great customer service. Getting a car through them was fast and efficient. Financed a 2017 RAM with…read more62,000 miles. Runs and drives great.

Excellent experience overall!…read more They were an excellent dealer, who answered every question, was very attentive to our specific needs pertaining to a vehicle. They were so nice, not aggressive and very good at their jobs. The process of finding, negotiation , warranty processing, and purchasing the vehicle went very smoothly, and was very efficient. Very happy about the service and the vehicle, thanks for the awesome deal! It's a great car.

Purchased my new car from them several years ago and have never had an issue. Very honest and…read moreupstanding guys. Till this day I can still call them and ask questions regarding repairs and maintenance.

I bought my car here back in 2020, and have used them for servicing said car since then. They are…read morevery helpful, always timely (I always schedule service, never walk in, not even sure if they do walk ins), and they've never talked to me like I was a "dumb woman". That last point is huge for me, and a big part of why I keep coming. Any woman who has tried to go to any car servicing has surely experienced that before, and not once has anyone at Pinegar talked to me like that. They've also never tried to upsell me on services, always explained to me why they do things, and they're always nice. Also, being able to drive my car straight into the garage, hand off my keys, and walk 10 feet into the waiting room, super appreciated by me, I have a disability and not having to walk and stand in line, it's very helpful. I drive out from Springfield every time because I know they're gonna treat me and my car well.

If you are a woman, I strongly recommend taking your vehicle elsewhere\…read more My experience with this service department was extremely disappointing and concerning\. I was billed for work involving my vehicle, including charges to my warranty, and **work was performed that I did not authorize**\. It took **five separate visits** before the underlying issue was addressed\. On my **fourth visit**, I was specifically assured that my vehicle was **safe to drive**\. I trusted that professional assessment and continued driving the vehicle, including having my children with me\. On my **fifth visit, less than 24 hours later**, I was told that the vehicle was **not safe to drive**\. Thank God nothing happened while my children were in that vehicle\. That change in assessment is extremely concerning\. If the vehicle was not safe to drive, why was I assured less than 24 hours earlier that it was safe? I was also told by the dealership's new car sales manager that, **"Sometimes we have to throw parts at it until we figure out what's wrong with it\."** That statement, particularly in light of the number of visits and the work performed on my vehicle, did not give me confidence that the problem was being properly diagnosed or repaired\. When I questioned why it had taken five visits to resolve the issue, I was met with raised voices rather than a professional explanation\. I also questioned the additional work and requested that the dealership take responsibility for having the resulting issues properly inspected and repaired\. That request was refused\. I am now having to seek an **independent inspection and investigation to determine the full extent of the damage and what repairs may be necessary**\. Customers should be able to trust that work performed on their vehicles has been clearly explained, properly authorized, and completed correctly\. They should also be able to question charges, repairs, and safety concerns without being spoken to disrespectfully\. I strongly recommend that anyone using this service department **document every interaction, verify exactly what work has been authorized, and carefully review all charges and warranty claims**\. This was not simply a disagreement over a repair\. It was a serious breakdown in communication, authorization, diagnosis, customer service, and accountability\. Most importantly, I was given conflicting information about whether my vehicle was safe to drive, and that is something I cannot take lightly when my children are involved\.