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Select Auto

3.1 (13 reviews)
Closed 10:00 am - 7:00 pm

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4 months ago

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2 years ago

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2 years ago

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3 years ago

great service. I am a repeat customer and I am always happy with service and vehicles. thank you so much

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7 years ago

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Germain Ford of Beavercreek

Germain Ford of Beavercreek

(49 reviews)

Don't know what to do! Purchased the vehicle from Germain…read moreFord Dealership Beavercreek, Ohio new 11/15/24. Got nowhere with Germaine and opened a case on 9/25/25 with Ford Company. Denied on 10/3/25 for Buy Back from Ford because older than a year?? History of the nightmare of having this vehicle: 7/7/25 Service Engine Soon Warning 7/18/25 Service Engine Soon Warning Dropped off 7/24, message of high volumes. 7/26, I asked for an update, 7/30/25 Service Engine Soon Warning 8/11/25 Service Engine Soon Warning Dropped off 8/13 Pick up 8/15 I think. 8/26/25 Service Engine Soon Warning Dropped off 8/27 8/29/25 Service Engine Soon Warning Picked up 9/12/25 was there from 8/27-9/12 9/13/25 Service Engine Soon Warning 9/13 Dropped back off 9/15/25 Service Engine Soon Warning 9/19 picked up vehicle 9/22/25 Service Engine Soon Warning 9/23/25 Germain came and got my vehicle The whole month of September I had my vehicle two days. My vehicle was dropped off to Germain on 9/23/25 and still on 10/3/25 I do not have my vehicle or any promise of it being fixed. 10/22/25 Service Engine Soon Warning 10/28/25 Service Engine Soon Warning 11/21/25 Service Engine Soon Warning 01/06/26 Service Engine Soon Warning 02/10/26 Service Engine Soon Warning- dropped off 2/12 waiting to hear back.... Have had the vehicle for 15 months and it has been to service 13 times for Service Engine Soon Warning.

Outstanding service. We traveled for Hamvention and our F150 broke down near this dealership…read more The team there was great. They got hubby to the event that morning. Truck was repaired a few days later when part arrived. Heather is a gem of a young lady in service dept and all the guys were great too.

Reichard Buick GMC - Car engine overheating

Reichard Buick GMC

(9 reviews)

This was, without question, the worst experience I have had with this establishment. Over the past…read morecouple of years, I have noticed increasing concerns regarding integrity, but this most recent visit has completely damaged the relationship. The most troubling issues were the complete lack of communication, accountability, and basic care or consideration for the customer. Your business exists because of the service you provide--services that can easily be completed by many other shops in the Dayton Metro area. This experience made it clear that this establishment prioritizes its bottom line over its customers. Following an oil change, I was informed of a concern that required additional service. I had to call multiple times just to receive follow-up on a recommendation that your service department identified. After finally reaching an agreement, I was told the repair would take approximately 8 hours. We agreed that my vehicle would be dropped off on Tuesday (with Thursday, January 1 being a holiday, which was completely understandable). I dropped my vehicle off early, on Monday evening, ahead of the agreed date. It was also clearly communicated--and confirmed--that if my vehicle was not completed on time, I would be provided transportation for my wife the following week. Tuesday passed. Wednesday passed. Friday passed. By Monday evening at 5:40 p.m., I had still received zero communication. I called the service department and was placed on hold for 18 minutes. When I finally spoke with someone, I was given a series of excuses: the holiday, the mechanic becoming ill, partial work being done over the weekend, and that the job was "about 60% complete." When I asked about the agreed-upon transportation, I was told, "I'm not sure what you want me to do--we're about to close." After reminding the representative that I was told transportation would be provided, I was met with frustration and comments about how long he had been working that day. This response was unacceptable--especially considering I had been awake since 3:30 a.m. for work myself. Eventually, I was provided a vehicle with obvious suspension issues. I did not complain and simply moved forward. The following Tuesday passed with no update at all, despite being told this was an 8-hour job that was already 60% complete over a week earlier. By Wednesday afternoon, still having received no communication, I came in person to inquire. Neither owner was present, and when we went to the service department, my vehicle conveniently was suddenly "ready for pickup." What I expressed then--and what remains my core concern--is this: As a customer, I am not allowed to pay when I feel like it, nor can I be even one cent short on payment. So how is it acceptable for the company to deliver service whenever it feels like it, with no communication, no accountability, and no regard for the customer's time? The answer seems clear: because you can--and because the message being sent is that if a customer doesn't like it, they don't have to return. Unfortunately, that message has been received loud and clear.

Great Service Department, fixed a hard problem that others had not been able to find the cause…read more Would highly recommend!

Select Auto - car_dealers - Updated May 2026

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