I have owned two Infinity vehicles. I have worked with both the service and parts department…read more Both provided excellent customer service and quality work. I have had numerous questions for both the service and parts department. They provided answers to my questions quickly. I just sold my vehicle to them and was very impressed with the experience. I would highly recommend this dealership for a vehicle purchase of service!

Infiniti of Dayton was great when I initially purchased our two cars and SUV. One of those vehicles…read morecame with an extended warranty with unlimited miles through June 2026, which gave us confidence in the brand and dealership. The first major issue involved both engine and transmission concerns. The Infiniti technician recommended a full engine replacement, yet instead of following that recommendation, Infiniti chose the cheaper route--repairing the timing chain and topping off fluids. The transmission issue was never addressed. Six months later, the engine failed again. Once more, the technician recommended a new engine, but the claim was denied because the cost of replacement--combined with the prior timing chain repair--exceeded the vehicle's value. After six weeks of fighting, escalating the issue, and preparing to involve an attorney for a potential bad faith claim, Infiniti finally approved the engine replacement. This approval only came after it became clear the initial delay and partial repair had directly contributed to the failure. Just two months after the engine replacement, the transmission failed. The repair cost was approximately $10,000. Despite the vehicle having only 100,000 miles--and already needing both a new engine and transmission--the transmission claim was denied because the total warranty payout now exceeded the vehicle's value. Over the last five years, my family has spent well over $200,000 with this dealership. Yet Infiniti was unwilling to invest $10,000 to stand behind their product, honor the spirit of their warranty, or retain a loyal customer. Instead, the pattern appears to be delaying or minimizing repairs until warranty limits are reached or exceeded. I will never purchase another Infiniti. Based on my experience, Infiniti does not stand behind its vehicles, does not value customer loyalty, and prioritizes short-term cost savings over long-term trust. Save your money and don't buy an Infiniti.

I have purchased 5 vehicles from Floyd Howell at Voss Toyota. He is a genuine man who even told me…read moreNOT to purchase a car on the lot one time. That is why I go back. He has your best interest at heart and I consider him a friend, man of character and high integrity. In fact, I just called him this morning as I am looking for another car. It all began 13 years ago when my father in law passed away and my wife's mother was looking to trade their conversion van in. When we headed out that morning to go vehicle shopping, she said, "I will not buy something today unless God hits me over the head with a sledge hammer." After going to a couple dealerships, we decided to try Voss Toyota and Floyd happened to be the man who greeted us. He showed us a vehicle they had just brought in and we took it for a drive. It was nice! We asked him what they were asking for the van... It was $6,000 less than the comparable vehicle we had just driven. My mother-in-law looked at me and said, "Did you just feel that sledge hammer?" Today, 13 years later, we are looking to trade it in. Thank you Lord for allowing us to run into Floyd!

I used to like go here, because generally service has been good, staff professional, but I'm…read morebeginning to wonder if I am valued as a customer. I came here to a scheduled 9:00 AM appointment to have my transmission fluid and brake fluid changed as recommended from a previous visit. It's now two hours later, and I haven't been advised how much longer I will need to wait. Toyota in general used to be a very welcoming company when you brought your vehicle in for service. Often they had coffee, water, often snacks available while you waited for your vehicle. They usually offered a car wash too. I noticed this when my dad bought a Toyota in Mansfield OH and when I bought two Toyotas from two different dealers in the St Louis metro area. The Toyota customer experience is quite different now and I am beginning to wonder if I will ever buy another Toyota from a Toyota dealer. It feels like the customer isn't valued nearly as much. I don't know if this is a problem endemic of Toyota as a whole or just the individual dealerships. Somewhat recommend.

Express Motors made the car buying process very easy. I did my research and drove 3 and a half…read morehours to pick up my 2009 Toyota Tacoma, and I could not be happier with my purchase. The frame was immaculate and the carfax told me everything I needed to know. It was a pleasure to work with Robert. Not including test driving, Robert worked with me and it took less than an hour to get my truck bought.

BUYER BEWARE: After looking online at a Tesla, I decided to go check it out in person. I was told…read morethat I could not test drive it. I told my father about this, and he went to see if he could test drive it. He was permitted to take it for a test drive, and when he mentioned that I was there earlier, and the salesman said that he doesn't allow 20 year olds to test drive. (I'm 36 but look young). This is agism at its finest. Although I had the cash to pay for the car, I will not support a company that would allow blatant discrimination.

What a great experience buying a car. This is a family owned and operated business and I got to…read moremeet everyone. I needed a good car for the winter . They gave me a great car at a great price. Carmen was my sales rep and she was awesome. I had a small repair that needed to be done. They got on it right away and said it would be completed in a few hours. I was pleasantly surprised. I highly recommend Squad Auto Sales.

I purchased a 2006 Toyota Tundra 4x4 with 68k miles from them in the beginning of 2024. As of July…read more2024, the truck is not able to be driven. Squad Auto Sales hid and lied about the extensive frame damage and amount of rust. The foreign owner of Squad Auto Sales used Bondo to fill in the numerous rust holes and cracks on the frame, then applied a thick black goo undercoating to hide all of it. The front sway bar on the truck literally broke off because of the extreme amount of rust that they hid and lied about. When I called them to ask them about the problem, the Mexican owner became very angry and started swearing at me. He also said he was going to sue me for harassment and to talk to his lawyer if I have a problem. He doesn't have a lawyer. He's just a liar and a scammer. DO NOT TRUST THIS FOREIGN OWNED USED CAR DEALER. Take your money to an American owned dealer where you can trust them. I wish I could upload pictures of the truck frame.

I saw the mixed reviews, but my experience with Savannah and the team was great. I had a particular…read morecar in mind, and they happened to have one with low mileage and in really solid shape for the year. They shared the full CarFax, and the car matched exactly what we were looking for. Not sure what happened with other customers, but everything went well on my end. While they handled the paperwork, everyone was friendly and we had some good conversation. Definitely two thumbs up.

Sales agent, Corey, was rude and dismissive. Barely looked over the computer at us. Clearly he…read moredidn't have any interest in my prequalified loan.

Wagner Subaru is a great family owned and operated business. They give a lot back to the community…read moreand always show integrity and honesty.

I went to their used lot at 217 N Broad, down the road from the new car dealership listed here. I…read moretest drove a Subaru I had seen online. I'm glad I went to see it as the CarFax didn't disclose the total of the aesthetic damage to the car but came out of the test drive liking most of what I'd seen. I then spoke numbers with (who I assume is) the sales manager, Mitch. I told him I needed a day or two to think about it, and that I'd very likely have a check on his desk within a week's time. I left excited. The morning of the second day, Saturday, I get a text from a sales associate telling me that the car had been sold out from under me. No call, no text that there was interest on the car and that I needed to act now. Nothing. I understand that they're a business and their business is to turn over cars and make money- the staff was friendly, and the sales manager was straight forward- this chain of events does not inspire confidence. How is someone to have any faith in a making a deal when words were broken with communication wayy late. I'm disappointed.