You will regret buying a vehicle from this dealer! I bought…read morean overpriced 2008 Nissan Quest from Raj and Allen, and it has had nothing but issues that I was never informed of in any way. The front tires were so bald they were below the limit for safe legal driving. They replaced the catalytic converter after the engine light came on for it, (after it sat for over a week "waiting on parts") and then the engine light came on again within a few days. They wouldn't do anything, so I took it to Matt Castrucci Nissan dealer by the Dayton Mall, where I had to have the air conditioning repaired, lug nut studs replaced so the bald front tires could be replaced, interior body work had to be done, etc. Select Auto gets their cars as cheap as possible from auctions, and then sells them to customers for much more than the bluebook value. I needed a second vehicle so I was trying to save money by purchasing a vehicle here, but I regret my decision now. Don't be taken in by these stereotypical used car dealers!!

This is a terrible dealership! They are extremely shady and are willing to cover up serious defects…read morein the cars they sell. They also try to take a long time "fixing" any problems with the vehicle to wait out the 30 day limited warranty period. Seriously DO NOT BUY A VEHICLE FROM THEM!

I saw the mixed reviews, but my experience with Savannah and the team was great. I had a particular…read morecar in mind, and they happened to have one with low mileage and in really solid shape for the year. They shared the full CarFax, and the car matched exactly what we were looking for. Not sure what happened with other customers, but everything went well on my end. While they handled the paperwork, everyone was friendly and we had some good conversation. Definitely two thumbs up.

Sales agent, Corey, was rude and dismissive. Barely looked over the computer at us. Clearly he…read moredidn't have any interest in my prequalified loan.

I was able to drop in without an appointment for a rear window wiper blade. I was in and out in…read moreabout 20 minutes. Staff were courteous and professional.

Germain sucks I will never return to Germain. They will…read morenever get another cent from me or my family. My salesperson was nice and I was happy with the car I drove. Part of our agreement to buy was the dealership sewing a small rip in the drivers seat back together. We were told they would provide a loaner car and a date was set for the repair to take place. The buying process felt easy. That was cool except the finance bro conveniently wrote that the cash we had brought for our down payment was $500 less than what was truly there. Not sure if it was human mistake or someone thinking they'd get a little bonus, but who knows. They also charged us for gap insurance when we put nearly 50% down on our vehicle without speaking to us, explaining the cost and coverage, or giving us the ability to decline coverage. When I later explained these concerns to Germain, I was mansplained to (they blamed it on a potential bank policy but never agreed to look into it) and nothing was done to address my concerns. I explicitly asked the manager to look into this and have never gotten a call back. The day I was supposed to get my seat repaired, the salesperson realized there were no loaner cars and set me up for the following week. The following week, I got my loaner car and my seat was set to be repaired the next day. However, I got a call the next day that the person who does seat repairs was out of town and somehow nobody knew when I dropped my car off so I had to drive back to return my loaner and get my car. I don't live close to the dealer so this was a lovely waste of time and money. They offered to let me keep the loaner- however my car is a 3 row SUV and the loaner was a Honda Ridgeline, so not comparable and not a car that met my needs. The following week, I returned AGAIN to get a loaner and leave my car for the seat repair. They provided me with a loaner that smelled awful and ultimately had a blunt under the front seat, which I found upon returning home. When I returned the loaner, I let them know about my concerns with cleanliness and the weed under the front seat. I was told they don't clean between users and just do a quick look through- so just be aware if you get a loaner to take a look before you leave. My kids rode in that car and I was pretty upset that Germain just explained it away and didn't see that this was potentially a safety concern for my kids and could've been a legal concern for me if I had been pulled over. When I walked over to pick up my car, the dealer had not sewn my seat as previously agreed upon, they literally slapped some leather duct tape on it and called it a day. It looks awful but I decided to let it go- I was ready to leave and be done. A couple months later, my car overheated in Cleveland and I had it towed to Germain since that's who the warranty is through even though I really didn't want to return. It has now been 2 weeks since they've received it and I've received minimal communication regarding the status. They explained they've been very busy, and I did appreciate the warning. However, they provided no timeline at the time and I still don't have one. After calling yesterday to request an update and being told I'd be called back with an update later in the day, I called again today to check in. Again I was told I'd be called back by my rep and never received a call. I called back and spoke to the secretary. She explained that my rep had left for the day. I told her I had been told I would receive a call and asked if I could speak with anyone else to see what's going on. She looked into my situation and told me my rep has not taken any notes, so nobody except my rep is able to provide any information. She literally told me she can't tell if my claim has been submitted to the warranty company, if the car has been worked on, NOTHING. Here I sit with no car, no idea when it'll be fixed, if it's been looked at, nothing. As I've proceeded through this adventure, I will note that everyone has been very nice and kind, which is why I've put up with the experience I've had as long as I have. However, every time I need to address an issue, while they are kind, EVERYONE has pointed the finger to someone else and my concerns have never been followed up on or fully addressed. I have had to CHASE down every concern that has been dealt with. EVERY problem has been because of someone else which has kept me from getting my problems effectively resolved. I have wasted so much time on the phone begging for help getting my concerns dealt with. TLDR: while all of the employees have been kind, there is a general lack of competence, communication, and follow through. You will waste time, effort and money trying to get issues resolved. Save yourself the trouble and go elsewhere.

Thank you Odey, My pruis is doing great with the synthetic…read moreoil change today. Rob got it done so fast.

I used them for a U-Haul rental, and could not be happier with the service they provided!read more

In regards to the bad review for Kyle's Auto Mall LLC, I myself have been with him when he has…read moreviewed these cars and I assure ANYONE,that Ron is truly HONEST when it comes to selling his cars...If something was wrong with the vehicle before purchasing from the auction that the mechanic didn't find was not Ron's fault...Grow up people‍Ron normally always will fix the mistake if you contact him....I know for a fact Ron doesn't cut corners at all..He takes care of all his customers with kindness....So if you had an issue with this company I assure you it had to do with you being a problem customer

Ron at Kyle's auto mall is definitely the type of salesman that you don't come across often. He…read moregenuinely cares about his costumers and goes the extra mile to make sure that they're taken care of and satisfied.

Make sure you as for KT Murphy. He is excellent! After numerous negative experiences at other…read moredealerships it was a breath of fresh air to have someone completely honest about a used car. He was attentive and came in to the dealership on his day off just to help take care of me. Of all the sales people, you should ask for KT as soon as you walk in. He will treat you well.

Worst service I've ever experienced! I waited and waited for…read morea very long time -- a total of 4.5 weeks -- and they only fixed a couple of things. I was furious with Ford and told my entire family and friends. I'm done with Ford and will never buy another one. Very bad experience. They kept saying "Oh, we have to wait for the warranty guy to answer." Really??? 4.5 weeks? That was in July. Earlier, in winter/spring, it was already in the shop for 3 weeks. So in total my truck spent 7.5 weeks in the shop, and I still had to keep making the monthly payments while not being able to drive it for 2.5 months. That's complete bullshit! I don't trust Germaine at all. I already posted about this on Facebook and gave them a bad name. I'm done with all of you and I've given up being a Ford fan after 30 years. This is the worst, most expensive truck I've ever bought. I wish I could take it back. Fords nowadays are garbage -- built with plastic and tinfoil, nothing like the old ones. I'm a Toyota fan now. Why? Because my 2007 Toyota Camry Hybrid is still running with no problems at all, and all the parts are still original. It's the most honest and trustworthy car I've ever driven. From now on I will only buy Toyotas. My first and second F-150s were garbage. Bye, Ford.

This was, without question, the worst experience I have had with this establishment. Over the past…read morecouple of years, I have noticed increasing concerns regarding integrity, but this most recent visit has completely damaged the relationship. The most troubling issues were the complete lack of communication, accountability, and basic care or consideration for the customer. Your business exists because of the service you provide--services that can easily be completed by many other shops in the Dayton Metro area. This experience made it clear that this establishment prioritizes its bottom line over its customers. Following an oil change, I was informed of a concern that required additional service. I had to call multiple times just to receive follow-up on a recommendation that your service department identified. After finally reaching an agreement, I was told the repair would take approximately 8 hours. We agreed that my vehicle would be dropped off on Tuesday (with Thursday, January 1 being a holiday, which was completely understandable). I dropped my vehicle off early, on Monday evening, ahead of the agreed date. It was also clearly communicated--and confirmed--that if my vehicle was not completed on time, I would be provided transportation for my wife the following week. Tuesday passed. Wednesday passed. Friday passed. By Monday evening at 5:40 p.m., I had still received zero communication. I called the service department and was placed on hold for 18 minutes. When I finally spoke with someone, I was given a series of excuses: the holiday, the mechanic becoming ill, partial work being done over the weekend, and that the job was "about 60% complete." When I asked about the agreed-upon transportation, I was told, "I'm not sure what you want me to do--we're about to close." After reminding the representative that I was told transportation would be provided, I was met with frustration and comments about how long he had been working that day. This response was unacceptable--especially considering I had been awake since 3:30 a.m. for work myself. Eventually, I was provided a vehicle with obvious suspension issues. I did not complain and simply moved forward. The following Tuesday passed with no update at all, despite being told this was an 8-hour job that was already 60% complete over a week earlier. By Wednesday afternoon, still having received no communication, I came in person to inquire. Neither owner was present, and when we went to the service department, my vehicle conveniently was suddenly "ready for pickup." What I expressed then--and what remains my core concern--is this: As a customer, I am not allowed to pay when I feel like it, nor can I be even one cent short on payment. So how is it acceptable for the company to deliver service whenever it feels like it, with no communication, no accountability, and no regard for the customer's time? The answer seems clear: because you can--and because the message being sent is that if a customer doesn't like it, they don't have to return. Unfortunately, that message has been received loud and clear.

Great Service Department, fixed a hard problem that others had not been able to find the cause…read more Would highly recommend!

I wish i could leave NO STARS. He sold my husband a POS that he definitely knew had way more…read moreproblems than he disclosed. Tried to cover up mechanical issues and painted over cosmetic things that only did more damage. We are now in the hole for $1100 extra dollars on repairs. DO NOT buy from these people!

Lewis RV's service department is the best! Their expertise is unmatched, and the courtesy they…read moreshow their customers instills complete confidence. Getting there requires a five hour round trip for us, and it's worth every minute.

Researched and waited for over two years before and during the COVID pandemic to purchase a…read moreWinnebago Travato when no dealers had them available. Lewis RV kept to their core values-friendly, honest, upfront, no games like other dealers are playing. Trusted them and made the deal over the phone; flew to pick it up in less than a week!! Ray and Gregg Lewis, owners, completed the transaction smoothly. The walkthrough was thorough and complete; everyone at Lewis was very knowledgeable and willing to assist as needed with before/after the sale instructions, including out-of-state DMV title and registration. I received a missing rug option shipped to my home very quickly thereafter.