We were told by a mechanic that our key was causing our car to start (basically the chip in the key…read morefailed), and to have the key reprogrammed by a locksmith. After having a really bad experience with another mobile locksmith (to the point we didn't even allow him to look at the car), I called MD 24/7 and Eli sent Byron right over (meaning in less than an half hour). Byron is what customer service dreams are made of. He was friendly and patient with a lock novice like me. He took the time to explain how my key worked and how it works with the cars security system. Eventually (after a couple to calls to confirm his suspicions), he told me that it actually is not the key that is causing the problem, but maybe the electrical system of the car. He then patiently explained it again to my SO (because, honestly, I could not grasp it enough to explain to someone else). After all the time he spent diagnosing that that key is not the issue (which you know, the average person would have made the key, charged us, and left before us figuring out it has nothing to do with the key), he didn't charge us, since we didn't really use his services! Byron spoke very highly of the company (which is always wonderful that the employees are happy because their bosses treat them well). He was patient and thorough. I will shout from the rooftops about how awesome this company is, and I highly recommend them to everyone.

I was able to get someone out quickly on a weekend that partially fixed the job. Unfortunately, he…read morenever completed it, and I had to call a different locksmith to finish the job.

When I bought my house awhile back, I was frustrated to learn that all of the outdoor locks were…read moredifferent. Finally got around to hiring someone to get them all on the same lock and key. Got a few estimates through Yelp for lock changes and Authority was one of the more affordable options and the deciding factor was a virtually immediate availability. Yaakov was very fast in his response time. He (or his worker, not sure) showed up in his window, and completed his work extremely fast. There was a slight miscommunication between us regarding which keys I had to the various doors and which I didn't. Long story short, he said had to replace two of the knobs to make them all match. This meant an additional expense not originally quoted, but it seemed fair. My only complaint was that he left behind all of the old doorknobs and cylinders, which I thought he might dispose of. Even left some out in the grass next to my basement door - good thing I didn't discover it with my lawnmower! Overall, communication is fast and efficient, the work is fast and affordable.

My husband's key broke off in our front door and we could not remove it. I called Authority…read moreLocksmith and Yaakov was here within 30 minutes. He was very knowledgeable and efficient. Highly recommend!

Ok. This business is Top Tier. We had a locked office door in our car dealership building. I…read morecontacted Cheetah through Yelp on a SUNDAY and IMMEDIATELY got a response. Laxmi, the owner, quoted me $75 for the open door service and said he could be there in 15 min. So he actually got there in 8 to 10 minutes...whoa! "Cheetah" fast! Super polite, friendly and helpful. I showed him to the locked door and he quickly figured out the strategy to open it and in about 2 minutes...DONE. I'm saving their number! Any work I need done, I'm going to Laxmi at Cheetah! Support local, small business!

Fast and reliable! -- after we locked ourselves out and another company bailed on us, Cheetah came…read morewithin 30 minutes after our call. I was waiting outside with 2 young kids so I appreciate how responsive they were!

I saw this vendor's van on the road and called the number to see if he could help me replicate some…read moreunique RV keys. After sending him pics of the originals he advised that some of them were custom orders and I asked him to get two sets of blanks. We had some scheduling issues to have him cut the keys once he got the blanks in but he eventually provided great customer service!!

What an exceptional experience! Paul, the owner, came immediately to our aid on a weekend in a…read morecrisis situation. Professional, courteous, personable, reasonable rates, high quality work. Would highly recommend him to everyone. Thank you, Paul!

I liked it a lot! Guy was able to come the next day after i called, and i called in later…read moreafternoon. He was able to do it exactly how i wanted and instal a digital lolck which was new for him. Other locksmith didn't even want to touch the digital lock, though it is nothing too dificult, or they wanted outrageous amount of money. Guy's price was much better than anyone else's. and service was great. totally recommend! i'm located near Roland, location here is wrong.

Punctual and reliable. Very good customer service at a good value. I love that they are a…read moresmaller, local company with great service. Guy was very helpful and did solid work for me. Highly recommended for a great local locksmith.

Seth was great, and super responsive when I was attempting to get quotes. Best price offered as…read morewell. Take notes other businesses, if I requested a quote online, I don't want to have to call you. Arrived on time, was friendly with me, my pit and was safe. Rekeyed 5 locks for me, tightening and oiling the locks as necessary. Would highly recommend.

My house key broke in the lock the day before traveling. Seth came the same day I called him, fixed…read moreit and also changed the previously broken lower lock. Fast, professional, and reasonably priced. Highly recommended!

I've had two required encounters with Atlantic Lock. My landlord uses them (Matz Enterprises, right…read morenext door) and the Load of Fun building (120 North Ave.) also has an account with them. The service is a hair surly, but they're quick and competent. There is a $5 fee for credit card transactions, which a little crazy, so just bring some cash.

Honestly, the people at this company try to give you the best price and the best service they can…read more The technician who made my replacement keys was quick, efficient, thorough, and kind. I would recommend this company to anyone for any of their locksmith needs. I know I will be calling them again if I ever need them.

Something changed for the worse at Pimlico Key & Lock. They installed all of my locks in 2017 and…read moredid a good job. June 15, 2024 my front door lock broke. I told them I was having Airbnb guests and I would be out of town and the lock needed to work. They charged me $150 to WD-40 the lock and said it was fine. June 29 The lock broke and my guests could not get in the house and called me. I called Pimlico Key several times. It was a Saturday and I did not find out till Monday that they do not work on the weekend, which surprised me due to the nature of their work. I even attempted to contact them through Facebook messenger. They never returned my calls or messages. I them again Monday at 11 AM and spoke to Stacie who found it amusing that I was upset and even laughed. Said the invoice recommended. I change the lock which is untrue and I never received an invoice. She was extremely rude and I asked to speak to the owner Kyle. I have called back twice to speak to him and still have not received a call from Kyle the owner.

I went into Pimlico Lock and Key Service for advise on how to open a lock at my work because the…read morekeys were accidentally locked inside. The staff were great, very understanding and helped right away by coming out to my job and popping the lock safely for me. Without their help we would've been locked out for at least another day until someone could come out and pop it.