This man would sell a pos car to his own mother and tell her it was a diamond in the rough. My…read morehusband and I both bought new to us cars here. Mine broke down in less than a month and was not worth fixing mind you I paid over 9000 for this car. My husband paid the same for his his head light kept going out so we go to get it fixed no big deal right? Wrong it has been fixed by Devereaux 5+ times and is STILL broken. Which we pay out of pocket to get fixed and they have it for at least a day. I went to Cochran to get my new car and guess who will be training his in at Cochran. My tip is go to Cochran. Or any other place.

Wonderful service department. Very thorough and really dedicated to delivering quality service. I…read morewill continue to trust them with my vehicle.

I bought all my used cars here. Never had any trouble with any of them…read more I'm sorry to see it's gone. I liked the guy salesman. I wish I knew where he went and if selling cars again. I would buy from him in a second. If you read this please let me know where you went. Scott where are you.

I'm new to the Freeport area and I needed my car inspected on a Saturday morning. I called…read moreDeveraux at 9:15 am and spoke with Sylvia from the service department. She was extremely friendly and helpful. She told me to bring my car in and they should be able to get me in at 9:30. I arrived at 9:25 and spoke with Sylvia, who was even more friendly in person. By 9:32 my car was in the garage getting inspected. The inspection took them about 45 minutes, which was faster than other places I have been to in the past and it cost under $20. Additionally, they washed my car for free and said they provide that as a complimentary service for cars that are serviced at their garage. This added another 20 minutes to my wait time, but I did not mind at all waiting because they did an awesome job detailing the outside. I have been to a number of automotive garages, but Devy ranks up there with one of the best experiences I've had with auto shops. This is important because I hate the feeling of being at the mercy of "expert mechanics" who could overcharge or "misdiagnosis" issues with my car, thus costing me an arm and a leg. I definitely did not have this experience here and will return in the future. I'd highly recommend if you need your car inspected or other automotive needs!

I just had my F-150 in for PA inspection. Everything went…read moregreat and Amanda was professional. I only took 1 star off since the text message that should have let me know when the truck was finished didn't come through, so I had to call and check.

Posting for my husband's experience today. As a Fleet member through his company, received two…read morerecalls from Ford. Dropped off vehicle this morning for recalls x2. Upon lack of communication, my husband called the service department for an update. He was told it would need to be kept another night for completion of new tires, oil change, filters etc. NONE of these services were communicated to my husband or the person within his company who approves Fleet services. Initially my husband was told that Fleet was contacted for approval of the services, however Fleet is not the payer, my husband's employer leases the vehicles through Enterprise and therefore is the payer. We wouldn't be frustrated or even making this review, but the ignorance and condescending attitude and tone of the service manager, Sam Barkley, has us in awe. We are aware of others who have had the same experience with this specific employee, but chose to continue to give this location the business as we have never, until today, had a bad experience ourselves. Better communication with the payer for the service was all that was requested before they were completed. Needless to say, having someone with poor customer services skills, such as Sam, as a service manager, may need re consideration. His reputation precedes him and now that we, and my husband's company with multiple Enterprise Fleet vehicles, has experienced it, we will no longer be seeking service at this Cochran location. I would rate zero stars for the service manager, but it's not an option. This review will be cross posted on various other sites.

last Saturday and my husband went down to the Cochrane about an hour before they were closing to…read morelook at a bronco for myself and within that timeframe they had they got me approved. They got me almost all the paperwork ready unfortunately to come back down to sign the paperwork, but we were in contact with Rowan for the last couple days and yesterday I was able to pick up my car and the staff there is spectacular as a woman looking at buying a vehicle. It can be scary and you're afraid that you know you could be advantage sometimes you don't know what things are costing, but they were very detailed. They showed me everything explained everything to me before I signed it and their opinions and they were spectacular there. I would 100% recommend going to Cochran in NaTrina Heights , Pa

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

I live on the opposite coast and was buying an antique car located in PA. I contacted PPI and after…read morea phone conversation decided to use their service to inspect the car. They did a fantastic job and saved me a ton of money and one HUGE headache. There were issues, with the car being 65 years old and original, but nothing unexpectedly wrong with the car. However the paperwork was screwed up, no one saw it, not the dealer and not me. Had it shipped to California with that paperwork it is likely I could never have registered the car in this state or if I could it would have cost a lot of time and money to do so. Because I used PPI the paperwork mistake was found before shipment and is being fixed by the dealer. Once I receive the corrected paperwork and the car I should have no troubles. PPI did an excellent job taking numerous photographs as well as checking and documenting everything and follow up conversation discussing all the issues and findings. Had I have gone to a nationally known brand it would have cost more and I doubt I could have gotten better or more professional and personalized service. PPI is a great value for the money. Thank you, PPI

Brian made my decision to purchase a used car very simple and straightforward. He arranged the…read moreinspection with the dealership and provided a comprehensive review of the vehicle; mechanical and cosmetic. Further he provided a fair valuation of the car. The inspection and report were completed more quickly that I expected. Pittsburgh PPI exceeded all of my expectations.

Ed was fantastic…read more I was buying a hybrid car out of state and contacted him for a pre purchase inspection. He was incredibly responsive and said he could get an inspection done within 48 hours. He got it done the next day. The inspection was extremely thorough. In addition to providing a written report, he summarized his report over the phone and took me through the few things he found. His price is less than the national chains charge and he provides a better product. I would recommend him extremely highly to anyone buying a used car.

Just to echo nearly everyone else here. I'm buying a car out of state, and, even though it was at a…read morereputable dealer, was not fond of buying from pictures only. I called Ed at Auto Critic of Western PA, and he was friendly and responsive. The price was, I thought, extraordinarily low, and, as soon as I gave the all clear, he went (on a Saturday, even) out to the dealer to test drive and evaluate the car. I was able to use his report to get the dealer to do some repairs. The process with him was easy and fast. What more could you want?

I needed a jump start 3.3 miles away from their shop, they sent a guy out in a car with jump pack…read more Charged 210.00 I should have asked what it cost . Never again. That's insane

I have not used this business but a white tow truck of theirs and a dark grey one were speeding and…read moredriving recklessly on the Blvd of the Allies today cutting off vehicles and almost caused two accidents. If their drivers drive this way I can't imagine how they run their business.