Well I had a rather unpleasant experience at this office. I had three appointments, and a did miss two others ( my bad) but I did say charge me whatever you want , I was just too sick to get in . I didn't think they would want someone who was throwing up constantly in their office , nevertheless I got a " scolding"
From the office manager about this while trying to find out about a referral. You see my teeth are in extremely bad shape ... and well I'm very concerned, worried , upset over this. So I wasn't too receptive to the " scolding " . Im also losing enamel almost daily , which I asked to have addressed but was ignored . Later I come to find out that they sent a note to the dentist who referred me to them , that I didn't complete my hygiene appointment. Which was news to me. I went there for the cleaning , I had lots of time , they never said anything to me ... but behind my back ... they write a note my scaling wasn't complete... like this is my fault !
I asked to speak to the manager .. Corey , I believe her name is, she was the scolder ... to find out about my referral .. it had been a long process ( seeing one dentist who then referred me to them .. I got all my records .. had three appointments, to find out they couldn't help me ..meanwhile my teeth are literally falling out of my head . You can imagine how anxiety provoking this is. In the end the manager hung up on me , I have to admit , I did lose my temper , I was into getting a " scolding " about missed appointments, that I paid for , and did apologize for , and did say charge me whatever you want . The reason I missed the appointments is because my physical health is in jeopardy... and very poor. But I guess I needed to kiss the ring again to get my referral . Idk? Anyway the " manager " Corey hung up the phone on me ... nice , as I was getting frustrated, I just wanted to find out about the referral , not argue about missed appointments in the past .
I went there three times to find out they couldn't help me... All I can say is if you value your teeth, your time , and your money , I would avoid this clinic. I have never had such a frustrating , stressful, awful experience at the dentist. I'm not particularly interested in sedation for light work ... but for teeth removal and implants , well yup I don't really want to be fully awake . but I don't want to be fully sedated either ... I guess if you want to be sedated ( as the song goes) then this is your place. If you want to be treated terribly by " Corey " the office manager , then this is your place !!! Further the dentist really didn't explain what was going to be done , at the next place .. would I get implants ... or a partial? Idk ? He did say I need 8 teeth removed .. which kinda freaked me out . A little understanding from " Corey " about my dire situation would have gone a long way , instead of arguing about what appointments I missed or didn't miss. I tried to explain that since the beginning of this process it had been three months and two dentist referrals just to get to their office. And I still don't have my teeth fixed . The longer time passes the worse my teeth are getting ... due to my health issues.
I'm really disappointed, frustrated, and tbh sad at the whole situation.
I still don't know if and when I have my referral to hopefully get the help I need. read more