I'm not sure where to start. When I entered their office it was clean and the staff was polite. I…read morewas there for a basic check up and cleaning. They found that my upper left molar had a cavity and Dr. Bedrosyan stated that he wanted to remove my last wisdom tooth that he claimed to have a cavity as well. This wisdom tooth that I had had for over 20+ years that wasn't giving me issues and he could have just put in a filing and it would have been fine. These two procedures were scheduled for a later date, a few weeks later. I proceeded to have my teeth cleaned, she spent maybe 15 minutes with me, I had not had a cleaning in almost 8 years and she told me that my teeth were in great shape and needed little cleaning. I returned a few weeks later for my filling and tooth extraction, which now in hindsight I wish I had told him to leave it, the reason for that will become blindingly apparent. He tugged, pulled, yanked on my jaw for almost twenty minutes to remove a tooth that obviously didn't need to be removed, then put in a filling on my left side. He asked me if I had tylenol at home, I said yes so he gave me some extra gauze handed me a poorly written sheet of vague instructions and sent me on my way. No instructions on what not to do, or even what to do. The paper instructions were no better. Did you know that you shouldn't use a straw after a tooth extraction? and when I say shouldn't I mean DON'T. I didn't know that either, know how I found out? Google, after using the straw then having excruciating pain, pain so bad that no amount of tylenol would help. It ran the length of my jaw and it reduced me to tears. Know why? Because when drinking from a straw it can cause you to lose the much required blood clot in the extraction point. When the blood clot is lost you get what's called dry socket, which is basically your bone exposed like a raw nerve. Dr. Bedrosyan never explained this to me, nor did his flimsy sheet of instructions. I called them to tell them of the situation at which time he prescribed me tylenol 3 with codeine and antibiotics and the advice that I just need to be patient. Why wasn't this prescribed before I left the office after the extraction, not several days later? The pain never subsided, but now it was coupled with excruciating shooting pains that shot up from the new filling on the left side whenever I ate anything. When I say anything I mean anything that required me to chew. I told him about this new issue, he had me come in and he filed down the filling, again why wasn't this done on the initial visit? I went home. Still in pain from the tooth extraction and still having shooting pains on the left side of my mouth. A week later, as advised, I returned to his office with the same complaints. Now if you are keeping track it has now been three weeks from the date of the filling and extraction. He filed down the filling some more and again told me to be patient, everything was healing fine. I was in constant pain, I couldn't eat anything and could barely drink because of the shooting pains. He then prescribed me oxycodone. This barely killed the pain. Tired of this bull I went to a completely different dental office and the findings were shocking. I still had exposed bone on the tooth extraction, the tooth below the filling needed to be filed down slightly because it had a high edge that when connecting to the filling which was the cause of the pain. It took him five minutes and all the pain from closing my mouth on the left side was gone. However now I must go see a specialist, whatever Dr. Bedrosayan did to me I now have constant chronic pain. When chewing on the side where the tooth extraction is the adjacent molar feels like it is coming loose and it's painful to eat anything tough or hard, even some softer foods cause issues. The gaping hole is still there and there is still exposed bone. Although the shooting pain going through my tooth on the left hand side is gone, I now have a constant throbbing pain through my jaw and gums. My new dentist removed Dr. Bedrosayan's filling and replaced it which alleviated a great deal of the pain. But I am still in considerable pain when I eat and drink and on the worst days when I breath through my mouth. This is now been almost 6 months from my initial appointment. As well when my new dentist did his check up they found that a great deal of plaque was left behind, like nothing had been removed. I spent a good 25 minutes in the chair getting my teeth cleaned by the new dentist. Dr. Bedrosayan and his staff couldn't even get a teeth cleaning right!! Stay far far away from this dentist and all of 7 Dental clinics. If I could give them a negative rating I would!

From the owner: Our experienced team is committed to delivering compassionate, high-quality care in a welcoming and…read moreprofessional setting. We take pride in our patient-first approach, gentle techniques, and personalized treatment plans for patients of all ages. We are accepting new patients and proudly support the Canadian Dental Care Plan (CDCP). Whether it's a routine cleaning or a full smile makeover, your comfort is our priority. With convenient hours, direct insurance billing, and over 22 years of trusted care, 7Dental Findlay Creek is your go-to dental clinic in Ottawa.

A very friendly dentist's office I have been really happy about the dental care I have received…read morethere. I'll start with a little info about me, I hate going to the dentist and avoided going at all costs, in fact I hadn't been in over 7 years, continually putting it off for fear of being judged! I guess you could call me a dental delinquent! Thanks to some not so gentle encouragement from my fiancee I finally agreed to go to her dentist after she explained how non-judgy they are here and she was 100% correct! I have seen both Dr. Bhargava and Dr. Telang here and they are both incredibly friendly (and non-judgmental) about your teeth! Dr. Telang explained in great detail all of the stats she was discussing with the hygenist as well as explaining in easy terms what you need to do. The hygenists here are also very friendly and gentle, despite needing to use many of the little hooks I had very little discomfort or pain! One final bonus is that they will deal directly with insurance if you have it, eliminating the hassle of having to deal with insurance companies yourself!

Worst dentist I have waited for more than an hour and still waiting for it o my lord please give…read morethem some sense. I will never come back.

I was here last year and the place looked like it needed renovations, on the other hand service was…read moregood. I recently came for a cleaning and the place looked brand new. Obviously any place that needs to maintain a new look has to go through renos and construction to offer better services,newer look and hospitality for their clients. Having said that they should not have been operating but still offered to treat clients in order to accommodate their needs.

I visited this clinic and after taking X-ray i was told i need to do 2 fillings then a lady doctor…read morecame and when she saw my X-ray result, first she laughed loudly , then she refused to show me which ones need filling, and she never told me that she will use the black filling, then she started doing drilling , she laughed 8 times loudly while she was working, she filled 2 teeth, with black filling, and she did maybe 2 of them very light drilling , she made me sign on paper that she did 6 fillings, she acted unprofessional, she is weird with her laughing loud. I did not want black filling, i thought Dentists are using white filling now a days. I will never go back to this clinic although i know the owner is very good and professional.

I had the same dentist all my life, so when I moved to Ottawa I was reluctant to find a new…read moredentist. Eventually, on a friend's recommendation I made an appointment with Dr. Kassis. The receptionist is positively fabulous. She has a positive attitude, always greets me with a smile, and is a whiz with insurance processing. Dr. Kassis is an excellent dentist--she is frank and understanding. She is genuinely concerned about her patients' well being and is very professional. I found that Dr. Kassis and her team of dental assistants and hygienists to be knowledgeable, understanding, and gentle with all those annoying poking tools. I did not feel rushed; if I needed a break to rest my mouth they were happy to accommodate. What's really great about the staff at Dr. Kassis' office is they always know who you are and make you feel welcome. Plus I always leave with free floss, mini toothpaste, and a toothbrush--who doesn't love free stuff!

I went there for a wisdom teeth removal. It went well but the dentist drilled into the side of my…read moremouth by accident leaving a canker sore. It has been almost a year and it has not gone away. When going back to visit, I was referred to an oral surgeon but the centre did not want to pay for it as they had "just given me a free consultation". Well that consultation was only to investigate the complications of their surgery; a proper response would have been to pay for the repairs. Bottom line: complications happen, but good businesses take responsibility for them.

Went there with my three year old and everything went well, hygienist Joanne was amazing to make us…read moreboth feel very comfortable

My mother and I both come here. We are horrible patients - we experience so much fear that we avoid…read moredental procedures, so when we finally get things fixed they're painful and complicated. Now, you'd think we would prefer the hand-holding type of dentist in this situation, and in the past that's what we've sought. Well, that hasn't always worked out. Now that we've both had some terrible issues (including problems caused by previous dentists) fixed by Dr Polonsky we both agree she's a godsend. Dr Polonsky is honest and direct without being patronising or judgmental. She is 100% focused on her work, and I trust her - which has resulted in my mother and I becoming so much more confident in addressing dental issues. Dr Polonsky is sympathetic and understanding, but when it's time to get the work done she's focused on getting things done right. Her assistant (Mimi) takes care of the bedside manner/comforting part of the treatment which works GREAT. So far, this clinic has provided me with the only dental experience I've ever had that wasn't followed by complications.

From the owner: At the Alta Vista Dental Centre in Ottawa, we think you will appreciate the warm and friendly…read moremanner in which we treat patients. Our commitment is to apply our dental knowledge and skills in a caring and gentle way, so you can feel at ease as we help you attain the smile you desire. Through excellent preventive, restorative, laser restorative and cosmetic dentistry PLUS technologies that make dental visits more pleasant than before. We work with you to achieve a smile that can maximize your personal health and appearance, and raise your self-esteem. We're also a kid-friendly office, and we want you to know that we enjoy patients of all ages!

A Dr Mailoux gives insulting questions about my bicycling on a bike since I live on disability and…read morecannot afford good dental care. This inconsiderate so-called dentist is arrogant and condescending. Go to a better clinic. Thank God we all have better options here in Ottawa. This Mailoux ought to stay back in America where the belongs. Thanks for your shoddy service!!!

they have a hard to respecting their own schedule! I've been waiting for 40 min plus with a 8 year…read moreold kid