Long lines and slow service! I left after waiting 30 minutes just to return equipment to them…read more Ridiculous!!! My time is valuable!!

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.

If I had to rate this store, I would give it a 0 out of 10…read more This was an awful experience. I went into AT&T to get a new phone and was met with pushy, slimy sales tactics instead of actual customer service. The staff focused entirely on upselling unnecessary add-ons, avoided giving clear answers, and rushed through the important details. It felt misleading and dishonest, like they cared more about screwing me over and money in their pockets than helping a customer make the right choices. I have been on the phone with AT&T for several hours trying to clean up the mess they made. Since it has been over 14 days everyone is saying they cannot help the situation. I went back up to this store to see what their explanation was behind all of this and all he said was "I don't know, I guess it was a mistake." I left feeling frustrated and uncomfortable. Buying a phone should be simple, not something that feels manipulative. This experience completely destroyed my trust for AT&T. I would not recommend this AT&T store to anyone. If you value transparency and respect, GO SOMEWHERE ELSE.

I am posting an update to my complaint. I have been contacted by the corporate office by the name…read moreof Vandon D. He worked with to recent issue with AT&T. Very much appreciated and gave some hope back in "humanity". He fixed the problem that I had with the AT&T store in St. Louis. This shows me that AT&T really does want our business. With that being said, thank you Vandon for your help in fixing my issue. You went over and beyond what Verizon would have ever done. Thank you.

Great Sales and Service on DIRECTV Satellite that I purchase from Mid America and they were…read morewonderful to work with. I feel that we got they best deal for the money and they installed the Satellitte and DIRECTV equipment the following day! Thanks MidAmerica Satellite for my new Directv

Unfortunately, my experience with charter spectrum has me leaning towards the negative as the…read moreservice just isn't as great as charter themselves, say they are. For one, the low pricing seems to be more of a way to reel you in and then they jack up the bill & give you stuff you don't want without you knowing until you see your bill. Then there's the service which disconnects pretty regularly, leaving you to wait until it reconnects. To be honest, the only reason we keep them is because our phones are through them as well an we just don't need the hassle of getting new ones. Hopefully, their service improves but for now, this review stands as testament to our experience with them.

They get 2 stars only because associates are attentive and responsive to requests. However, I was…read morelied to about a promotion. I signed up for mobile to go with my internet with the promise of 2 years free mobile. However, my online account noted only one year. I went back into the store to talk to the manager. He told me he would look into it and get back to me. He said he would be sure that I got the 2 years. I never heard back from him. Unfortunately, I had been in from Indiana. I went home and found it still was not resolved. I also found out that there is no way to contact store personnel other than walking into the store. This is no way to do business.

Jacob has been wonderful in trying to help us with respect to our system inside the house. He has…read morechecked many aspects of our system from his office and has helped us work to figure out certain aspects of the system. He is very thoughtful and patient during the inside testing period as we worked to figure out the system and its various controls. ABF is blessed to have Jacob on its team as well as the costumer when small issues occur also!! Thank you, Jacob!! You are the best of the best!!

I used this company solely because my landlords at the time had them install a fire monitoring…read moresystem. The installation and equipment were significantly overpriced, roughly triple the cost of other providers. From the outset, we encountered ongoing issues: technicians were dispatched multiple times to fix problems, but the issue remained unresolved. I was billed for an invoice and for a monitoring service that did not function. My calls to obtain results went unanswered. As a result, I stopped paying for a service that was not working. The account was subsequently turned over to collections, despite my continued attempts to contact both the company and the collection agency. I am now facing a lawsuit for over $6,000. This dispute could have been avoided if the installation and service had been performed correctly from the start.

Went in to ask a couple questions and possibly buy two new iPhones. The dark haired man working…read morethere (we were the only customers in the store) was not at all helpful and told us that if we have questions about the phones we should go to the Apple store!!!! Wont be back there!!!!

Do NOT go to this store. I went recently to see about upgrading my device and wasn't eligible,…read moreturns out the guy ADDED a line to my account without my permission (probably to get a spiff or something). I had to contact customer service and go through a supervisor to get it removed and credited back to my account. Steer clear.