I've used Cal self storage many times over several decades and it's always been a good experience.read more

As a single woman I have always felt safe at this place. Not only is the staff great and very…read morehelpful, it is always nice and clean. I have rented from them several times over the years

Horrible office staff Told me one price on…read more Phone..when I went to there office they Double the price! Stay Away No Good! Switch and bait tactics. Excuse and more excuses poor manage Ment . I will never recommend this storage facility. Suggest going elsewhere. A very poor office skills.

Clean, safe and NO RATS! It might sound odd but I'm terrified of rats…read more I also like that there are cameras all over, I feel very safe when there, no matter the time. Safe Keep truly is a safe place to keep your items! .

Xavier is really great and always helpful when I need him! Highly recommend! My unit is clean and…read moreair tight. I feel safe leaving my belongings here.

Our experience with this facility has been frustrating - the facility itself is newer than most so…read morethat is the only positive. They operate a bait and switch model, luring you with low rates and then constantly increasing rates. Our rates have skyrocketed and they add vulture like late fees and hold your unit hostage if you miss a payment. They offer new customers lower rates while penalizing existing customers - they prey on people who can't easily move. This type of business model is unethical, if not illegal. My suggestion is use this storage ONLY if you are going to be there briefly (after about six months, they will start increasing your rates annually using all kinds of false excuses). One more thing - even though the facility is relatively newer, it's not the most clean. There's spider webs and in units and my guess is the actual measurements don't equate to the advertised space. California should regulate storage facilities to stop these bait and switch schemes.

Discriminatory and horrible customer service. My mom went in today to lease a storage unit and she…read moreis an immigrant that has trouble reading and speaking english. Management refused to allow her to send photos of the lease agreement for me to translate for her and instead refused to lease a unit to her. Poor business practices all around. Avoid this place at all costs.

Looking for a place to store your items for a while. This place is nice and affordable. Ask about…read morethe specials as they may have one available. You can rent at month to month term, which I like. The lady that helped me was very informative as this was all new to me and she guided me through the process and was very patient. Recommend if you are looking for storage in this area.

Diana runs this place, she is an amazing women and she has been a true pleasure to rent from and…read morespeak with over the years. They have other people at the facility too, she is training people and so if they are even half of who she is you will truly enjoy your experience. After renting for several years here, I am too far away to maintain this location for my storage needs. Here is a picture from my cleaned out unit, its a great place and I highly recommend you popping in and saying hi and if you need to store something here, its very secure and access is really good for those if you hardly go or need regular access. Hey here is a picture of an empty space that I just vacated, it could be yours!

I had a unit/storage for almost 2 years, in the beginning the customer service was great but…read morelately is horrible, impolite and rude, I found that they increased the rent without previous notice and they applied fees on my account without my consent

Ashley the store manager is a pleasure to work with, she is a very helpful and attentive. I will be…read morerecommending her to everyone i know in the area , go see her if you need good ppl to work with at that facility. 100% happy with her performance.

10/10 Had a very positive experience, the representative…read moremade every step simple, and had a great attitude. Too bad other places couldn't take notes.

Everyone are super nice and helpful specially the manager I highly recommend this placeread more

Knowledgeable representatives and fast replies to all my inquiries…read more Offered special deal priced storage

The introductory price might be a value. Rent is increased like clockwork, add the cost of…read moreinsurance you pay. There far better deals and storage policies elsewhere. I don't recommend.

Dale the manager at albrae location is superior on his customer service . Anytime I have asked for…read morehelp for anything he goes above and beyond. This last time with getting me approved for a good rate on my storage and I have 2 . Been with public storage a long time . There should be more managers like dale , Thank you dale u have made my life so much easier

Front desk staff were very rude and unprofessional! I rented my unit in July 2024 and since then my…read morerate has gone up $20. Today was considered my "move out" date, upon arrival there was nobody in the office. I called the number a handful of times and no answer and was transferred to another location to leave a message. I needed to pay my balance and the website and the app weren't accepting my payment. By far the worst experience ever!! Will never rent a space with them again!!

The ground-floor accessibility of the storage units offers convenient access. Additionally,…read moreAshley's proactive follow-up calls to ensure client satisfaction are highly appreciated.