You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

Great experience! Needed to upgrade memory on my PC tower. Greg ordered the part and installed it…read morethe next day at a very reasonable price.

AVOID--YOU HAVE BEEN WARNED!! Horrible company with impossible customer service. You can't reach…read moreanyone directly unless you spent hours and hours on hold on the phone--then you finally get connected with someone in another country who barely speaks English. Every tiny question results in a "teekit" being made and more bureaucratic delays. They charge an exorbitant monthly fee and destroying stored documents is frustrating and expensive. They arbitrarily charge us for replacing boxes and box lids almost every month--I'm sorry, isn't this a secure and climate-controlled facility?!? Why are boxes rotting and being so damaged that they need replacing? Just trust me and AVOID them.

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I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

I had a 2TB external drive that I could not read. I searched online for data recovery services and…read morefound WeRecoverData.com and noticed that they have provided services to many Fortune 500 companies. I submitted a claim via a very simple to use process and dropped the device at a local lab location. I am always diligent about back ups but found that I could not read this drive after getting a new laptop. There were many files that were irreplaceable and priceless on this drive. I was absolutely delighted that WRD was able to restore this data completely using proprietary tools they have developed. The communication was consistent and professional throughout the process. Also, there is no charge for the recovery if they are unable to access the data. They will examine your device and give you an estimate. I found the pricing to be very fair and in-line with expectations. They are very capable, professional and honest. I enthusiastically recommend them for any data recovery processing that anyone would need. Very successful, positive and painless experience. When important personal data cannot be recovered it is very stressful to contemplate such a loss. You need a company that has the right tools and skills, and I wholeheartedly endorse WeRecoverData.com.

Really needed a part & the business owner went out of his way to make it happen quickly…read more Business owner strikes me as a highly organized & competent individual.

Highly knowledgeable agents. I had my drive fail on me and we managed to save some data using their…read moretools. Very professional and reasonably priced!