Tried calling to see about setting up an appointment. was having phone connection issues and when…read morethe call finally connected I was met with a very angry "what the F*** is this about?". I apologized about the connection issues and asked if I could book an appointment and was told, again rudely, that they don't do appointments and only do walk ins. I was then hung up on. Maybe this person was having a bad day but i won't be going here.

Went there because my hard disc had stopped working. He fixed it promptly and transferred all my…read moredata to a new hard disk. All these were done at very minimal cost. I can always trust on him to fix any computer. His customer service from the first phone call to the last were not just professional but friendly. Thanks for a job well done. He has a 5 star from me.

Very honest and skilled. Explain everything in plain English. They tell you pptions, and dont want…read moreto take your money if they dont think you need a particular service you asked for. They explain how to fix things yourself if you can. I highly recommend Chipheads!

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

For Microsoft laptops, desktops & accessories. Keith knows how to fix hardware problems & some…read moresoftware issues. Referred here by a friend & he was happy. I had an issue & was treated fairly. I would sooner visit here than be with any geek squad, personally.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

I was in a panic when my computer went into a Automatic Repair mode that looped over and over. I…read morewas up all night trying to get this issue corrected myself. Well after much frustration, I reached out to Greg's PC Repair and told him my big problem. He explained to me what could be done and the price. Unfortunately I had to get my operating system redone, but was very happy he had me up and running again. I was lucky to have backed up my computer a few months back, so it was easy to add things I lost from this process. I gave this service 5 stars, because the repair was done over a weekend. Windows 10 can be a bit of a nightmare if you don't backup your computer.

You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

They are amazing!! We bought a laptop for our daughter for school. Apparently the guy who sold it…read moreto us didn't do a good job at refurbishing the Mac book and didn't update it. I had to email the previous owner and the Mac book wouldn't update! Brought the Mac book here on Friday close to closing and got a call on Monday morning that it was updated!! Amazing work and very friendly!! Thank you so much!!

I visited the store today and everyone, including Randy, the owner, were very pleasant. What I…read morereally noticed was the place was clean, tidy and the workshop waswell-maintained. They also had an offering of refurbished computers at really good prices.

I purchased a custom PC from Now Micro over seven years ago. They were courteous and provided me…read morewith all information and options I needed in a PC. Their support team is excellent to work with and I would recommend them to anyone.

My computer's hard drive was running out room and Best Buy's Geek Squad was only able to transfer…read moremy files not my programs. PC Doodle was able to do a mirror copy from my old smaller hard drive to my new one. Excellent quality service. Highly recommened.

Dayton from customer service is very rude in responding back to customer issues. My PC was sent in…read morehere for diagnosis and the staff failed to put wires back in correct place and the start up wire wasnt connected, I noticed that later myself and fixed it...which was their job. instead, they pushed the blame back to me and refused to take responsibility and gave extra attitude for their terrible work. They also charge you two times for repair for both products and services. I recommend watching a YT and buy component yourself and you save ton of money by installing them yourself. Also you avoid their passive aggressiveness and rudeness.

I needed help with my computers and printers not connecting with each other. It was quite a dilemma…read morefor me. Melvin figured it out and got things back in order, and helping me understand the process involved. His expertise and excellent "detective" skills provided me with a great result. I very highly recommend him. Wendy

Christian was prompt and incredibly efficient at addressing a very difficult problem windows and "…read morelocked out problem all at a terrific value.