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    Secret Avenue

    5.0 (4 reviews)
    Open 9:00 am - 7:00 pm

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    Services - Secret Avenue

    Manicure

    Manicure and pedicure

    Pedicure

    1 More Service

    Nail repair

    Secret Avenue Photos

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    Ruby Nail - Gel manicure

    Ruby Nail

    4.4(182 reviews)
    0.3 mi
    $$

    Called and was able to come in last minute for a pedicure. Came out perfect and they did a really…read moregood job. It's now know as Glow Nails so not ruby nails.

    I'm genuinely shocked at how much this place has gone down the drain. It's literally at the bottom…read moreof the barrel at this point. I came here consistently for such a long time but they keep "selling" the place to new owners. It went from Ruby Nails, to Lilac Nails, to now Glow Nails in an insanely short timeframe. The prices of services provided keeps going up and up and the quality of the work and the customer service is going in a downward spiral to a fiery hell. It's such a shame. I stopped coming here months ago when Lilit and Juli left and I made the HUGE mistake of coming in today for an emergency mani/pedi. They have only one person here and neither one of us speak each other's language. She doesn't speak English and I don't speak Armenian/Russian. I did not receive anything I asked for since no one else is here to help. I asked for my gel x to be removed so that I can get a fresh new gel manicure. They were not removed. I asked for a specific design. I definitely did not receive said design. Not even close. I asked for a specific color from the color book handed to me for my pedicure only for it not to be available, but I suspect the young lady helping me just couldn't find it tbh. Important to mention that during the pedicure I literally had to levitate my legs in the air because the foot stool wasn't staying when i placed the weight of my foot on it, which made it slide back every two seconds. She tried to hold it with her knees and pushed it back constantly so it would stay in place and stop sliding but yeah obviously that didn't work. I'm not kidding when I say my thighs and lower abs are gonna be sore because of it. She kept putting the blue light machine right on the toes, too, which would mess up the polish. She had to start over several times. You read that right. Start over. Several times. I am the most patient person in the world and this will not matter to me a year from now so I did not make an extra effort to get mad and stop her (as if I could magically start speaking Armenian/Russian anyway). This is by far the worst nail salon experience i've ever had. The young lady was so sweet but she has NO business being here by herself with no help and no way to communicate effectively with clients. To her credit, she attempted to use Google translate but none of it made sense. It was getting completely lost in translation. All in all it took 3 hours to finish my services and it was a disaster every second of it. It then took an additional 15 minutes to make my payment because she was on the phone with the owner (I presume) to get help with accepting my form of payment. Some people just don't deserve a business-- a good business person would not allow this to happen. How is this going to be sustainable in client retention? It just feels like a cash grab for these people, no type of passion for the business aside from money and it shows.

    Photos
    Ruby Nail - Russian manicure with rubber base and nail art

    Russian manicure with rubber base and nail art

    Ruby Nail
    Ruby Nail

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    Secret Avenue - hair - Updated May 2026

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