I booked a trip with this company, and they never came to pick me up. I had to call a Lyft instead.read more

Great service, on time pick up, verified pick up the day before. will use service again!read more

We needed car service to pick us up at the Seattle ferry from Bremerton and drive us to Macaw Hall…read morefor an opera. We also needed a ride back to the ferry afterwards. We called several companies, but Emir gave us the best rate and we decided to give them a try. The driver, Essa, was waiting for us at the ferry dock when we waked off the boat. He had a sign with my name on it to make sure I knew where to go. He walked is to his SUV, a clean black vehicle, and held doors open for us. He was courteous, professional, and very nice to chat with. We made it to our destination in only about ten minutes. We estimated the time that the event would finish, and we exchanged phone numbers just in case. After the opera, we walked down the steps from the opera house and Essa was standing outside his vehicle waiting for us. We liked that we had the same driver both ways. It was comfortable. Essa made sure to drop us off close to the terminal and went out of his way to make sure we knew where to go. I will use this service again and again. It was reliable, clean, professional, and a fair price.

I've been using this company since July 2013. I travel heavily for work and am always flying all…read moreover the country. They are always on-time, always professional, and always offer competitive rates. Being a business traveler, it is great using a service that is reliable. The drivers are always friendly, and they keep their cars nice & clean. Text or call: texting is the simplest way of making an appointment. I've even used their service for a date, she was very impressed I might add! If your a business traveler or just wanting a good car service; use these guys you won't regret it. Their rates are cheaper then taxis; can't beat that! Lastly, the owner is Christian and is a very honest person; something getting harder and harder to find these days.

We used Seattle Shuttle for a ride from the airport to the waterfront in 2021 and were extremely…read morepleased with their service. Our flight was changed at the last minute and they arranged to pick us up when we arrived at the new time. The driver was also great. However, I've been trying to reach them for about a month now for a pick-up next month via the website, email and phone calls and I've gotten no response. I've left a couple of messages but without success. Are you still in business?

Melinda at Seattle Shuttle was great. She had good communication, and was friendly, funny, and went…read morethe extra mile to schedule a late-night airport pickup to our hotel and an early morning return hotel pickup to the airport. Brandon and Allen were our drivers and were both friendly and prompt. Because they used a large van they could accommodate a large mountain bike shipping box as well as lots of luggage. It wasn't fancy but it was exactly what we needed. The Seattle Shuttle rates were the best we found and it all came together to make the experience really good. We'll use them whenever we are in Seattle! Thanks so much! :)

I recently used Andrei in October and couldn't be more pleased with the car service and how…read morecomfortable I felt being a passenger in his beautifully maintained car. Andrei is reliable and I used his services a few times over the last year and the confidence knowing that Andrei will be there to pick me up is priceless. He is personable, highly capable and handles stressful situations such as traffic jams with ease, expertise and poise. His pricing is honest and fair for his experience level, and he truly cares about his customers. I highly recommend Legacy Chauffeurs in the Puget Sound and will continue to use this company in the future.

We live in Edmonds and have used Legacy Chauffeurs several times. The service is excellent: clean…read morecar, smooth ride, and always on time. The Meet & Greet service is great - so helpful to have your driver meet you inside, and it makes all the difference when with extra luggage. Driver Andrei is truly a "people person" - so polite and thoughtful, flexible when needed. Professional and reliable. This service turns a stressful trips to/from the airport into a much calmer - even pleasant - experience.

Nur with Evergreen Car & Shuttle Service was outstanding. He was professional, punctual, and…read moreincredibly friendly from start to finish. The vehicle was clean and comfortable, communication was excellent, and the service was seamless. The pricing was very fair and an excellent value for the quality of service provided. I wouldn't hesitate to book with Nur again and highly recommend Evergreen Car & Shuttle Service to anyone looking for reliable transportation.

Great service! I used the service for pickup from SeaTac for a long ride to Port Angeles/Sequim…read more Communication was prompt and professional. Cost was very reasonable compared to other quoted received. Pickup was prompt. Car was a clean and luxurious SUV with plenty of space, available bottled water, car charger and air conditioning. Driver was very courteous and professional, engaging in conversation as desired but quiet when that was preferable. I will definitely use this service again and highly recommend!

Have used this Co in past and very satisficed- **Today, when…read morecalled tele number, heard "Number is not valid" No other number on line-Are you still operating? If so, hope you'll correct telephone number issue ASAP.

NO MORE SEA-TAC AIRPORT TAXI OR SHUTTLE!…read more A-ABC is $30 flat rate to/from airport, from downtown or nearby neighborhoods. They are always on time or a few minutes early. And the phone conversation will always consist of one or more of the following whether you're male or female: "You are so wonderful." "The sun is shining so bright when you call us." "We are so delighted to pick you up tomorrow." Seriously. These guys are the bomb. Very easy to deal with. No surprises. They are so wonderful. The sun is shining so bright when I call them. I am so delighted when they pick me up. New toll free number: 888.622.3131

Professional and prompt pickups. Fresh clean nice vehicle. Reliable quality service at a fair…read moreprice. Will use again.

Our driver Jim was amazing on our trip from the airport Marriott to Pier 91. He was helpful and…read moreengaging. We would definitely use the service again.

As a professional travel advisor, my goal is to make traveling as stress-free as possible for my…read moreclients. I plan ahead, confirm details, and try to make sure every part of their trip is handled before they ever leave home. That is why I was extremely disappointed with my clients' experience with Seattle Express. I booked and paid for their cruise transportation 9 days in advance. Unfortunately, an error was made by Seattle Express when the reservation was scheduled, which resulted in my clients waiting for hours and ultimately having to find another way to get to the cruise port. Seattle Express did apologize and refund the transportation cost, and I appreciate that. However, a refund simply returned money for a service that was never properly provided. It did not address the inconvenience, stress, time lost, or the additional effort my clients and I spent trying to arrange last-minute transportation for something that had already been booked and paid for. As a business owner and travel professional, I understand that mistakes can happen. When I make a mistake, I believe an apology is only the beginning. I do everything possible to correct the situation, rebuild my client's trust, and reassure them that their business matters. Unfortunately, I did not feel that same level of accountability or concern from Seattle Express. The response felt more like, "You received your refund, so the matter is resolved." For travel professionals, our reputation depends heavily on the companies we trust with our clients. I expected better follow-through and customer service after an error that caused such a major disruption on cruise embarkation day. I hope Seattle Express reviews how situations like this are handled in the future. A refund may correct the financial portion of a mistake, but good customer service should also address the experience and inconvenience caused. Towana S Davis Travel Advisor