Kale stole drone parts from me, including my charger, and gave it to another customer. He even admitted it and offered me $5 of compensation. As if that were acceptable, I was on the other side of the country to film an event and wasn't able to because I couldn't charge up. Crook and unethical. Would've taken him to court if it was worth the time. read more

I don't fly very much due to the weather in Seattle, but with extra times on my hand recently and the nice weather I decided to take my mavic2 pro out a few weeks ago -- cue the heartbreak when i found that one of my landing gears were bent and wires were exposed. I looked on the DJI site and they wanted $230 labor + parts. On top of that, I had to ship my drone to them and who knows how long that would take. I am so glad I was able to find Kale and Seattle Drone Repair. They were conveniently located a mile away from me and I was able to drop it off the same day I called them. He was up front, told me the price, and let me know that he didn't have the part in but was expecting them soon. A week later, letting me know that my drone was up and running again. Kale was honest, fast, and reasonably priced. He was super responsive to emails and flexible with pickup. Definitely recommend him and Seattle Drone Repair. I'll be going back for any future work on my drone! read more

A friend of mine decided to square off with one of my drones and a large tree. Much to our surprise, the tree won. Who would of thought? I brought my Mavic Mini to Seattle Drone Repair to replace the camera gimbal, new blades and get my bird back up in the air again. They replaced my gimbal with no issue, but when I went to pick up my drone, the propeller blades had not been replaced. When I pointed that out, the guy closing me out shrugged his shoulders and said he didn't think they had any. I left pretty disappointed as I was fully expecting to fly that day. Had I forgotten to ask them to repair the propeller blades as well? Even if that were the case, you would think the tech would have reached out to me and asked. I ordered some on my own, waited for them to arrive and installed them, but I really wish it could have been repaired all at once. read more

***NOTE: The review below is for the Tacoma, WA location*** Seattle Drone Repair is a one-stop-shop for all things drone repair. Pricing is fair, customer service is great, location is awesome. I brought my DJI Mavic Pro for a camera and gimble repair and...wow- like NEW! I highly recommend for all drone repairs. read more

*The drone was repaired at the Tacoma location* Crashed your drone? Think you're doomed and need a new one? You may be suprised what a drone repair shop can do. I took one in, (Mavic Air 2) full speed side crash into a tree and a 100 ft fall through the branches. Ouch! But these guys repaired and replaced the damage without a fuss. Seemed honest and knowledgeable. Gave me a run down of what I needed to know after the repair. And the cost was half of a brand new drone, and I cant tell the difference. If you make a mistake flying these super slick robots, don't worry, there are people who can help! read more

My DJI Phantom 4 advanced during flight suddenly gave me a "aircraft disconnected" warning and fell about 60 feet to the ground. I called Seattle Drone Repair and got boss. He assured me that he could evaluate my drone and call me with an estimate before proceeding with repairs. A couple of weeks went by and I got an e-mail that my drone was ready and the bill was over $500. He failed to call me with an estimate! I paid the bill as he assured me that my drone was repaired and checked out OK. On the first flight it was not in the air 4 minutes and repeated the same scenario as the initial crash. I called the man and during our conversation he told me that is a common problem with some of the DJI units including mine and that not even the company had a fix for it. Had I known this from the beginning I would not have asked for repair. The owner has offered a credit in the amount of $320 (4 hours labor, parts extra) on my next repair with them. Too late, the harm has been done! I WOULD NOT RECOMMEND THIS BUSINESS. read more

I operate a Commercial Drone service here in WA State. Unfortunately one of my drones was recently damaged during a aerial survey project. I looked at a few drone repair facilities on the East & West Coast. Several other affiliate drone companies had recommended DDS DJI Drone Service on the East Coast, however due to proximity I elected to go with Seattle Drone Repair. After reviewing the website and reviewing many positive Google Reviews they seemed like a professional well run organization. Prior to fully committing I decided to phone them to confirm they were able to make the necessary repairs. To be honest I was put off by my initial conversation with the manager who came across as a cocky "know it all" individual, however ignored this red flag. 1st Mistake! I went onto their website and filled out all the necessary paperwork in order to open a Repair Ticket. After taping my business card to both the drone and again on the case, the drone was packed into the original Styrofoam case, which was then packaged again into the original cardboard box to ensure the Styrofoam case was not damaged, in addition to minimize anyone realizing there was an expensive drone inside. Shipping via USPS was carried out precisely as their website instructed. Based on the companies website I was anticipating a call once they had received and assessed the damage and come up with a cost to repair. A little over a week had passed without hearing from anyone so I rang them up myself. They confirmed they had received the drone & the camera had been sent off to ta 3rd party company for evaluation. I was told I could expect to hear back from them within a few days. When another week had passed and I had not heard anything from them, I called up again. They then informed me that he had actually received the camera back from the 3rd party repair company & all camera repairs had been made. WHAT, repairs made without me approving cost???? Red Flag #2. I asked what happened to me receiving a call with the repair cost before proceeding & was informed this was too much back-and-forth effort for them and they elected to just approve the repair without my involvement. I asked for the cost of the repair and informed was several hundred dollars. This obviously was not part of my understanding of how their process worked, however what was done was done, there was little I could do at that point. I then asked for them to call me with the remaining repair cost "before" it was carried out. A few days later I receive and email stating all repairs were complete and my bill was well over $500. WHAT, Even though I was told I would receive a call, I never received one to discuss the cost of repair, and to be honest may have not even elected to repair at that cost? I reluctantly paid the bill. A few days later I arrived at my office and the drone was sitting outside on the doorstep in the Styrofoam case without the cardboard box I had sent it in. They had not even sent it with a signature required to ensure we physically had it in our possession. We've experienced numerous items stolen off our doorstep in the past months and was lucky this too had not been stolen by porch pirates. I am very disappointed in this companies' inability to follow through and lack of professionalism I experienced from the very first call. I'll admit their website is professionally laid out, however they failed for follow through with a single commitment stated on the site. Don't be fooled by the glossy cover folks!!! In retrospect I wish I had sent the drone back to DDS DJI DRONE REPAIR (https://ddsdronerepair.com) as I've heard nothing but numerous positive things about this company. And they have FREE shipping both directions, which Seattle Drone Repair does NOT. Under no circumstances would I recommend Seattle Drone Repair to anyone going forward, nor will I ever use their services again. To say I'm TERRIBLE DISAPPOINTED is an understatement. read more

The only place to go for drone repair in Seattle! I JUST joined the drone community in Seattle. One of my maiden voyages was damaging enough to rip off the camera and leave my drone useless. But...Seattle Drone Repair was able to confidently reassure that the drone was repairable and totally understandable. I'm forever grateful to Seattle Drone Repair. Their service is fast and smart. They advise potential issues, probable outcomes and anything else you want to know. Fly often - Love your drone doctor! read more

Kale offers superb service! Top-notch professionalism with excellent follow through. I will recommend Seattle Drone Repair to anyone on the West Coast looking for affordable repairs on their drones ! read more

I just wanted to give a shout out to Seattle Drone Repair. I crashed my beloved DJI P4P and Adrian at SDR was professional and communicative thought the process of the repair. The quote was accurate and fair. They had it fixed in less than a week. It was nice to have a local company to do the work. Thanks again, Matt read more

My DJI Mavic Air 2 took a propeller nose dive into the fine sand at Long Beach, WA. Seattle Drone Repair fixed it up in no time. Good communication and professional. Highly recommended. read more

I was able to schedule a repair appointment very easily on their website. Repair was done quickly and I was able to pick up m repaired drone in a couple of days. Price was very reasonable. Very satisfied with service and quality of the repair. Highly recommend them. read more

I did something I never thought I would do, I crashed my Mavic Air into a tree. I immediately contacted Seattle Drone Repair. Kale was very responsive, professional, and knowledgeable. He had my drone repaired in a couple days. After I brought it back home, it still needed some calibration, which I wasn't able to do (computer issues?). I took it back to Kale and he did it in about 60 seconds. Highly recommended. read more

Kale was great! His vast knowledge of drone repair along with fair and honest pricing made working with a very pleasurable experience for me. If you're in need of servicing on your drone, go see Kale. I highly recommend this place. read more

My drone was repaired quickly, professionally, and at a decent rate. Highly recommend!!

Great service for quick drone rental. Rented a remote for a great price, if I ever need repair I will be back. read more

Seattle Drone Repair is amazing! Had repairs done to a DJI Spark. I know, I know, why repair a Spark? Regardless, Kale at Seattle Drone Repair did an amazing job. The best thing about the whole thing...... How well he communicated with me during the repair. The parts took a little longer than expected however, Kale was extremely professional and very easy to work with. No funny business. Straight and professional. No hidden costs or hidden fees. Honest and very respectable. What he quoted is what he charged. No more, no less. I would highly recommend Seattle Drone Repair for any drone that need to be fixed or repaired. I will send my drone back to Kale if any of my drones need any repair in the future. I hope this review settles any questions if Seattle Drone Repair is right for you. I trust them hands-down. You won't be disappointed. read more

Kale did an outstanding job fixing my Mavic! My drone was stepped on, so it needed new arms. After communicating with Kale about what was wrong with my drone, he sent me a quote to fix the drone. Once I dropped it off, it was repaired and shipped to me. It works good as new, and I'm confident to fly that thing again. read more

I sent my 2 drones down from Alaska, they repaired them quickly and for a fair price, and shipped them back up. Very happy for the service. I had bought the second drone to replace a broken one a couple of years ago because I expected the repair process to be too cumbersome and expensive without even mentioning the price to ship. Now, after having wrecked the second one, I have both up and flying. They made the process easy. Highly recommended! read more

My Mavic Pro was messed up. My gimbal would not calibrate or center back to home. It took a lot of effort to determine the the guilty culprit. It ended up it was a bad gimbal control board. It took a deep understanding of drones and ingenuity to figure it out. They were very professional and reasonably priced. I would recommend theses folks to anyone. read more

Super helpful! Kale stayed late to help me with a software issue with my phantom 3. It ended up being a super easy fix, he barely charged me anything. I was super thankful. Super nice clean and professional space. Would definitely recommend him to others! read more

Great service, knowledgeable and extremely fast. Crashed my Mavic pro and broke the rear arm. I ordered the part and Kale replaced the rear arm for my drone within 2 hours. Extremely satisfied with the service provided and will go back again for all my drone repair needs in the future. read more

These guys are great! I crashed my drone last week and it wouldn't take off. I found these guys and dropped it off with them the next day and withing 24 hours they had it fixed and back in my possession. Their responses were quick, their explanation of what needed to be done was thorough, cost was lower than I expected, and the quality of work is phenomenal. I was up and flying again just days after my crash. I would give them more than 5 stars if I could! read more

Seattle Drone Repair repaired my DJI Phantom 4 Pro gimball when I damaged it. The repair took about a week and was reasonably priced. Communication was easy, as was dropoff and pickup. Recommended. read more

My daughters flew their done into a walk and were perplexed as to why it no longer functioned correctly. The camera stopped working. Seattle drone repair took it in, repaired in a timely fashion and at reasonable rate. It's working like new again and I've taken ownership of it for a bit. read more

Kale made my experience fast and super easy. I had broke the leg off my mavic pro. Gave them a call to schedule a drop off. Dropped it off within an hour, and picked up the next day. He even took the time to educate me on the drone and answered any questions I had. Very knowledgeable. Great customer service. Fast repair. Good prices. Thank you Kale! read more

Absolutely excellent service! Was blown away by the response time and overall quality of work. Could not recommend the company enough! Thanks for your dedicated work read more

I recently took my Drone to Kale and I have to say .. above and beyond this technician goes .. Not only did he make same day service for me but had it repaired within and hour .,. the price was awesome less than what I expected .. but his service and attention to detail .. was awesome! I am a first time drone user and was not sure what to expect .. and not opnly did he fix the drone fast but he went over a few details.. A Big THANK YOU for your service read more

Fast with great service. Just doesn't get any better. Highly recommended

Kale is the guy you want to work with. Quick and easy--he fixed my mavic in less than a day and it runs great. Less than half the price of the shop I've used previously in the Bay Area. Would highly recommend. read more

I called Seattle Drone Repair because I liked seeing the good ratings. When I called Kale, and left a message he returned my call quickly and after I told him about the crash and what was going on with the gimbal, he told me a couple things it may be, and gave me and estimate I asked if I could come in the next day he said no problem.. when I got there we talked again, He inspected it and said he would open it up and call me in a few hours, He did as he said and called me to tell me about a crack in a bracket on one of the arms, I told him to Please fix it he said it would be ready the next day. When I went to pic it up it functions perfectly. The cost was reasonable and the time without my Drone was awesome, If anyone has ever sent your Drone back to DJI's repair facility you understand how long it takes to get your Drone back. I have to say Kale is a nice guy and was spot on with everything, Thank you Kale! I won't hesitate to use your services again. R. K. read more

Crashed my drone upside down and thought I'd damaged a motor. Was convinced I was in for a big repair and prepared to spend considerable money to fix it. Kale went through a process to figure things out and in the end fixed it with a inexpensive solution. Good experience. read more

Needed repairs on my Mavic Pro. Couldn't be happier with cost, timeliness, and quality. Highly recommend.