I brought three pairs of pants to Laurel Tailors & Dry Cleaners on May 22 to be hemmed and…read moreexplained that I needed them completed as soon as possible. I was given a pickup date eight days later. Unfortunately, on the very day they were supposed to be ready, I received a call informing me that the alterations had not been completed. I immediately went to the store to pick up my pants and asked if they could recommend another tailor who might be able to help that day. Instead of receiving an apology or any effort to resolve the situation, I was met with a rude and dismissive attitude from the owner. I understand that delays can happen, but poor communication and unprofessional customer service are much harder to overlook. After waiting over a week only to find out my order wasn't completed as promised, I was extremely disappointed. Based on this experience, I will not be returning and would not recommend this business to others.

Perfect treatment Lisa and Allen are pros !! Wonderful in all ways from cleaning tailoring and Al…read moreelse related !!! Lowell

I have been using this laundry for over a year. They pick up and deliver, usually the same day. I…read moresend my sheets to them and they come back smelling nice and folded nicely. The young gent that picks up and delivers is a lovely young gent.

We are visiting Long Beach and needed a laundry service. How fortunate we were to have found D& S…read moreLaundromat. The owners were responsive, friendly, scheduling a pick up and delivery went smoothly. Our clothes were laundered just as requested. Thank you Sheryl

Terrible businessman. Lost an item of my clothing and said that I owed HIM money. Plenty of other…read morecleaners in the area to go to instead.

What a way to run a business, losing clothing for over a month and then holding it hostage once…read moreit's finally found.

Everyone at Beach Laundromat is really friendly and attentive. I've never had a single issue with…read morethem and they always have my clothes ready on time. I'd highly recommend using them, they're prices are great as well

I use this laundromat's drop-off and pick-up service, and I couldn't be happier! From start to…read morefinish, the process was smooth and convenient. My clothes are picked up & dropped back off to my home. It's always quick, and the staff are friendly and professional. Everything was neatly folded, fresh, and smelled amazing. I wouldn't trust anyone else doing my laundry. If you're busy or just want to take one thing off your plate, I highly recommend their drop-off and pick-up service. It's reliable, affordable, and makes laundry day stress-free!

There delivery service is very poor. Does not read simple delivery instructions. Most of the time…read morethey use Uber on weekends....other that that , ok needs improvement

Another local cleaner closed so I tried here. Nice people,…read moregood job done, plenty of parking ( in the stop and shop mall). No problems. What else do you want?

Amazing , unreal , the best and only place to go , amazing prices , does a perfect job fast as all…read morehell

NEW OWNER, WATCH OUT!…read more I called and got Elio. Seemed nice, and the reviews here were good (Now I see most are old), so I had him pick up. He said "the driver, Mike" will call to arrange pick up. He called a few minutes later, I told him to knock/ring and I'll get him the bags. I brought two of the three bags out and popped back inside to grab a third. When I came back, the bags were gone. No knock/ring or "hey, can I take these?" Nothing, just gone. Then 2 minutes later I get a text from some other named laundry company, telling me I have to Venmo or Zelle him $48. WHAT???? He hadn't even had time to weigh the bags. I had spoken on the phone to TWO men. They said nothing of any of this. They were changing the terms of the agreement. I called Elio on the store phone line, or so I thought. He then told me he sold the company to Mike the driver, and deal with him. He said that he is just doing the laundry work for Mike, but it's Mike's company now. Then he told me he isn't in the store, or even in the state. I tell him I don't like deal being changed, and I don't have their payment methods, and to just bring the bags back. He told me I will have to PAY THEIR MINIMUM, $25 to get my clothing back!!!!! When I objected, he started mouthing off to me. I hung up and called the local Police, who sent a car over. They took care of it. The infractions were clear: - They took the bags without notice (not even all the bags I had) - They changed the agreement after the fact. - They tried to create an illegal bailment with my property. You can't make this stuff up!

My husband and I have been using Atlantic Ave Laundry Service for five years, and have been…read moreextremely happy with their service. They do an excellent job with the clothes, and always pick up and drop off in a timely manner. We have recently started using their dry cleaning service as well, and have been very happy with the care they've shown our garments. Highly recommend!

they have always done a wonderful job however in the past 3 weeks or so the clothes are not folded…read moreproperly coming back very wrinkled, and they are grouping together underpants all together rather than folding them individually very disappointed

Wash and fold service put my mattress topper into a bag wet, causing it to mildew. As it is now…read moreruined, I asked for credit and was advised that the manager would call me. No one called but I was texted that it's been rewashed, and I can pick it up. I will not be returning.

I have been using this place for 3 years now and once for laundry mostly dry cleaning. I brought…read morewet laundry because all the dryers were broken in my complex. They washed everything all over and charged full price. I brought in a linen blouse and I think they ripped it and it took 2 more times for it to be repaired. Then I brought a pleated shirt and at first they did a nice job but then they pressed out all my pleats and they hid it in the group of garments. I brought it back and they said they would fix it and they didn't. I asked not to be charged and they took it off the bill. Now to try to get it repaired. I was quoted $10-15 per pleat from a luxury dry cleaner. Guess what I will never go back. Three mistakes and they are sneaky.

Really frustrated with this place. We have only used it a few times and this past time we dropped…read moreoff 12 pieces and got back 12 pieces. When we got home and opened up all the bags, we found that instead of a $300 pair of suit pants, we had a fitted sheet that did not belong to us. I brought the sheet back and the guy said "no one complained about missing this" and he refused to even take down a description of the pants I was missing. Horrible service. Do not recommend.

Always do my laundry here no issues. Store is clean & a lot of washers & dryers available to use.read more

Its incredibly disappointing that I have to write this review. I've been bringing my laundry here…read morefor about a year and a half now, but no longer will i use this company. Recently I dropped off 2 bags worth of clothes to be washed, after receiving them i noticed that the bags were lighter then usual. After noticing that some of my clothes were missing, I called and spoke a women letting her know that my clothes weren't in the bag, she notified me and told me that my clothes were mixed into another persons bag and that there was no way of getting them back. I asked if there ways some way to be compensated for this issue, she told me to bring a receipt for the clothes to work out an amount. I gave here a receipt, and she argued with me on the price, i explained that is what i lost. After seeing this she said that she cant honor the full amount of the receipt saying that they are "used clothes" and not "new ones". We agreed on a price, and i figured that it was settled. The amount i was credited was to be applied to the next round of clothes i would bring in. I dropped off my bags last night and picked them up this morning, when i said that ill used the credit to pay for this round of laundry, she told me that she was no longer going to honor the price and that i would have to pay for this load. I paid, took my bags of clothes and left. Sad to say that i will not be returning to this place, and will no longer be giving them my business. You figured after a year and a half of using their services, there would be better customer service...