I needed an oil change, spark plugs, an air filter and some other basic maintenance for my Mercedes…read moreBenz. The staff here at Franks were so kind and thorough. Roy was the one who manly supported me through this process. He was patient and made the process smoother by answering all my questions. They also buffed out two areas of my car which had minor damage for free.

I just got the car back and really haven't gone anywhere so hard to say if the mysterious issue is…read moretotally resolved but... Just moved here and our 2013 meticulously maintained Panamera was exhibiting bizarre electrical behavior. Alarm going on and off. Dashboard going haywire. Called them on Monday morning and was able to come straight in. By the afternoon had analyzed and recommended new battery (it's about 6 years old) because analysis revealed low voltage issues and they said that the weird stuff is commonly attributable to low voltage. At the same time recommended a few scheduled maintenance issues based on carfax maintenance history. Agreed to take care of those few things as well. Had car back Tiedsy afternoon at 5. Dealer would've taken me 3 weeks to get in and they'd have kept the car a week and charged me triple. Frank's was great. Super friendly and shuttled me home and picked me up to retrieve the car too. Very happy to bar found these guys on yelp and they had nothing but great reviews. I believe that lived up to the reviews.

The best dealership ever Jimmy is super awesome and cool, helped me get a great deal on a car!read more

My daughter recental bought a used Tesla from Paradise. Buying a car can be stressful, but John and…read moreMatt completely flips that experience on its head. From the moment you walk in, you're treated with honesty, respect, and zero pressure,something that's incredibly rare in the car world. Its was my daughters first time buying a car and they new it and helped her with every step. They seem to be very knowledgeable, transparent, and genuinely care about putting you in the right vehicle, not just making a sale. Every question was answered clearly, pricing was straightforward, and the entire process felt smooth and professional from start to finish. The inventory is clean, well-maintained, and thoughtfully curated, and it's obvious they stand behind what they sell. You walk away feeling confident, not second-guessing anything, which says a lot. If you're looking for a trustworthy, locally owned dealership with decades of experience and a reputation built on integrity, Paradise Automotive is hands down the place to go. This is how buying a car should feel.

This Dealership is horrible, I purchased a vehicle back in August of last year and explained to…read morethe salesman that I lived out of state but I work here in California. I told him I would be registering the vehicle in my home state, he gave me a form and assured me that it would be all i needed to do was take it to the local DMV in my home state and obtain the registration and title. That was not the case, after several phone calls and a return visit I finally got the registration on January 16. Both of the salesman there are LIARS very shady Dealership. STAY AWAY!!!

I have bought multiple vehicles from Ocean Auto. They have the most affordable prices you can find…read more Always a quick and easy transaction. If you're looking for a used car, I highly recommend.

If you're looking for a car-buying experience that feels respectful, calm, and genuinely…read morecustomer‑focused, go see Aoude Safwat. He was phenomenal. Reserved, soft‑spoken, and incredibly professional -- the kind of salesperson who listens instead of pushing. He understood exactly what I wanted and never tried to steer me in another direction. Even though I now realize the Touring model might have been the better choice, I have absolutely no regrets because working with Aoude was worth everything. I'll be returning to him when it's time to buy my kids' cars. The dealership itself has such a warm atmosphere. They even have a little dining bar in the back for customers who are waiting. Diane, who runs it, makes the best sandwiches. Nothing fancy -- just made with love. She is truly one of the kindest people we've met, and she made the long process feel so much more comfortable. I live two minutes away from another service center, but I'll be driving 20 minutes to this dealership from now on because their customer service is unmatched. The only part of the experience that could be improved was with the finance manager, Edgar. He was polite, but a bit pushy about add‑on services and asked me three times what color I chose. Listening is important, and I hope he improves in that area because the rest of the team sets such a high standard. Overall, I highly recommend this dealership -- especially Aoude Safwat. He made the entire experience smooth, respectful, and stress‑free.

I think you have amazing mechanics. They know how to…read morediagnose and fix the problem . Hats off to the hard workers ..

Wow! They got me good…read more I got 2 good cars here from the previous owners. The new owners will lie to your face, smile and laugh. I got sold a real POS .. Engine missing bolts.. engine seized and needs to be replaced after 4 months of owning it? Do not go here. All these cars suck. The owners have a dog that tries to attack you any chance it gets.. Just total Liars and scam artists and rip offs. 10x worse than ocean auto

We were looking for a used Honda Odyssey, and check several, before going to this dealership I read…read morethe reviews ratings, and decide better go, just like I have read, honest, no pressure and they'll work with you to make sure you're getting a good deal. Thanks Alan and the guy on financing( sorry can't remember his name), you sure treat us well. Looking forward to continuing doing business with you, definitely will recommend, and come back. The Odyssey is very clean outside and inside.

Price was negotiated over the phone since I was coming from 1.5 hours distance at $12,501. The out…read morethe door value was quoted to include all fees taxes and registration at $14k. The tags were to expire the following month and registration fees were due. Once we arrived, we demanded title since our bank required us to bring title to receive funding. On the contract it said $14K however Mr. Dave changed the selling price to $12,701. We paid him cash $14k, signed the contract and realized that we have to pay for registration and transfer fee at the DMV after asking Dave "We just take this paper work to DMV and will walk away with new DMV registration without paying anything right?" The answer was "No". I was upset and demanded that he gave back from the cash $14k that we gave him. He refused and said that you are buying a good deal... Over the phone he said that the tires have 60% thread but in reality they had almost 20%. I demanded the $15 dollar transfer fee which was paid to him already and he just handed me a $20 and bill as if he's doing a favor to charity. I am very upset from this transaction and will not buy a car from him.

I had the pleasure of dealing with Dave. We did haggle quite a bit, but in the end I got the deal…read moreI wanted. I believe that Dave is an honest family man who goes to extremes to earn your business and backs up his promises. I bought a used Buick Lesabre from him and I'm thoroughly satisfied with the Buick. I would recommend him to anyone looking for a clean, low mileage used car.

Twee was amazing she happened to answer my call around 10am and I left the dealership around 5pm…read morewith a new mustang. She made the process super easy and got me an amazing deal. She was so sweet, and I would recommend her to anyone!!

I've worked with Matt at my Ford dealership, and I can't recommend him enough. He's always…read moreincredibly helpful, straightforward, efficient, and trustworthy. Every time I bring my car in, I know it's in good hands. The team provides truly impeccable, white-glove service and takes care of every detail. Matt always keeps me informed without any runaround, and I never feel pressured or upsold on things I don't need. I wouldn't take my car anywhere else. If you're looking for a dealership that treats you with respect and goes the extra mile, this is the place. Ask for Matt -- you'll be glad you did!

Sold my car to these guys, and they made the process fast and easy! And they gave me more $$$$$! I…read moregot a quote from CarMax that seemed a bit low, the same from a local Toyota dealer, so I wanted to try my luck with a third option, and it didn't disappoint. They are currently helping us find a specific minivan we have been looking for for some time now. Would recommend this business to anyone in the local and not-so-local area if you want to work with a fast and reliable team!

The best experience ever, I highly recommend this Family dealership , we bought 2 cars from them…read moreand sold one of our cars to them and Jen, Riley and Ed have always been great, never pushed and always nice,

I can't say enough good things about Gus at Toyota. His customer service is truly impeccable. I…read moreemailed him on a Saturday while walking around Disneyland with my kids, and within 10 minutes he personally called me back. I dropped my car off Sunday night, and by Monday afternoon it was fixed and I was back on the road. It's rare to find advisors who are that responsive, efficient, and genuinely helpful. I'm so grateful for his professionalism and care. He made a potentially stressful situation easy and smooth. Advisors like Gus are the reason people stay loyal to a dealership.

This has to be one of the most extraordinary experiences I've had with a company in a long, long…read moretime. I ordered floor mats for my car, but they were too light for my liking and I called to return them, fully expecting an argument (as is frequent, these days), but Rick heard me out, and politely responded that he understood and would send a return label immediately. I was pleasantly surprised. I sent the mats back, but, didn't see the funds returned and called the co. Someone, equally polite, answered, listened to me patiently, told me that he'd give me the number for the store, as this was his personal number: he was the CFO! I was bowled over that he answered, and took the time to listen and help me with the information; including the manager's name, who he said would be willing to help me, as well. Well, I didn't need to speak to her, because, once again, I reached Rick and he got to researching the issue, right away, and resolved my problem. How could I NOT write a review about this amazing experience, these wonderful people and sterling service?! I felt as if I was taken decades back to another era! Thank you, Rick, Steve!!