Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

From my visits here, I don't feel it's like a chain business, it feels more like a small town,…read morelocal business. They're so helpful and nice here. Quite a few people came in during my daughter's check up and the guy at the front desk (wish I knew his name) was just smiling and helping everyone. The doctor that helped us, Dr. Drnek, was very sweet. It's just nice to have good service and excellent customer service to go along. It's a small little store, by the way. They have great name brands like Coach and Tori Birch, but just not a lot to choose from. But I'll be back!

Maritza was very helpful in helping me replace my prescription sunglasses! She gave me good advice…read morein choosing the tint and frames, and was very accommodating when I explained that I am sensitive to polarized lenses. My husband has always gone there for his prescription work glasses and has always been very happy with quality and customer service. Maritza worked with our insurance and coupons to make our purchases affordable. They have a large selection of frames. While waiting, it was reassuring to hear the friendly and professional interactions with other customers. Very highly recommended.

Got back to me extremely quickly. Broken glasses. Gave me a quote. Went the next day. No frills…read morejust fixed the glasses. Quote was accurate. He fixed them so quickly. Never going anywhere else for eyeglass repair in chicago. He was also very nice.

They don't fix all glasses. They don't recommend any one else either. Instead go to Ricks Eye glass…read moreout of Elgin. Rick's Welding & Eyeglass Repair Professional, fast glasses repairer using welding techniques to fix broken frames and other damage, often while you wait. Address: 1408 Raymond St, South Elgin, IL 60177 Phone: (847) 742-4745 Or you can mail them to him.

Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

2 years ago I called to make an appointment. They took all my information including insurance and…read more said they would get back to me. I am still waiting. Just to see if anything had changed, I called 3 weeks ago and again tried to make an appointment. They gave me the same run around. I don't get it. How does anyone get an appointment here?

This was the best eye doc experience I've ever had. Dr.Saha, was super helpful and really polite. I…read morehave had 2 cornea surgeries and went to her for follow ups and to get refractes and she did an awesome job. Overall, staff was awesome, office was clean, and I would NOT see anyone else for an eye exam. Side note: hours of operation need to be changed on Yelp, because they are open everyday of the week I believe.

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

Great experience .read more

Very Unprofessional, not will to extend courtesy to repeat business where the client feels…read moreappreciated, not a lot of options regarding eyewear, We were 5 minutes behind schedule and would not provide our family with a eye exam for my wife, but said I can still provide one for your daughter, not good business!!!

I had my eye appointment not quite a year ago and enjoyed my visit immensely. The staff were…read morepolite, professional, and courteous. The physician was very patient and actually took the time to explain things as she worked. As a nurse, that's definitely something I appreciate in any professional. I choose to order my contact lenses elsewhere simply for price and convenience, however this afternoon I ran into a snag when my brand new contact lens ripped. My new box has not yet been delivered since I had just ordered them the other day when I opened my last new pair. The staff at Elk Grove Optical took care of me in an instant and got me going with a replacement pair they were lucky enough to have available. I'm in the process of moving to Rockford but I will happily drive the hour just to remain a customer here. I highly recommend this company!

I was recently at Elk Grove optical and the customer service is always great and friendly people…read more The reason for the stars is the new paper work on the tablet. It's like filling a job application and want to know everything. Also, it would be easier to choose glasses in the men's and women's section not all mixed. I also didn't like that I had to pay for an extended warranty and if they brake I still have to pay a percentage of it. Usually the frame has a one year warranty. Then they show you options for glare, blue light, and transition and there's a great, a good, and a okay one. I just wasn't too happy with this but I have learned and next time check different places and get quotes before choosing a place.

They have so many options for petite faces. I looked at 6 other places, but couldn't find a pair…read morethat fit my face well. I am right between kids and adults sizes. This place had about 10 pairs of petite frames in the style I liked. They are extremely knowledgeable and patient as well. The lady helping me fit the frames to my face based on the width and bridge measurement.

Fantastic doctors and staff. They really helped me and cared. I will be coming back for all my eye…read morecare needs.

Dr. Perez has some very exciting imaging equipment that spotted some early warning signs of disease…read morein my young daughter. He is incredibly thorough. The staff has been with him forever. Nicci is very knowledgeable, but also honest. If you ask her a question and she is unsure of the answer, she is humble enough to research for you instead of making stuff up as she goes. Their pricing is consistent and fair. It's not the least expensive, but you have to pay for the level of service of a Staff and Doctor with their combined skill and experience. They make you feel like family every time you come in. I wouldn't trust another doctor or optician with my family.

By far the worst experience I've ever had with a "doctor" if that's what he is called. He talked…read moreover me the whole time and barked orders like I was a dog. when I didn't react fast enough to his command. I have mild dementia and his demeanor did not help one bit. He tells me what the medication I'm taking is for and he has no idea what it's for. I almost walked out after 15 minutes and should have. but I lasted Two hours of this torture. I've been seeing doctors regularly for the last 25 years and I've never experienced this incompetence ever. Quite simply the worst experience I ever had! I don't think I'll ever go to an eye doctor again. Do yourself a huge favor and stay far far away from this practice.

Great service by Alex , very professional and polite , can't wait to come back , will recommend to…read moreall my friends

Dr Tseng detected a cataract and recommended surgeons for me to contact. Very professional and…read moreunderstanding