I cannot say enough good things about Alliance Appliance. Our LG fridge needed a new water feed…read moreline for the ice maker and water dispenser, and Drew came to diagnose the problem. He clearly knew how to fix the problem immediately, and ordered the necessary parts. A week later he was back and replaced the broken water line in about half an hour. He performed the necessary tests to make sure everything was working properly, and the total cost was very reasonable. I would not hesitate to call them for any future appliance service needs. Honesty, punctuality, quality of work, and fair prices - what more could you want?

I wish i could find a way to give more than 5 stars. Drew is not only the single best appliance…read morerepair guy I have ever come across in my 50 years on earth but he is the best any service guy I have ever used. He knows literally everything about everything. He is motivated to save you money and fix your unit not charge you or upsell you. Completely trustworthy. Patient. Knowledgeable. Cant say enough about Drew. Highly highly recommend.

They installed the new range and microwave. They were smart, fast, and meticulous. Highly recommend…read moreit.

My microwave died and I was able to get a new one delivered to my house. Drew, from Local…read moreAppliance, came yesterday to switch them out. He was great!! Very personable and knowledgeable. The price for the installation was very reasonable. The office staff was wonderful too during the scheduling process. We will definitely use them again.

Great service!!!! Walked in and told them what i wanted....purchased and walked out in 10 minutes!!read more

Buyer Beware! Check pricing before you buy. Do not assume that you will be given a fair price…read morebased on previous purchases at Mike's Maytag or based on a 25-30 year relationship. Buying local/supporting the local shop is not always in the consumer's best financial interest. We are disappointed. I will be purchasing my new washer, dryer, stove, and microwave elsewhere.

About two months ago, Kens Appliance sent Matt to my home to look at my Samsung oven that had never…read moreworked right. He was very knowledgeable and explained things well. I thought their prices were very fair. When the stove was pulled out there was evidence of mouse chewing and other activities. After Matt and I went over my options I decided to purchase a new range. I really appreciated the time and information Matt went over with me. He is a very nice person. I will deffinately recommend Kens to anyone needing appliance repair. They came highly recommended to me from another appliance repair store that does not service my stove brand. Thank you Matt.

Contacted them about two very simple appliance issues. Was told the diagnosis charge would've been…read morewell over $200, which I was told would *not* apply to the final cost if I had the work done. No thanks.

Large selection however the service was non existent. There was a gentleman working who walked by…read moreus several times within the half hour we were there without even a glance. Clearly ignoring us. It was strange. We saw a sofa we liked but opted to spend our $4000 elsewhere. If the sales staff was that bad, I don't trust them with my business.

From the owner: over 90 years in business best prices and service big box stores can't match buy local and save $,…read moreone year zero interest

Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Came to house. Took 1 hr to diagnose and play around. Finally opened freezer drain after calling…read morehead honcho and allowing 2.5 hrs to go by then charged me $200 and includes the service fee since as says it's a diagnosing fee and is NOT charged if work done. Very misleading.

We have used Henry's for 10 years and we continued to go back even after disappointing experiences…read morebecause we felt that they were family-owned and a local business, so better to support them than the big box stores. Sadly, that has changed and we can no longer support them. I don't feel they are trustworthy. Appliance service has been very disappointing at BEST. We were sold a product with a missing part and were told multiple times that the part would be supplied, but it never was and we had to continually chase them. The missing part that was never even supplied, actually damaged the brand new appliance. We were sold an appliance that never worked properly and it was admitted to us finally that it was a manufacturer's defect, but no compensation of any sort was ever even offered. So there's two appliances that we purchased at full price, that ended up being not being as functional as they were supposed to be. Most recently, we were encouraged to spend over $750 dollars on fixing an old appliance only to have it break once and for all 2 months later. We had specifically asked if it was worth spending all that money on this unit or whether we should just buy a new one and we were Definitively recommended to do the repair. Now I have had to buy a new replacement appliance at the cost of what I spent on the repair plus $100 - a mere $1665 out of my pocket that I didn't really have to flush down the proverbial toilet. Their response to learning that the repaired appliance died? 'We (conveniently) have a sale coming up next week. Nope. No more. Hello big box store. And in discussing this recent terrible experience with friends and neighbors, come to find out that they have also had very similar experiences. Literally the Same experiences - appliances purchased that were missing parts and were guaranteed that the parts would be supplied, but they never were, poor service, etc. I'm not happy to be writing this review but I feel obligated to save others the pain and suffering we've been through

Henry's gave us good advice on a dishwasher, we got a great deal, it was delivered and installed on…read moretime, and we're very happy! Leslie helped us through the process and provided excellent service.