My microwave died and I was able to get a new one delivered to my house. Drew, from Local…read moreAppliance, came yesterday to switch them out. He was great!! Very personable and knowledgeable. The price for the installation was very reasonable. The office staff was wonderful too during the scheduling process. We will definitely use them again.

On time appointment. He called my home warranty company to replace my nearly 23 year old…read morerefrigerator that was not repairable. Thank You. Will definitely call again.

it was very difficult to schedule this appointment because the AI kept making STUPID ERRORS and…read moreit's IMPOSSIBLE SPEAK TO A HUMAN!!! However, BRANDON, our repair technician, was absolutely EXCELLENT! A superb employee in a poorly designed and frustratingly unresponsive system.

The repairman was excellent and would get 5 stars. The scheduling system gets a minus 5. Constant…read morereminders of the appointment but trying to take advantage of an earlier appointment was impossible. Sears knew when the part was arriving but wouldn't let me make an appointment until it did. Offered me an earlier appointment but had no mechanism for accepting it, only for putting it on my calendar, which resulted in waiting fruitlessly for an appointment that never happened. And then of course sending a broken part. All together I was without my oven for more than a month. Would really hesitate to use Sears again.

Great service!!!! Walked in and told them what i wanted....purchased and walked out in 10 minutes!!read more

Buyer Beware! Check pricing before you buy. Do not assume that you will be given a fair price…read morebased on previous purchases at Mike's Maytag or based on a 25-30 year relationship. Buying local/supporting the local shop is not always in the consumer's best financial interest. We are disappointed. I will be purchasing my new washer, dryer, stove, and microwave elsewhere.

I contacted Igor about my dishwasher on a Sunday. He responded quickly and was able to come out on…read moreMonday. It was not a straightforward issue and the dishwasher is quite old, but he was able to repair it. He also gave us his honest opinion on when we should plan to replace it. I would definitely recommend Igor if you need an appliance fixed!

I am so pleased with the excellent repair of my washing machine. IZ Appliance repair fixed it two…read moreyears ago, it's still going strong!

Came across this company when my stove stopped working and I needed a repair person. I decided to…read moregive them a try based on their recent reviews and I couldn't be happier. He was very attentive, prompt with his communication. He came out to do the diagnostic right away and gave us the feedback. He was able to repair our stove. He was very professional, friendly, and courteous. Price for the repair was very fair. I would totally recommend if you have any appliance repair needs, reach out to him.

Great service! Easy to set up appointment. Arrived exactly on time. Was proactive in diagnostics…read moreand recommendations.

I called for a service appointment. I asked what the charge would be for them to come out .I was…read morequoted 159.00 I said OK. when the technician came out he said the problem wasn't the Machine but the drain and I should call a plumber which was fine. Time to paid the bill and he quoted me over 200.00. I told the technician that I was quoted 159.00. He said because it was a front loader it was 189.00 plus tax. I feel that I was taken advantage of because I am a women and a senior citizen. I will never call or do business with Marc's appliances again. I don't like being cheated.

My experience was classic bait and switch. Ordered a 48" range online at an excellent (but not…read moreunique) price, website claimed it was in stock and that I would need to pick it up at their West Hartford warehouse. Got a confirmation E-mail stating order would be "processed once payment was confirmed" (odd, since CC payments are generally automated these days). Next day, I got what appeared to be an automated E-mail (no name or phone number, DoNotReply sender) stating that their "policy" was that I would need to come to their store in person to confirm identity & credit card, and that the item was a special order (not in stock after all, I guess!). Since it's a 4-hour drive each way, going there twice defeats the purpose of an online order... When I called to try to clear things up, "Jack" told me the item was not in stock and that there appeared to be a pricing error (more alarm bells start up in my head). After consulting with his manager, he did call me back, to tell me that the part number is not on the Kitchenaid site, so they can't even order it, and they don't have it in stock. I just went back on their site, and they still list that exact part number listed (KFID948SJP), but at a much, much higher price, of course. When I expressed my displeasure and asked to speak to a manger, it went to voice mail. The only excuse offered was "the website is pretty automated". I get that mistakes happen, but reputable stores make some effort to make it right with the customer. A retail store is responsible for their advertised pricing.

Tom is awesome! He has helped me many times fixing my dryer. He would rather fix an old appliance…read morerather than replace it with what he calls "dumpster dryers" because when you buy a new one, the trip to the dumpster isn't far away!

The owner Tom is a hard-working, overall good-natured guy who has helped me on more than one…read moreoccasion with my "misbehaving appliances", as he calls them. He fixes all sorts of things, everything from dishwashers to ovens, refrigerators to dryers. He's even built custom industrial-sized walk-in cooler. I've heard of him from several people and he's very trustworthy. His previous jobs consisted of restaurants, rebuilding carnival rides and ice cream machines, and even fixing something of the governors. And it's very, very affordable. So much cheaper than buying a whole new stove or freezer! I very highly recommend!

The service technician was very personable and proffessionable. I would highly recommend this…read morebusiness.

A & A Appliance Service provided top notch customer service! He patiently discussed the pros and…read morecons on replacing vs. repairing an old dishwasher that stopped draining after verifying that all "simple" fixes were eliminated as solutions. His guidance and advice were very helpful and so very appreciated!

Very quick turnaround, punctual, and knowledgeable staff. I rolled the dice on repairing my…read moremicrowave and they confirmed that it would be far more expensive to make the repair than to buy a new model, so I appreciated the honesty. Recommended service...

Very responsive and timely for an appointment. Veteran owned which I like to support as a veteran…read morefamily member myself. VERY knowledgeable and walked me through everything even if the end result was to just buy a new appliance. Highly recommend!