1. Seamstress Megumi

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Edmonton, AB

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Carpet cleaning

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1 year ago

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Alberta Carpet Cleaning - It's not all about work. We like to have fun to!

Alberta Carpet Cleaning

(20 reviews)

I have to say that our first experience was not good with this company, but they have more than…read moremade up for it! We were offered a free cleaning to compensate for our past experience, and they went above and beyond to make sure that we were happy. A few key points: - There was no hassle when we tried to get our free cleaning that was offered. No questions asked - they just made the appointment and that was it. - The guy who came to our house was respectful of not only our house, but our dogs as well. He made sure that they were safely put away before opening the door. - The guy was very friendly and welcoming (even though he was in our house!) - They were quick (It took about 45 minutes to do two rooms, a landing, and about twenty stairs.) - They did an amazing job! With two dogs, our carpets can get quite dirty...and as of now it looks like we don't have eight little feet that sometimes don't cleaned before they make it to the carpet. I want to say that the fact that we were offered a free cleaning shows me a lot about the company as it stands now. When we first had the bad experience, we had phoned the company and we were pretty much told 'too bad'. Of course, that just added to our disappointment of the whole experience. In short, public relations for Alberta Carpet Cleaning has kicked it up a notch, and that tells me that they are now serious about providing amazing customer service, which is what makes a business stand out from the crowd. So, I would totally recommend them now and we WILL be using them again.

I had your company out on Saturday October 17th, only to have them come back on Thursday Oct 22nd…read morefor work that I saw they had missed on first visit. I have taken pics of the work this time, and I still think it's unacceptable. I have taken it upon myself to correct their work by hand, and with some "soap and water" 100% change. Tech had put away his hoses before asking if there were anymore concerns, and when I had a concern, had to bring hose back in. I could tell he was not impressed. When I pay good money for my carpets and furniture cleaning, I expect the best, and this is not what I was provided. Would recommend Alberta Furnace cleaning, but would definately not recommend Alberta Carpet Cleaning. It seems like Company is about "quantity, not quality" Unhappy Customer.

Premium Carpet & Upholstery Cleaning

Premium Carpet & Upholstery Cleaning

(2 reviews)

Excellent service and a job well-done!! I appreciated the professional, efficient and friendly…read moreservice received by Cory. I've used another carpet cleaning service almost two years ago, and didn't like the results, nor the over-pricing for what was done -- so I did some research this go-around, and this time I used Premium Carpet Cleaning. I would definitely use them again!

We contacted different carpet cleaners in and around Edmonton for pet urine stains that we couldn't…read moreget rid of - mainly the odor. Premium Carpet had the most appealing in price but we also wanted to make sure it was done right. They came into our house at no charge for an in home quote and explained the process and cleaners they would be using. Unlike other carpet cleaning companies who told us their prices but seemed unsure of themselves when it came to pet stain and odors. They came in within the next few days and cleaned out the room along with the hallway and part of another spare bedroom that we also needed done. The cost was reasonable and it was done very well. A few days later (as expected) the smell was significantly less but there was a tad bit still there. I texted Cory and Kate and with no questions asked they came in the next day to do one final treatment at no cost and no hassle. It is now completely gone! We hired another carpet cleaning company in the past for the same rooms and paid significantly more and had not even close to the same results! I will be using them again and would recommend them to anyone. Very personable and friendly.

Seamstress Megumi - sewingalterations - Updated October 2026

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