Over the year we've lived in our new CLT house, we obtained 4 quotes to address drainage issues,…read moredescribed by the previous owner as a "little seepage with heavy rains" in the basement storage area, which turned out to be a "lot of seepage with moderate rains". Most of them suggested solutions that seemed to be wasted money, everything from blasting through the basement floor to create new drains, to replacing vapor barriers and sealing up the basement and crawl space, etc. Nick at Drain Designs Charlotte suggested instead a set of new drains to take downspout and runoff water away from the house to a back culvert. Made sense. Job completed a couple of weeks ago. After, we had a few light rains so the ground had some moisture a then a 2" steady rain - instead of water seeping in from all sides of the basement, there was a small trickle at one side. Then next day, around the corner with the trickel, I banked dirt against the house to slope away from the house towards the new drains Nick's team had installed. Next day we had a solid 1" of rain - a few drops entered at that corner. It's not perfect, but for an 85-year-old house, we're pretty darn pleased. We recommend Nick and Drain Designs.

From the owner: Drainage and waterproofing read more

From the initial meeting to the completion of the work, the overall experience with Jorge & his…read moreteamwas nothing less than positive, professional & satisfactory. Jorge showed up as committed, accessed our crawspace water issues, provided a timely quote and began & completed the work as scheduled. This is a family owned business, an honest and kind business and we would both use them again and confidently refer them to others. Margaret Belken, Charlotte

From the owner: Wet Basement or Crawl Space? Call today 704-309-2565 for a free inspection. We specialize in…read moreWaterproofing and Humidity control. Basement and crawl space. Existing homes and new construction. Other services: interior french drains, sealed or Encapsulated crawl space, Dehumidifier and sump pump installations. Flat concrete work and basic grading.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

Carlos Juez, a Certified Field Inspector with Moisture Loc came to my home to inspect for crawl…read morespace encapsulation. He was very thorough and spent much time in crawl space taking measurements and checking what will work best. When he was back at his truck, he put everything on paper with a drawing of the shape of house showing placement of dehumidifier. In a short time, he was able to give me a quote and said he would email me an official quote the next day. The quote was the best quote that I received from the three good local companies. I give Carlos Juez a 5 star plus because of his dedication to his customers and his willingness to crawl around in some dark, dirty and cramp crawlspaces.

We did a lot of research before we hired someone to fix our foundation and crawlspace. Moisture Loc…read morewas A+ from start (Walt the salesman) to Roman (crawlspace) to finish, Jerry (foundation) and their crews. They were all very knowledgeable, professional and seemed to truly care about doing a great job and protecting all our property. We are extremely happy that we hired Moisture Loc to improve our home. We have already recommended them to a friend who hired them and is also very pleased.

A Warning to All Homeowners - Unprofessional and Unpaid…read more I am writing this review with extreme disappointment and frustration, both as a warning to other homeowners and in the hope that this company will finally address this issue. We hired clear flow to complete a significant interior drainage system and waterproofing job in our basement. The project manager, was initially friendly and the quote was competitive. However We submitted our invoice promptly. Weeks went by with no payment. After multiple emails and phone calls with vague promises of "the check is in the mail" or "accounting is processing it," we have received nothing. This is not just a simple delay, it is a complete refusal to fulfill their financial obligation for services they authorized and that we successfully completed. Hope this finds whoever is looking for services from this company

William and his team did an amazing job. They have competed several jobs for me. A water line…read moreleaks, water heater, removed bad insulation and put new insulation in. He even came out on an emergency call in the middle of the night when a water pipe burst in the crawl space at one of my rentals. Communication, invoicing and work was completed professionally and in a timely manner.

Oscar Bryant Paulino…read more Are amazing at making the job their personal responsibility, very timely, professional and offered advice after the project. Great team.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.