I wrongly assumed a company with Crawlspace in their name could repair structural issues (water…read moredamage to structural beams ). I was wrong, I described the issue and they came out to do the structural work. My floor was sloping as I told them before, during work and after the work. They said they had done all they could do. I had to hire a structural engineer to inspect their work. They came back and made a change to the work they did do. However, the structural engineer discovered the real issue with the slope was something else. In summary, this company should not be doing structural work and I would not hire them to do structural work. I don't believe their error was out of ignorance of their expertise but a desire to make a buck regardless Additionally the communication was amateurish. One hand didn't know what the other was doing. They scheduled some work but didn't inform me they they'd scheduled it. one guy would tell me something and the other man hadn't been kept informed.

Crawlspace medic was able to inspect a foundation issue on short notice. Professional and thorough.read more

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Brandon and his team at Foundation Repair fixed a large stone pillar at our home that was sinking…read moreinto the ground and particularly complex due to the electronic gate attached to the pillar. Two prior vendors we tried had been unable to help us. Not only did the FRS team complete the job in one day, they were great to deal with, and highly professional throughout my interaction with them. Brandon even personally came back out to the house the following day to address a problem with the gate that could have possibly come from the work. It turned out the issue had nothing to do with FRS work, but Brandon spent an extra hour of his time helping me fix the gate anyhow. Highly recommend this company for anyone in need of Foundation repairs.

From the owner: Foundation Repair Contractors Serving North Carolina & South Carolina, including areas in GA, TN…read moreand VA.

Great job by Cameron, Jeremy, Yusef and Daniel. Best crew ever! The constant communication, careful…read moreattention to detail, and the quality of their work is unmatched! If you are considering an encapsulation... DO IT! And ask for this team, you will thank us later.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

had a drain get sliced on the side of my house. Corey came right away and fixed it. He and his…read morecompany are top notch and super nice too. Kevin (fort mill)

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

Sandoval Structural Solutions is an amazing company that quoted us a very reasonable price for…read moreupdating our crawlspace with a vapor barrier and new insulation. While working they found that we had a water leak and helped us take care of that too before it did too much damage. They completed the job on time and cleaned everything up and hauled off all of the debris and garbage. I highly recommend them.

From the owner: We are a small family business serving Charlotte and nearby areas. We have 10+ years of experience…read moreand 3 years in business. We strive to provide structural solutions that meet our customers budgets and needs.

In May 2023 we hired Dry Otter to encapsulate our crawl space, install a French drain, sump pump…read moreand a dehumidification system as we almost always had standing water under the house. We were very, very impressed with both the quality of work that Cory, Noah and Desmond provided but also with the customer service that was provided immediately after when we experienced an issue. The morning after they finished the work we awoke to no hot water and no air conditioning. We checked everything we knew to check on our end with no success. Then we call Dry Otter. Our thought at that point was that in doing the work under the house some wires to the other units had accidentally been pulled loose enough to cause problems but not loose enough to be noticed. They very quickly sent a team out to go back in and look. When their team couldn't find anything, they upped their game and called in an electrician. He was able to fix the issue with the hot water heater. That left the AC unit. It was still not working and it was hot outside. So, we called our HVAC guy that we have used for years. Our guy came out, found that problem quickly and fixed it. I went ahead and paid him, then called Dry Otter for reimbursement which they did very rapidly. So long story short, their customer service is great as well. Were they the cheapest of the 6 companies we got quotes from? No, they were about in the middle. But we were very impressed with them from the very beginning and were impressed all the way to the end.

Communication with Dry Otter has been my biggest problem. They completed most of the job over two…read moreweeks ago but I'm still waiting on the electrical work to be finished [this part is subed out but still on the contract with them. I have not recieved a call/text/email telling me when this will be completed. I have tried calling was told they would be back to me with a day and time. Dry Otter has also left a large air buffer in my house, you would think they may need this.

Freddie and Anthony were the best! Despite the noise level, I'm missing them now that they've…read morecompleted my job. Not sure I can understand how guys who work in a crawl space day in and day out can be so pleasant!!!!! I've told everyone I know that if they need foundation remediation, this is the company! Sue Johnson

I was extremely satisfied with the team at Falcone Crawlspace & Structural Repair. From the…read morethorough and educational quote process from Rex, followed up with Anita, Sarah, and Greg helping to coordinate with all involved, and Randal and his crew doing exceptional work repairing and replacing the required woodwork underneath. Randal and Hector came out again to do a walk through to make sure all was in satisfactory condition. This company is great and highly recommended! Thanks, David