Over the year we've lived in our new CLT house, we obtained 4 quotes to address drainage issues,…read moredescribed by the previous owner as a "little seepage with heavy rains" in the basement storage area, which turned out to be a "lot of seepage with moderate rains". Most of them suggested solutions that seemed to be wasted money, everything from blasting through the basement floor to create new drains, to replacing vapor barriers and sealing up the basement and crawl space, etc. Nick at Drain Designs Charlotte suggested instead a set of new drains to take downspout and runoff water away from the house to a back culvert. Made sense. Job completed a couple of weeks ago. After, we had a few light rains so the ground had some moisture a then a 2" steady rain - instead of water seeping in from all sides of the basement, there was a small trickle at one side. Then next day, around the corner with the trickel, I banked dirt against the house to slope away from the house towards the new drains Nick's team had installed. Next day we had a solid 1" of rain - a few drops entered at that corner. It's not perfect, but for an 85-year-old house, we're pretty darn pleased. We recommend Nick and Drain Designs.

From the owner: Drainage and waterproofing read more

This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

Carlos Juez, a Certified Field Inspector with Moisture Loc came to my home to inspect for crawl…read morespace encapsulation. He was very thorough and spent much time in crawl space taking measurements and checking what will work best. When he was back at his truck, he put everything on paper with a drawing of the shape of house showing placement of dehumidifier. In a short time, he was able to give me a quote and said he would email me an official quote the next day. The quote was the best quote that I received from the three good local companies. I give Carlos Juez a 5 star plus because of his dedication to his customers and his willingness to crawl around in some dark, dirty and cramp crawlspaces.

We did a lot of research before we hired someone to fix our foundation and crawlspace. Moisture Loc…read morewas A+ from start (Walt the salesman) to Roman (crawlspace) to finish, Jerry (foundation) and their crews. They were all very knowledgeable, professional and seemed to truly care about doing a great job and protecting all our property. We are extremely happy that we hired Moisture Loc to improve our home. We have already recommended them to a friend who hired them and is also very pleased.

A Warning to All Homeowners - Unprofessional and Unpaid…read more I am writing this review with extreme disappointment and frustration, both as a warning to other homeowners and in the hope that this company will finally address this issue. We hired clear flow to complete a significant interior drainage system and waterproofing job in our basement. The project manager, was initially friendly and the quote was competitive. However We submitted our invoice promptly. Weeks went by with no payment. After multiple emails and phone calls with vague promises of "the check is in the mail" or "accounting is processing it," we have received nothing. This is not just a simple delay, it is a complete refusal to fulfill their financial obligation for services they authorized and that we successfully completed. Hope this finds whoever is looking for services from this company

William and his team did an amazing job. They have competed several jobs for me. A water line…read moreleaks, water heater, removed bad insulation and put new insulation in. He even came out on an emergency call in the middle of the night when a water pipe burst in the crawl space at one of my rentals. Communication, invoicing and work was completed professionally and in a timely manner.

Oscar Bryant Paulino…read more Are amazing at making the job their personal responsibility, very timely, professional and offered advice after the project. Great team.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

We just completed an exterior waterproofing project with Sealtech, and they did an outstanding job…read more We couldn't be happier with Dani and his crew. Our issue involved a basement leak that required exterior waterproofing along the foundation wall, and it was one of the most challenging projects I've ever seen. Due to the location of the leak, much of the work had to be done by hand. The team carefully excavated along the side of our house and managed to protect and work around our HVAC units without requiring them to be removed and reinstalled. This was important to us because it would have added a lot of cost and we would have been without heat in the house for days. They installed a drain line at the base of the foundation, backfilled with gravel, applied a waterproof membrane and dimple board, and ran underground drain lines to the backyard that also tied into our gutter system. They were extremely careful while trenching in the backyard, finding existing cable lines, irrigation lines, and other utilities without damaging anything. When the job was complete, they thoroughly cleaned the area and made sure we were completely satisfied with the results. Communication with Dani (the owner) was excellent throughout the entire process. Unlike another company we considered, he never tried to upsell us or recommend unnecessary work. Their price was very fair and there were no surprises with the final bill. We truly appreciate their professionalism and would absolutely call them first for any future waterproofing needs. Highly recommended!

I recently received a notice that a property I have in North Carolina had a…read more sinkhole that could potentially be a safety hazard and needed immediate repair. However, I live in California and had to rely on a company in another state! This of course caused me anxiety to try and handle dealing with a company so far away. But Mr. Dani Andino of Sealtech put my mind at ease and stood by what he said. After reviewing the project and giving me an estimate, he honored the original quote even though the hole had expanded due to recent rains. He and his crew members had to put in extra materials to complete the project, but I did not have to pay any more than his original quote. They did the work in an efficient and timely manner and each and every interaction with Mr. Andino was prompt, kind, and courteous. As a senior citizen, I especially appreciate his honesty and excellent service. If you are in need of any of the services that Sealtech Waterproofing provides, I highly recommend them for your project. carolina