We have been customers of DryPro/Groundworks since 2020. This week a team (Seth G., Andrew P., and…read moreMarion B.) came and removed our old (pink) insulation and installed foam insulation on the walls of our crawlspace. They completed the job in one day, which was an incredibly hot and humid day, so I really respect that! The job was done well and everything was cleaned up, the crew was respectful and worked hard. I would recommended DryPro to anyone looking for help with their crawl space.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

EXCEPTIONAL service goes above and beyond, making Wetlock Waterproofing a STANDOUT CHOICE for any…read morewaterproofing needs. I am truly amazed by the outstanding service provided by Wetlock Waterproofing (Cory works with his son) especially in a time of urgent need. We got flooded big time! Cory, the owner of Wetlock Waterproofing, went above and beyond by promptly addressing a sump pump failure late one night. He responded to our call immediately and showed up within half hr. He undertook a substantial task of fixing the water damage in the crawl space. It was no small feat. He meticulously assessed the extent of the water damage and developed a plan to address it effectively. Damage fixed. Installation of new pumps done. Encapsulation pristine. The crawl space is now transformed into a clean, dry and functional area. "You can call me anytime even in the middle of the night" he said one day while the work was still in progress and the rain kept coming! That same night, more water started coming in our living space and I took him to his word! I called at 1am. He came with a smile. He took care of the situation till the next day as he procceded to finish a very messy task. "You can go back to bed" he said. "I'll see you in the morning!" Beyond grateful! Excellent communication throughout the process put me at ease, knowing that we were in good hands. He kept us informed of progress demonstrating dedication to his workmanship and care for people overall. Cory did not accept any payment until the job was completed to our satisfaction, showcasing the companie's integrity. His willingness to go the extra mile, even in the middle of the night, sets this company apart as a company that truly cares. Overall, I am beyond impressed with him and wholeheartedly recommend him to anyone seeking top-notch waterproofing services as well as exceptional care and kindness for the people in the home.

I wrongly assumed a company with Crawlspace in their name could repair structural issues (water…read moredamage to structural beams ). I was wrong, I described the issue and they came out to do the structural work. My floor was sloping as I told them before, during work and after the work. They said they had done all they could do. I had to hire a structural engineer to inspect their work. They came back and made a change to the work they did do. However, the structural engineer discovered the real issue with the slope was something else. In summary, this company should not be doing structural work and I would not hire them to do structural work. I don't believe their error was out of ignorance of their expertise but a desire to make a buck regardless Additionally the communication was amateurish. One hand didn't know what the other was doing. They scheduled some work but didn't inform me they they'd scheduled it. one guy would tell me something and the other man hadn't been kept informed.

Crawlspace medic was able to inspect a foundation issue on short notice. Professional and thorough.read more

Technically there is no a better company to hire if you have foundation issues. Unfortunately after…read morethey install everything the customer service is very poor. Someone that never had a pump at the basement before and don't know how to work, customer service is not willing to explain more about the issue and how I could fix on my own, instead they sent a service that cost $200 for someone just press a bottom that I could do on my own. Very disappointed and I'm sure a next house foundation problem they will not be called to support.

I can't say enough great things about Mason Robertson with Carolina Foundation Solutions. From the…read moremoment he arrived, he was professional, respectful, and thorough. I originally called because I noticed soft, spongy areas in my flooring, and I was afraid it might be a foundation issue. Mason took his time inspecting everything -- he looked at the flooring, went under my home (I have a crawlspace), and checked the situation carefully. What stood out the most was this: he was honest from the beginning. After checking everything, Mason told me clearly that he could not help me because my problem wasn't actually a foundation issue. He could have easily told me it was a foundation problem and charged me $10,000-$20,000 like I've been quoted before -- but he didn't. Instead, he told me the truth, explained what he believed the real issue was, pointed out a crack beneath one of the bedroom windows, and even told me who I should contact next. As a woman, I've learned the hard way that some people will take advantage and give outrageous estimates just because they think you won't know the difference. Mason did the complete opposite. He was honest, upfront, and trustworthy, and I appreciate that more than I can put into words. If you're looking for someone you can trust -- someone who will tell you the truth even if it means they don't get the job -- I highly recommend Mason Robertson and Carolina Foundation Solutions. Integrity like that is rare. Julie Heck

Abby came out quickly to give an estimate on widening my driveway and other improvements. She was…read moregreat at communicating and understood my special requests. Her people skills were some of the best I've ever encountered - straight forward, clear and accommodating to my needs. Scheduling was prompt and the crew did a great job of widening. They arrived at the time promised worked continuously until the project was finished in early evening. The concrete pressure rating was increased to 4,000 psi at no charge. They had to dig out and grade the area and then laid the driveway extension. Cleanup was thorough and the finished product exceeded by expectations. Abby was there most of the day to ensure my expectations were met and that I was satisfied. I highly recommend them. We are very pleased with the driveway. Will use them again if we need concrete work done!" Boyce Laney

Initially the experience was good and they promised to complete the project until I was fully…read moresatisfied, but once they had payment, they stopped answering calls. If they accidentally picked up when I called, they would lie to me about coming back to fix the problems. I gave them 4 months to fix things before writing this review. I don't usually write reviews but hoped to save someone the headache I am dealing with because of them.

Vince did not report my improperly flashed window, which is at the front of my house, next to my…read morefront door. There are very obvious, large holes in the flashing, that allows water to pour directly into my wall. Because of that, the entire wall, all the way down the foundation is completely rotted. I am now facing $20k+ in repairs. Every person I've had inspect it has noticed the issue within the first few seconds of looking at the window. Vince also did not notice the drywall cracks underneath 5 of my windows, as well as drywall cracking above my doors, indicating foundation issues. When I contacted Vince, he did not try to have a conversation with me, he immediately got his father (the owner) to speak for him. His father scheduled himself to come take a look at the issue, but when he came to my house he got argumentative. He told me that his son is excellent and no inspector can catch everything. When I mentioned that I work in Architecture and this is something that should have been obvious, he resorted to snide comments, telling me "you're just an expert then." I did not ask him to come to my house, he volunteered himself. I have no idea why he even bothered if his plan was to be rude and defensive. I don't know about you, but an inspector saying they can't catch everything (in reference to something that was on full display,) does not give me much confidence in their knowledge or expertise. I would understand if this was a hidden issue, but I think windows should be a pretty elementary topic for most skilled home inspectors.

Use extreme caution:…read more There is a limited liability clause in their contract that limits their liability to the amount you pay for your services. This means no matter how devastatingly negligent they are, you only get back the amount paid for the inspection. Below are just a few things that Vincent missed while conducting my termite and home inspection: 1. The master shower is supported by a large rock due to the floor rotting out underneath it. 2. Extensive exterior termite damage that was never probed. 3. Interior and exterior window and door facings that were patched with caulk and painted over (never probed). 4. Federal Pacific electrical panel - never noted to be extreme fire hazard and recommend replacement. 5. Large crack in foundation 6. HVAC pad unsteady with dirt washed out from underneath. 7. Conducting termite inspections under someone else's license. This is not illegal, but Vincent lacks the experience to conduct such inspections. These are just a few of the misses leading to hundreds of thousands of dollars of devastation.

BEWARE!!!!. I hired this company to repair steps on front porch. I agreed to estimate. He showed up…read moreto do the work and said he could not match the grout. I said OK. Just repair the tiles that were loose and falling off. The next day after he finished the work, it looked terrible and the tiles fell off. Did not clean up. I called Belk immediately and told him the repairs fell apart. He said he could not come back for a week. I called him back the next Monday. He said he would come back on Friday to fix his work. Guess what? No Call. No Show. Poor quality work and poor customer service are what you get if you use this company. BEWARE!

From the owner: At Belks Masonry we want to have our customers satisfied with our quality or work and the…read moreaffordability of the cost. We make sure that every job is exactly what the customer wants wether it’s custom or repair to existing work. Our mason has 15 years experience and is truly passionate about his trade and goes above and beyond to ensure his work is nothing less than he’d have at his home. Give us a call today and let us help you with your brick, block or stone needs!