This company sets the standard for professionalism…read more Their work is second-to-none, but I'm even more impressed with their business practices. The employees are friendly, knowledgeable, and hard working. They provide courtesy calls to inform you of their expected arrival or any anticipated delays. If you need crawlspace work, there isn't a better company. I'd trust Hydrohelp for every project!

Thanks to the HydroHelp911staff for their expertise. Our crawlspace is now encapsulated. Looks…read moregreat. Humidifier is working well. Thanks to Jake and Tavo for doing a great job on the installation. The whole team has been fruendly, helpful and have communicated regularly throughout the process. Most importantly, they sold me what I need and not other options that I don't need.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

I had a great experience with Tyler from Ram Jack. He was very knowledgeable, and thorough in…read moreexplaining what he found and providing a clear quote for the recommended work. I especially appreciated that he was able to come out a day earlier than originally scheduled, which was extremely helpful. I have used Ram Jack many times over the years in helping my clients.

**1 Star -- Extremely Disappointing Experience**…read more We signed a contract with Ram Jack on August 4 for foundation work on our home, with the work scheduled to begin August 17. After researching the process, we learned that an Iredell County building permit was required before the work could legally begin. Before the scheduled work date, my husband contacted our Ram Jack salesperson by email, text, and phone and specifically asked that the work be put on hold until we had a copy of the **issued permit**. We were assured that the permit would be in place before the crew arrived. The crew was sent to our home anyway. When they arrived, they showed us a screenshot with a permit number, but when we checked, the permit had **not yet been issued**. We understandably would not allow the work to begin without the required permit. The crew became upset that we would not let them proceed and eventually left. Two days later, the permit was issued. We then tried to reschedule. Instead of working with us to find a reasonable new date, we were initially pushed all the way to the end of September. Communication with our salesperson became extremely frustrating. We were repeatedly told that he would call us back within 30 minutes or the next day, but we often received no response unless we called again or contacted the Ram Jack office. The situation became even more concerning when we were finally offered a possible date in mid-September--but only if we paid **50% of the project cost upfront** because Ram Jack supposedly no longer "trusted" us. This was incredibly insulting and confusing. We have never refused to honor our contract or indicated that we would not pay for properly completed work. We were simply unwilling to allow foundation work to begin **without the required permit being issued**. In other words, we followed the law and protected our own property, yet we are now being treated as though we are an untrustworthy customer. We asked to speak with the owner, Mark Beckham, about the situation and were told that he did not want to speak with us. We subsequently contacted corporate directly to try to get this resolved, and **we have still not received a response from Mr. Beckham.** We chose Ram Jack because of its reputation and expected a professional company to handle such an important structural project with professionalism, communication, and integrity. Unfortunately, that has not been our experience. The most disappointing part is that this entire situation could have been avoided if the required permit had simply been obtained **before sending a crew to our home**, as we specifically requested. We are still willing to have the contracted work completed. We simply expect Ram Jack to take responsibility for its part in what happened and treat us fairly. Based on our experience so far, I would strongly encourage anyone considering Ram Jack to ask detailed questions about **permitting, scheduling, payment requirements, and what happens if the company is unable to perform the work on the scheduled date.**

Outstanding service, excellent value, and true professionalism. Trae from Acculift did an…read moreincredible job on my garage, rear patio/walkway, and driveway. From the moment they came out for the initial quote, everything was explained clearly and honestly--with no pressure, no upselling, and a very reasonable price for the high-quality work they delivered. The project started on schedule and was completed on time, which I really appreciated. He kept the work area clean and tidy throughout, and his communication was top-notch--I was kept informed every step of the way and all my questions were answered promptly. What really impressed me was the attention to detail. He didn't just get the job done--he made sure it was done right. It's obvious he takes pride in his work. Five stars don't seem like enough. I've got more projects in the pipeline, and Acculift will be my first and only call.

From the owner: Premier concrete lifting contractor in North Carolina. Located in Cornelius, North Carolina,…read moreACCULIFT concrete lifting and stabilization services in the Charlotte, Lake Norman, and surrounding region. If you are experiencing concrete that is uneven and sinking we can help. By filling the area underneath concrete slabs we can raise and support structure back to original condition and prevent future settling & damage. ACCULIFT concrete lifting and leveling is a cost effective, cleaner, and easier option to concrete replacement. We raise and repair uneven driveways, sidewalks, patios, stairs, porches, pool decks, garage floors and more.

Sandoval Structural Solutions is an amazing company that quoted us a very reasonable price for…read moreupdating our crawlspace with a vapor barrier and new insulation. While working they found that we had a water leak and helped us take care of that too before it did too much damage. They completed the job on time and cleaned everything up and hauled off all of the debris and garbage. I highly recommend them.

From the owner: We are a small family business serving Charlotte and nearby areas. We have 10+ years of experience…read moreand 3 years in business. We strive to provide structural solutions that meet our customers budgets and needs.

We reached out to Wolfe's construction a year ago to obtain a quote for foundation repair services…read more The quote was provided, and we had to get our finances straight in preparation for the investment. We reached out again over a month ago to request the repair, however they told us they needed to do a quote again, because too muchc time had passed. Their rep. Came and assessed the issue again three weeks ago ... and we never heard back from them. Attempted to reach out 2, 3 times, always left messages and someone called back only once, saying they would reach out to the individual that reinspected so he could close the quote and submit it to us promptly. That was 10 days ago, and still no quote. We will take our business somewhere where they at least respond to our calls.

We have been customers of DryPro/Groundworks since 2020. This week a team (Seth G., Andrew P., and…read moreMarion B.) came and removed our old (pink) insulation and installed foam insulation on the walls of our crawlspace. They completed the job in one day, which was an incredibly hot and humid day, so I really respect that! The job was done well and everything was cleaned up, the crew was respectful and worked hard. I would recommended DryPro to anyone looking for help with their crawl space.

I would not recommend using Groundworks in Belmont, North Carolina, for foundation or concrete…read morerepair services. After receiving a quote, taking pictures for 2 hours and paying our deposit, we waited 3 1/2 weeks for our scheduled concrete lifting repair. During the initial consultation, we were assured the repair would not be a problem. However, when the two technicians arrived, they spent about 15 minutes assessing the situation before leaving, stating they could not complete the job. What was even more frustrating was the lack of communication afterward. We spent the next 12 hours trying to reach someone at the local branch to discuss the issue and find a resolution for this much-needed repair. Despite repeatedly requesting a phone call, no one ever contacted us. Instead, all communication was handled through text messages. We were eventually informed that a waiver would be required, something that was never discussed during the consultation. At that point, we requested a full refund of our deposit. In all my years, I have never experienced such poor communication and customer service from a company. Based on our experience, I would encourage others to proceed with caution when considering Groundworks in Belmont, NC.

In May 2023 we hired Dry Otter to encapsulate our crawl space, install a French drain, sump pump…read moreand a dehumidification system as we almost always had standing water under the house. We were very, very impressed with both the quality of work that Cory, Noah and Desmond provided but also with the customer service that was provided immediately after when we experienced an issue. The morning after they finished the work we awoke to no hot water and no air conditioning. We checked everything we knew to check on our end with no success. Then we call Dry Otter. Our thought at that point was that in doing the work under the house some wires to the other units had accidentally been pulled loose enough to cause problems but not loose enough to be noticed. They very quickly sent a team out to go back in and look. When their team couldn't find anything, they upped their game and called in an electrician. He was able to fix the issue with the hot water heater. That left the AC unit. It was still not working and it was hot outside. So, we called our HVAC guy that we have used for years. Our guy came out, found that problem quickly and fixed it. I went ahead and paid him, then called Dry Otter for reimbursement which they did very rapidly. So long story short, their customer service is great as well. Were they the cheapest of the 6 companies we got quotes from? No, they were about in the middle. But we were very impressed with them from the very beginning and were impressed all the way to the end.

Communication with Dry Otter has been my biggest problem. They completed most of the job over two…read moreweeks ago but I'm still waiting on the electrical work to be finished [this part is subed out but still on the contract with them. I have not recieved a call/text/email telling me when this will be completed. I have tried calling was told they would be back to me with a day and time. Dry Otter has also left a large air buffer in my house, you would think they may need this.

In 2020....I had ACE Concrete to come to my residence and widen my driveway. The owner, David…read moreStallings arrived and was very abrasive, however, that didn't deter me from using him because everyone doesn't have to have a sunny disposition, however, Great Customer service doesn't hurt. He was very dismissive in his communication. Ironically, he observed a political flag next to my property and it seems that he automatically assumed that I was complicit with my neighbor's political views (and I was), his attitude got even worse. His work was average, therefore, I paid him and after payment, I noticed him washing his tools and emptying the remnants of the concrete that he had used for my job onto my grass. I requested that he not do so, he stopped advising that it would not hurt my grass. I went back inside and then through my window, I observed him leaving my residence. I went outside to see that he had finished dumping the excess of concrete into my grass. I took his word, and did not attempt to irrigate the spot that he had dumped that waste. The next morning I awoke to see that the mixture had hardened and I had to dig the concrete waste up from where Stallings had dumped, totally reseeding the grass, it took months for that spot which was bald to grow back. My opinion is that Stallings saw the melanin on my skin and observed the political sign of my neighbor let his own prejudice skew his judgment, and instead of being a professional, he committed an egregious act as destroying a part of yard by dumping concrete waste onto my grass, which was totally uncalled for because I did nothing or said anything to him to even provoke him to do what he did. Stallings is unprofessional and should not be in business and if I had the time and extra money for an attorney, I would have sued him civilly for his egregious act. Stallings if you are in business...you are in business for EVERYONE and not just a select few...the color that should matter for any entrepreneur...is the color GREEN!!! If you all ask, WHY it took me so long to report him, well, I actually lost information and JUST found his information to report him!

From the owner: ACE Concrete Solutions provides high-quality concrete services, specializing in residential and…read morecommercial projects. With years of experience in the industry, we offer a full range of services including concrete installation, repairs, foundations, driveways, sidewalks, patios, and more. Our team is committed to delivering precision, durability, and superior craftsmanship on every project, ensuring long-lasting results that exceed expectations. We work closely with our clients to understand their specific needs and provide tailored solutions, always adhering to the highest standards of safety and professionalism. Whether you’re looking to enhance your property with a new concrete feature or need expert repairs, ACE Concrete Solutions is here to build your next project!