We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

They did a great job on my back corner of my foundation, was sinking and they installed piers, 3…read moreyrs later still no issues. They stopped by for an annual service will be doing my crawlspace next.

Jose does beautiful concrete work. The repairs to our porch and vents look great; beyond what I…read moreimagined. Would definitely recommend them and use them again.

I really wanted to have a positive experience with Prestige Concrete Edging, but unfortunately,…read moretheir business practices have been incredibly disappointing and, in my opinion, deceitful. To give you an idea of the situation: imagine budgeting $16k for a project. You meet with them, they walk the site, review the plans, and enthusiastically agree to the price to "earn your business." However, two weeks after signing the contract and handing over a deposit, they suddenly claimed the project would now cost $29K. My key Issues: Bait-and-Switch Pricing: The final quote was more than double the original agreed-upon price with vague and VERY inconsistent reasoning. Vanishing Deposit: When I chose to cancel due to the massive price hike, they claimed my entire deposit had already been "used up" on excavation. Lack of Integrity: They committed to a budget just to get the signature, only to move the goalposts immediately after. We are currently pursuing legal action to address these practices. This company is simply not worth the stress or the financial risk. I met many reputable masonry and concrete companies during my bidding phase--I strongly suggest you look elsewhere, you've been warned.

This company is awesome! Todd and Brian worked tirelessly to repair and lift our badly cracked and…read moresunken concrete. The results were just what we were hoping for. The driveway cracks have been repaired, and the badly sunken and cracked carport concrete slab has been leveled, and the massive crack has been fixed. The work was completed much quicker than we had anticipated with great support from the office staff. Can't say enough good things about this company! The price was reasonable and the warranty term is very generous.

Prior to service; timely response, documented estimate, and very…read moreprofessional. Communication; specific, confirmed both parties were in agreement before starting the project, and easy to work with. Onsite staff remained focused on the project to ensure service was completed as expected and engaged with us if any issues came up. AWESOME team. Price for services completed was reasonable.

Won't respond to us anymore. Mailbox full. Texts..... no response. Quoted us $10,000. Charged…read moreus $14,000. Kept saying it was taking more concrete than he thought. Had a Crack in the concrete walkway. He fixed the Crack but SPRAY PAINTED it! See picture. He promised to come back in a year to reseal the walkways. Again. No response.

Roman Masonary has saved me thousads Dollars. I had some…read morecracked bricks on my extirior crawlspace wall. Three experts did checking and inspection ; gave quatation ranging from $ 19000.00 to 27500. RomanMasonry representative came did the inpection and reported that these cracks were resulting from loose cinder blocks. I was surprised by the such big differance in price.s the worked progressed; I was informed the cause for the loose blocks was caused by the roots from the trees near; there on charge for taking care of that. Now dec 2024 it was over 3 years and no problem. I called the back and gave them bonus good and honest work. I highly reccomand Roman's Masonry. I rate them ***** . S.D.

Not only were these men less in cost more importantly they were very attentive to detail, excellent…read morecommunication regarding every aspect of the job and EVERY DAY cleaned up after themselves. We had a beautiful Arizona Flagstone stamped concrete walkway and a yard drainage system done by them. The took out the ice damaged aggregate walkway and we are VERY pleased. As far as the other review the price I was quoted by email was the price I paid at the end after the job was finished. Thank you Edwin

The "work" I was satisfied with, the business side I am not satisfied at all. I asked Edwin for a…read morecontact (paperwork) at the very beginning to include price. He did not supply anything. He attempted to change the price that he agreed to initially at the end. I refused to pay the 200% increase. Buyer beware!!!!!!!!!!

Great Guys and Great work. I will recommend to Family and Friends. They completed a lot of work on…read moremy street. Installed a new walkway on front of my property.

From the owner: One of Richmond’s best masonry contractors. read more

All I can say is "BEWARE!" We hired Concrete Hero to restore our patio (a few shallow cracks) and…read morethe pad in front of garage. He began work May 4 and every time he came he left a bigger mess. There is concrete splatter on the brick, the painted garage, the trap door and back porch and door. It's a dark ugly gray that I have not been able to scrub off. The patio is left with trowel marks and is "painted" a dingy battleship primer type cover. You can see the concrete through it. The garage area looks worse than before. I paid a lot of money and am much worse off now. I am elderly and trusting, so when he said he was finished in early May I believed him. Big mistake. I now have to hire someone to paint over this mess (except the brick, I'm stuck with the splatter on it). I regret ever meeting this unethical, inept, incompetent, man. If only someone had told me to "BEWARE".

Todd at Concrete Hero did an excellent job of leveling my front porch before we sold our home…read more Excellent communication and super easy to deal with.

Very good job, reasonable price. Concrete finishing was very good and slope was just right.read more

From the owner: Our commitment is to leave the client satisfied with our work, Why choose Alberto's hardscaping &…read moreConcrete? I offer a quality and guaranteed service.