Terrible, sad to say. I got injured at work, went to these folks because they had been great last time I got injured at work. First visit on this injury I waited 90 minutes to be seen. Not super happy about that, but Things happen.
Dr was ok, got scheduled for a follow up. That visit was also ok, nothing to recommend it per se.
Got scheduled for a 2nd follow up. Ok. This was a workers comp claim, got denied after the 2nd follow up.
When I called about the denial hoping to get clarification from the Dr as I had been guided to do so by the workers comp rep, the consistent answer was well you have a scheduled appt with dr x, talk to them then. I was not allowed to speak with the dr, even after repeated requests to do so.
Ok. So I show up on day y, and the receptionist is surprised and somewhat shocked because I don't have an appt. they cancelled it and never let me know.
So, I finally get to speak with the dr who is not in any way being an advocate for me.
He will not agree that my injury is workplace related, even though there is no way it isn't.
The best part, I get a bill from this practice for 500$. 500$ for at best a 15 minute exam with a 10 min follow up. Billed to me, even after they have my insurance information. read more