I don't understand some of the reviews here. Yes, when you walk into the store, the staff…read moreimmediately asks if they can help you and they sometimes do go with you to the aisle for the purpose of,.....(drum roll)....HELPING YOU! Good gravy people! Some of you are acting like you want to NOT have anyone to EVER help you! If that is the case...GO TO LOWES! They will be happy to NOT give you any assistance, and they hire plenty of people who have no earthly idea how to do anything other than play on their phones. E&T Hardware is a gem! Elgin is lucky to have a great place where we can go get what we need quickly and have people there who know what they are talking about. And so, some of the prices, not all, but some are a little more than the big box stores. The way I look at it is, my time is worth more than saving a few bucks here or there. I value my time and will continue to give E&T first shot at just about everything I need and only go to Lowes or HD when either E&T does not have what I need or the price is such that I have no other choice.

Very friendly staff have purchased a few pricey items, good quality equipment, and in the past,have…read morealso had some quality craftsman work done by fellows in the back. However, I was very disappointed this past Saturday when I pulled up into the parking lot at 4:36 PM pulled on the door handle and it was locked .Peered through the tinted glass door , and a male individual signaled to me that they were closed. I immediately thought I must've read their hours wrong for a Saturday. As it turned out, I hadn't read them wrong. Their hours said they would be open until 5 PM. Boy I felt like I had been punched in the gut. It wouldn't have been so bad, but I made a special trip from out of town. I really felt unappreciated as a customer. Maybe the owner needs to realize that customer service is more than just assisting people inside the store, but also entails giving reliable information to their customers. Still uncertain if I'll ever go back.!

The man is honest and even gave me a 90 day warranty on a used part I have had 3 different visit…read morefor different reasons and always leave saying I wish every business was like that

Excellent. Fixed our washing machine, arrived on time, had the part needed at the shop and got it…read moredone right away. Professional and friendly. Great communication from office. Recommend highly!

Great team, price and quality. Less than 24 hrs turn around for service needs…read more We returned home from vacation, only to discover that our well had stopped working. In less than, 8hrs North East Well was at my house resolving our problem.

North East Well company came there with a big time help! Jeff & Al was great. they came out in no…read moretime to help me and my family. We was't getting any water pressure and having a lot of air in the lines. These Fellas did a good job and they thought me something to. I will definitely be calling them in the future if anything goes wrong. I really appreciate Northeast well !

The people there are very Rude...they are condescending to anyone who doesnt know everything about…read morethe Firearms business. They dont want to answer any questions or be bothered.. they are more consumed with watching TV, smoking and chatting with hangouts ..Never would I spend a dollar there ever again. I'll travel 30 miles to another gun store to deal with professionals and people who know what customer service is. A huge black mark on Gun Stores for the Gun Community

This place is great. Wonderful safe environment for what you're there to do and well controlled…read more I met with Frank DeMato to refresh myself and make sure some older guns I own were safe to shoot, etc. Frank took a lot of time with me in my class and cleaned everything up, etc. The guys working at Shooters were helpful as well.

My daughter's iPad screen was smashed to the point it was no longer usable. DropFixed came to me to…read morepick it up, went over the process and what to expect that could happen. With how busy they are right now, it took a little longer than usual to get back (and by a little I mean instead of same day service, it was next day. No biggy, AT ALL.) When it was finished it was brought to my front door! My daughter was so excited to have her iPad back. It looked good as new, even the home button worked. A warranty on the work they do, and all at a very reasonable rate! If I ever need anything else done, DropFixed is who we are going to call! Oh and the customer service is ON POINT! Thank you!

Unfortunately, DropFixed is no longer at this location. I heard great things about their customer…read moreservice but It's now a yoga studio.

Wow...13 guys behind the counter, staring at me like I owe them money when I walk in. A nice…read moregreeting. And I get it every time I walk in there! The store is unorganized, and about a buck or two (or more) above retail on EVERYTHING....if you are not in their little clan, then you get ignored. Either buy your stuff on the Internet or try SIMPSONS. This place is a joke.

My husband is big into local fishing tournaments and if I have to get him a present this is where…read moreit comes from. According to him they're the only place in the area that sell's the type of baits and tackle he needs. Now it's where my dad and brother get a lot of their hunting and fishing stuff. Very much a "man's" place.

Exactly what this town needs, some awesome people with an awesome little shop on main street. If…read moreyou're into vintage finds, this is the place for you. 100% Go in and check them out.

We thoroughly enjoyed our visit to the store (and the sneak peak to the warehouse!) So many…read morewonderful items and original artwork. We'll be watching for the perfect end tables, and sending info about window restoration as well!

Great selection, nice customer service, I didn't get rushed while browsing even though it was close…read moreto closing so that was nice.

Great place, lots of quality options to choose from at reasonable prices. The store owner is also…read morereally friendly and knows a lot about the products he sells. 10/10