Finally an honest dentist, where they just take care of you and are conservative in their…read moretreatments and their prices are very fair. Their office is no frills but that is ok, other places you are paying for their fancy decor! We used to go to another clinic (actually I have tried several) and always felt like i was dealing with used car salesmen with constant upsells and un-needed "treatment plans". A while back another clinic told my husband he needed a crown for a sore tooth or otherwise he would need a root canal. We went here (because they were significantly less for a crown than other place) and Dr. David did xray and said, You ALREADY HAD a root canal, it is fine, you just need some sensitive toothpaste, and that took care of. Talk about being honest! My husband is disabled and the staff is always kind and helpful in getting him accomodated and transfered around. Quite happy.

As a follow up to my review about David Dental, after the root canal I went back to get fitted for…read morethe cap. They promised three weeks to obtain it and they were right on schedule. The whole staff shows compassion and professionalism to their patients. If I lived here full time they would most definitely be our dentist

the Most up-to-date dental office I've ever been to. The doctor & his associates are all Caring,…read morecompassionate, & professional. I don't mind going to a dentist any more. The work is almost painless compared To the old days. Highly recommend Ponce de Leon Family denistry And their high quality care From cleanings, to cavities, to crowns their Work is exceptional! My husband and I have both been with them for the Past four years since retiring to St. Augustine & feel fortunate we found them! Jean M.

I had been experiencing jaw and tooth pain on a stay to our family retreat in St. Augustine (…read morebummer right?) I waited to see if the pain would subside, but it continued, so I googled dentists and found Dr. Daniel Haeussner on Yelp. Called and talked to Kara, who was so kind a welcoming and they fit me in the same day to see what was going on. Everything from their lovely office, to their friendly staff, to their service was top notch. Kim, my dental assistant, quickly put me at ease and assured we'd address what the issue is as she took X-rays and made me comfortable. Dr. Haeussner came in and let me know everything looked good in the X-ray. He asked if I had been stressed lately (who hasn't!? But my job has been very stressful lately) and thought I may be grinding my teeth. He asked if I had also been experiencing headaches, which last week I had terrible headaches, so much so I got a Covid test just to be sure! He did a bite test, and even when I thought there is no way this pain is coming from grinding, he was sweet and did another one just to ease my concerns. He recommended a warm compress and anti-inflammatory. I could not believe this was causing this sort of pain, so I was so relieved to hear the news! I thought for sure I needed emergency filling or root canal. My dad is a dentist in Michigan and so this was my first experience outside of family. Dr. Haeussner assured me there were no major concerns and I appreciated his honest, sincere compassion with the situation. Funny enough, we laughed how my dad is also named Daniel, and I saw the Dr. Dan of St. Augustine. Anyone who is looking for a dentist, look no further! And this is coming from the daughter of a dentist. Thank you Kara, Kim and Dr. Haeussner for taking care of me while I was away!

I am new to the area and very disappointed in my attempt to fin a dentist close to home. First off…read moreI had been trying to call for 2 days - not one time in the 2 days I had been trying to call did an answering machine pick up. Finally today I call 3 times back to back and a lady picks up and her greeting is " a very rude WHAT!!! I tell her I need to make an appointment- very rud she tells me to call back because she isn't i front of a computer and she is very busy because they close at 2 ?? Not 4 like it is advertise. I told her nevermin. Why in the world would I want to open my mouth in that plac. Move to the country they said people are so nice. Just an FYI sooner or later you will need new customers - being rude isn't going to get them. 1 star is too man.

Been using the fine folk at Hicks Dental for around 15 years. They have responded to emergencies,…read moreprovided great routine care and performed more than one root canal on me. In addition to the wonderful dentists, the staff is top notch. Did I mention they provide coffee and fresh cookies? Well, they do!

I live in Chicago now but have a home in Florida. A few weeks before Christmas i lost a crown and…read moreneeded to get it replaced but didn't have time to get it done in Chicago because I was headed to Florida for the holiday. I called Alexander Dental and explained the situation. Dr. Alexander explained they had a digital scanner that could scan the surface of the tooth area and upload the file for a the tooth to be made and this would greatly decrease the time between the first visit and the second visit so it could all be done while i was in Florida. True to his word he was able to scan the tooth on Thursday and by the following Wednesday, just two days before Christmas I had the the new tooth and a cleaning. His office staff (lead by his his lovely and attractive wife) were very helpful and friendly. Dr Alexander was attentive even though he was very busy (everyone getting perfect teeth for their Christmas photos i guess) and made sure I understood exactly what was going on and answered all my questions. The office is modern and professional and I couldn't have been happier. He is also a former marine and since my son is in the Navy that doesn't hurt. I would definitely recommend Alexander Dental.

I would strongly recommend staying away from Alexander Dental…read more I recently went to Alexander Dental for a treatment plan that totaled approximately $5,000. I still have outstanding work that needs to be completed, including a cleaning and crown replacement, and now one of the teeth they worked on is causing severe pain. At my initial appointment, they collected payment and told me they could complete all of the planned work in a single visit. Although I was surprised, I agreed. After completing work on two teeth, they instructed me to take a one-hour break. The break wasn't long enough to go home, and I couldn't eat because of the dental work, so I waited in my car. When I returned, they numbed me again, checked my mouth, and then asked if I could reschedule the rest of the treatment. When I tried to reschedule, they attempted to push the appointment out another two weeks despite the fact that I was already experiencing significant pain. I insisted on being seen sooner and was able to get an appointment the following week. At that appointment, they still weren't able to complete all the fillings as planned. Only part of the work was finished, requiring me to return for a third visit and miss even more work. While I was frustrated, I tried to be understanding. Now I've received an additional invoice for more than $500. When I contacted the office to resolve the issue, I was told that I had said my "card didn't work" and that I would call back. That never happened. What I actually said was that I didn't have any more time to spend waiting in the office because I needed to get back to work, and that they should call me to explain why there was an outstanding balance after they had already collected payment upfront. The billing process was confusing from the beginning. If staff are attempting to collect payment, they should be able to explain account balances and charges instead of requiring patients to wait for a treatment coordinator. They should also ensure that treatment estimates accurately reflect the work being performed and schedule patients appropriately if they cannot complete the procedures as promised. I am not someone who complains without offering solutions. This office could significantly improve the patient experience by implementing a few basic policies and procedures: Confirm before treatment whether all scheduled procedures can realistically be completed during the appointment. Provide explanations whenever treatment plans, timelines, or costs change especially at check in. Train front-desk and checkout staff to explain balances and payment discrepancies before requesting additional payment rather than having to wait for the treatment coordinator post appointment. Establish a policy that patients experiencing pain receive priority scheduling when follow-up treatment is needed, specifically when the dentist reschedules. Conduct a final billing review before collecting large upfront payments to reduce unexpected charges later. After three appointments, missed work, ongoing dental issues, severe pain, and now unexpected additional charges, I am extremely disappointed with my experience. Patients deserve transparency, accurate scheduling, and clear communication regarding both treatment and billing.

I have been going there for quite some time. Both the dentist and the support persons are…read moreexcellent. They provide a very good service and the is reasonable.

Actually, we never kept our appts. They could be excellent dentists for all we know. They're busy,…read moreso we had to wait a relatively long time for an appt. No biggie, really. But probably the deal breaker was that for a routine check up after the dental part of the appt. we would've had to wait SIX MONTHS for a cleaning. We've NEVER run into this kind of arrangement in our collective 140 year experience. One explanation, we thought, was that they couldn't hire or retain enough dental hygienists. And why is that? Are there not enough dental hygienists in St. Augustine, or does the practice not pay them enough or otherwise provide a miserable working experience? Who knows, and really we don't care. We are tired with tolerating drama anywhere for whatever reason, so we're going back to our "old" dentist in Orlando. We got two appts. about 10 days out from contacting them. The appt. includes a cleaning.

Going to the dentist isn't fun, okay? But these guys kind of make you forget where you are. Lounge…read morefurniture on the porch, a beverage station and TV in the lobby, TVs on the ceilings in the exam rooms, and super friendly staff make me willing to go every six months on the dot for my regular check-ups. Dr. Trunk is super friendly but also great at what she does. She's also realistic - she encourages strong oral hygiene but doesn't talk to you like a lot of other dentists can (read: condescendingly). She just chats with you. The hygienists are also quick and professional and clearly enjoy what they do. I also had a more major procedure done (root canal and crown due to a mistake from a previous dentist) and that was as pleasant as could be. They are professional and do great work and I have had no issues with the crown since they put it in nearly two years ago.

Following their treatment plan, I came in to replace 3 old fillings. Dr. O. removed the old…read morefillings, but decided I needed a root canal and crown instead of a filling. My fillings were from many years ago. Now instead of $78, it's going to be thousands of dollars. Went to another office getting a filling not a root canal. Also, beware of the topical fluoride for adults....it is a profit center. I have never been asked if I wanted this additional treatment. I researched on line. Make up your own mind. Some research says it is great for adults, other research says it is all about the money. Dental Doctors has changed a lot in the past few years. Maybe it is time to make a switch. It appears their business is not nearly as busy as it once was. These are my views and I am not a doctor or dentist. As always, buyer beware.

Anastasia Dental is truly exceptional! Every single team member is so kind, welcoming, and…read moregenuinely caring. You can tell they're not only intelligent and highly skilled, but also deeply invested in what's best for you as a patient. I just had a cleaning here, and it was hands down the best I've ever experienced - incredibly thorough, yet completely comfortable the entire time. Not once did I feel any discomfort, and my mouth felt fresh and smooth afterward (none of that gritty feeling I've had from other places). The facility is modern, spotless, and just an overall great environment. I left feeling cared for and confident in my dental health. I honestly can't wait to go back!

Crooks. I asked them if they took my Insurance and they said YES. I got my procedure done and then…read morewas informed they are not "in network". They conveniently left that part out of our conversation. THEY ARE NOT IN NETWORK FOR ANY INSURANCE BTW Fast forward 3 weeks. I get notice saying I could have saved $950 by using an "in network" provider. Since when did dentists start acting like real doctors? These people only care about your money. Find somewhere else to get your crown done

Okay, disclaimer up front .. I am a not a fan of dentists and avoid them at all costs, however Dr…read more Karishma Sheth and the staff are AH-mazing and not only took care of my needs, they turned me into a dental warrior! Every time I go in, I'm greeted by genuine people who truly care... no joke. Dr. Sheth is excellent - patient, non aggressive, meticulous, and dare I add "fun" as well? How can a dentist appointment be FUN? From the fabulous teeth cleaning, exam, and actual work performed, - it's brilliant. I overheard Dr. Elliot talk to his patient too and he seems just as brilliant. This is the best place to go for any dental issue & I'm one appointment away from completing my treatment plan. I never thought I'd look forward to my dental appointments but this office is truly that awesome. Thank you!!!

Went to remake dentures that were quite old.they did excellent job and I am satisfied.read more