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    Sea-Run Fly And Tackle

    5.0 (1 review)

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    11 years ago

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    Kinetik Cycles

    Kinetik Cycles

    4.4(16 reviews)
    4.3 km

    Don't bother driving there, nothing they have on the website is in stock. May as well just go to…read morethe company's website and order from them. He said to "drive to Bellingham to try it" . Would not recommend.

    Bought a bike today for my goddaughter. I was on a mission to get it done today as I needed to…read moretrek all the way from Vancouver, under a tight work schedule. First stop was Trek Bicycle on Westwood Street. No stocks available, and they seemed too busy to answer questions. Hmm...that kinda layback and hipster attitude seemed far too familiar as I'm in the coffee business for 20+ years. Then we rushed over to Kinetik Cycles. Sales person seemed way too passive, and when we were shown a couple choices (my goddaughter needs a small or an extra-small frame), not much help was given about the seat height adjustments. I understand that the Kona we first tried was built a certain way where the seat stem was way too long for a small frame. The minimum seat height was so tall that it defeated the purpose of calling it "size small". We asked how we could make it possible to accommodate the height so my goddaughter could do a proper test ride. (Of course I know of a solution...just find a shorter seat stem and substitute it for a few minutes worth of test ride)...Nothing from the sales person, just a shrug of the shoulders, and followed by "if you buy the bike, we will saw the seat stem short for you". The more senior looking person behind the counter didn't offer any help as well. So basically it's like take it (for a spin) or leave it situation. I was seriously not impressed but as I mentioned earlier, I was on a mission to get a bike today. We've finally decided on a Devinci. Next, I asked about bike lock choices, and I forgot the brand I've recently bought (ARBUS...I later recalled). So I described the lock as metal plates folded together kinda lock. The sales rep said they do not carry such style, except u-shapes, and chains. As I proceeded to pay for the bicycle, helmet, and gloves I realized the ARBUS locks were just stacked in boxes, right next to the other locks. So after this long story, I guess one can comprehend how lay back and unenthusiastic the service was. And I'm about to make a point here...Kinetik Cycles, you've dropped the ball. I could have bought the second bicycle for myself on the same visit, but I've made up my mind to make that purchase somewhere else on my way back to Vancouver the same day. Please refer to the enclosed receipts...one purchase from Kinetik Cycle (which I reluctantly went through due to a tight time window), one purchase from Rad Cycle on Fraser and Broadway (very pleasant experience from real people working, and providing real service and advise at a greasy and not very rich looking shop). Not going back for more hipster attitude.

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    Dive & Sea Sports

    Dive & Sea Sports

    5.0(4 reviews)
    4.8 km
    $$
    Locally owned & operated
    Certified professionals

    Of all the dive stores is the Greater Vancouver, this is one of the two that we use the most (the…read moreother one being much closer to home). The reason is the EXCELLENT customer service. We deal primarily with George and, if we have had any problems (eg a camera malfunctioning or a travel bag's wheels breaking) he has taken the item back immediately. Often they will replace the item or offer a store credit even before checking with the manufacturer if the return is ok. For this reason, we return again and again to purchase more equipment. They have a good selection of everything: wetsuits, drysuits with undergarments, and some novelty sale items from time to time including wetsuits or lightweight neon tropical BCDs. Their regular selection is standard-priced. They sell Mares rather than Scubapro and we bought some new fins, Volo Power, which are lightweight and easy to use at the suggestion of George, and have been pleased with them. Good selection of accessories as well. Dive and Sea also offers instruction, with open-water dives at Whytecliff in West Van, EFR training etc. Although the staff will make suggestions, I have never felt here as if I'm getting a "hard sell". It's a comfortable store and we always look forward to going there, even just to have a look around. (Dive stores are like candy stores, hard to leave without buying something!) To get to this place, you must be heading North on McBride as it's impossible to make a left turn heading south.

    We recently visited Dive and Sea, to look it to purchasing our own gear. We met George, well I…read moredon't think I will ever buy dive equipment anywhere else. He was friendly, knowledgeable, so informative. He would never sell you anything you didn't need. He set us up with some great gear to travel with. Never did we ever feel pressured to buy. He listens your diving experiences and recommends appropriate equipment. Don't buy anywhere else, they are the best.

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    Sea-Run Fly And Tackle - outdoorgear - Updated May 2026

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