I'm not a diver so this review doesn't speak to any of the diving courses or scuba specific gear…read morelike tanks. When it comes to general water sports equipment, like wetsuits, they have an ok selection and can have good prices when things are on sale. They seem pricy when things aren't on sale, so I'm not sure I'd buy much here unless it was on sale, but it's nice to have a local shop where you can try on gear and sometimes get a good deal.

I have used them to fill tanks and a good friend learned to dive with them last year. It's a great…read moregroup of instructors and staff but the parking on the Island leaves allot to be desired. 3 stars bad parking and scuba tanks are heavy to carry around.

Of all the dive stores is the Greater Vancouver, this is one of the two that we use the most (the…read moreother one being much closer to home). The reason is the EXCELLENT customer service. We deal primarily with George and, if we have had any problems (eg a camera malfunctioning or a travel bag's wheels breaking) he has taken the item back immediately. Often they will replace the item or offer a store credit even before checking with the manufacturer if the return is ok. For this reason, we return again and again to purchase more equipment. They have a good selection of everything: wetsuits, drysuits with undergarments, and some novelty sale items from time to time including wetsuits or lightweight neon tropical BCDs. Their regular selection is standard-priced. They sell Mares rather than Scubapro and we bought some new fins, Volo Power, which are lightweight and easy to use at the suggestion of George, and have been pleased with them. Good selection of accessories as well. Dive and Sea also offers instruction, with open-water dives at Whytecliff in West Van, EFR training etc. Although the staff will make suggestions, I have never felt here as if I'm getting a "hard sell". It's a comfortable store and we always look forward to going there, even just to have a look around. (Dive stores are like candy stores, hard to leave without buying something!) To get to this place, you must be heading North on McBride as it's impossible to make a left turn heading south.

We recently visited Dive and Sea, to look it to purchasing our own gear. We met George, well I…read moredon't think I will ever buy dive equipment anywhere else. He was friendly, knowledgeable, so informative. He would never sell you anything you didn't need. He set us up with some great gear to travel with. Never did we ever feel pressured to buy. He listens your diving experiences and recommends appropriate equipment. Don't buy anywhere else, they are the best.

We are so excited this family-owned shop has opened in our community! We serviced our skis here…read morelast winter and we outfitted our entire family. This summer, we had our bikes serviced here and found some cool brands like Cotopaxi and Picture. The staff were helpful and knowledgeable and helped us make informed decisions. We will definitely be back!

In my experience, the salesperson at the ski shop named "JAMIE" was unprofessional, lacking…read moreknowledge about the products and displaying a dismissive attitude towards customer inquiries. This negatively impacted my overall shopping experience.

In an age where customer service is a marketing phrase that is so often devoid of any reality, I…read morewas truly impressed with service I received from Northshore Ski and Board. Dillon went far beyond what I expected in his determination to make my ski boot comfortable. The store is set up with knowledgeable and helpful staff and a great inventory of equipment. If you're in the market for ski or board equipment, do yourself a favour and visit this place.

I was there today. I try to order a ski package (ski+bindings) through them as a CSIA member…read more(Canadian Ski Instructors' Alliance). As soon as the guy with a extreme UK accept heard CSIA discount ordering, his behaviour changed, I did see it in his face. He said I don't know, I should ask, etc ..... He asked from two other guys and come to the idea that takes my name phone number and ..... to contact me later. To this point everything seems normal, when I ask him that who's gonna call me, and he showed me a guy, I thanked him and then he start yelling at me that; "DON'T INTERRUPT HIM" very rude and unusual customer crevice behaviour. I talked to shop supervisor as well, something happened as bad as the first guy behaviour. It seems that all the sale persons are on sale percentage, not on a salary, so why they should waste their times??!!! However I'm not gonna back there. They are too rude!!!!

Super helpful staff with great customer service. Helped teach me my first knots, and gave great…read moretips about the local fishery.

The staff was very patient and helpful to a fishing newbie like me. I explained my lack of success…read morewith catching fish, and he asked about my setup and noted that I was doing a bunch of things wrong and that was likely contributing to my lack of success. He showed me the technique and reasoning behind the proper setup along with the proper sized tackle. At no point was he overly pushy in selling his products which I appreciated. He mentioned that he takes some clients to local lakes to teach them to fish, so that might be something I'll try next if I'm still not getting any bites. Great knowledge and customer service!

Last April I went to Belize, and had an amazing trip. After spending a few days trekking through…read morethe jungle I was pretty happy to get to San Pedro and relax on the beach, beer in hand.It was amazing. Also amazing was snorkeling with Sharks and Manta Rays. Also amazing was diving. Oh, wait, no it wasn't because I wasn't certified to SCUBA. Mistake. Long story short, as soon as I got home I booked myself into the first Open Water Certification course I could find, and luckily for me it was at IDC. The instructors are pretty amazing - they take the time to make sure that you are skilled and comfortable. The class size is pretty awesome - I had 6 people in my class and whenever we were in the water we had at least 2 instructors with us. And, of course, actually getting to dive was pretty amazing. Also, everyone who works at the shop is super knowledgeable and always ready to answer questions, no matter how many you ask. One bit of advice - if you want to buy gear, make sure to ask for the website price! Overall I felt like the course was really good value - 4 pool dives + 4 ocean dives in the Open Water certification left me ready to take the diving world by storm. Or, at least to rent some equipment and dive at Porteau Cove.

As someone who often visits a handful of shops around Vancouver, I can confidently say that IDC is…read more- without a doubt - one of the best run shops in town thanks to Royse's decades of experience in the business. Their shop is extremely well-kept, clean, inviting, and always well-stocked full of both common recreational gear as well as an awesome selection of advanced/tech gear. It's been just over a decade since I was certified through IDC and to this day, they've been my primary go-to shop for new gear (because you can just never stop buying dive gear), and they'll continue to be my primary go-to recommendation for years to come for anyone looking to get their Open Water certification and beyond. If you're considering giving scuba diving a shot (even if its for an upcoming trip to warmer waters), seriously, give IDC a call and you'll be glad you went through a professional local shop that does a thorough job in tougher cold water conditions to get you prepared for anything!

In short: Professional and Awesome. Thank you so much to the whole staff, especially Inge and Jim…read morefor their dive instruction. The longer version: I had to do my PADI cert twice due to administration issues overseas. Comparing my previous experience to Dive Locker, the Dive Locker is way more helpful and professional. They guide you through every step of the process, and it feels like a well-oiled machine. I can't imagine a better way to get your cert (even though the ocean here is really cold). By the end of the program, even students that were struggling had a strong grasp on how to dive. There's no judgement at all. I didn't think I'd enjoy coldwater diving as much as I did, but on my final dive I got to see things underwater I never knew existed here; Giant anemones, massive star fish and tons of cool fish. If you can get through the training and stand the cold, it's definitely worth getting your cert with Dive Locker.

I did business with Vancouver Diving. The service was excellent. I have sent several emails…read morerequesting information. Paul and Riley responded quickly and were patient with me. I recommand it.

George is great! Most passionate manager I've met and I've been going to Cyclone ever since I…read morestarted playing hockey, over 25 years now. His skate sharpening is on point. Very consistent and can always trust you have a good edge. Last time I was in he pointed out a fresh delivery of pro-stock sticks just when I was looking for a new twig. Thanks for the recommendation, the stick is awesome! He's in the Richmond store now so always make sure to get my skates sharpened before my games at RIC.

A bit on the small side but the staff is tops. The sharpening is superior to the other location in…read moreVan. .Helpful and attentive staff that inform and answer all your questions without attitude. Prompt friendly service.