I have never written a review for any company because I am too busy to get online for such, however, the awful service I received from this company must be reported. My car was towed by a different company where it was parked, so I was referred to Señor Towing to go retrieve my car. When I got there, the guy asked me to come inside the premises, I expressed my situation with dogs (phobia), but he insisted and asked me to come in. He went further to threaten not to do business with me if I did not come in. He assured me that his dog will not attack me (what all dog owners in the past told me). Finally, I decided to get into the premises, he was completely rude in his approach, I ignored it and went into the office. There, I met his wife an daughter who probably ran the business with him. They charged me an incredible amount of money for towing my car. She mentioned hookup and other things that did not make much sense to me. I offered to pay with a credit or debit card, she refused. She insisted that I only pay with cash, money order or check. At this point, I became frustrated as I did not have cash on me. I pleaded with them to place the charge on hold so that I can come back tomorrow with the payment since it was getting late and I needed to go to work for evening shift. The wife started raising her voice. She was rude the entire time. I had to speak up. I asked them not to talk to me in that manner. The man came from the other side of the house and started yelling and cursing. He stood behind me and tried to physically assault me, insisting I get out of his premises. I was perplexed as to how everything escalated. His wife picked up the phone and started calling the cops on me. I tried to calm them down, she started lying to the cop on the phone that I came to attack them (racial profiling). I guess she did that because I was a tall black young man (SMH). I left the premises, and the man shut the gate and started saying horrible words to me. He called me a little kid who did not have money. He said I was broke, and that I need to go make money. I stood outside the premises feeling insulted, assaulted and racially profiled. During the argument, their daughter joined them in insulting me with abusive words. This is similar to what I usually see in the movies. I was shocked that this was coming from a hispanic family. I was racially profiled, abused and disrespected. The sad thing is that the man did not even know who I was. I decided to keep it to myself. I took my insulted self out of the premises. read more
