Joseph Murray came out on a Saturday evening to jump my Yukon but my battery was shot. So I made an…read moreappointment for a tow on Sunday so I had time to figure out where to tow it. He was here quick on Saturday and he was early on a Sunday! Got my truck towed quickly. Thanks for the great service Lockout Legends!!

on 12/23/25 i called for roadside assistance through my AT&T service - Lockout legends took the…read moreassignment charged my $150 and never provided services. I was told by Travis when i did get a hold of them that they cancelled my request. i contacted my financial institution the moment they opened and informed them that services were not received for the charge and they credited my account, but today 3/12/26 i find that the merchant charged my account - again for services not received. I have filed a BBB complaint and will be going to social media about this incident

They checked the tire and positioned my truck correctly. It was a tough spot with a tall truck…read more Their expertise made the change quick! Everyone was involved, from dispatch to the driver.

tried calling their number in a serious need for a tow multiple times and each time answered with a…read morerecording and then said nothing.

Fuel pump died on our son's 1-ton GMC dually. Mobil Service and Colton showed up very quickly…read more Spent 30 minutes diagnosing the issue. Since our son was towing a trailer towing the rig to the shop was problematic but since no other Amarillo towing service stepped up to the plate Colton did. He figured out how to tow the rig to the Dean shop. He got on the search for a new fuel pump immediately the next day and located a unit 2 hours away. Long story short we were back on the road just past 3:00. The pump was physically located between the top of the fuel tank and the truck bed. So they had to drop the fuel tank in order to reach and replace the fuel pump. Colton was AMAZING. Everything he did was focused on successfully getting us back in the road. He provided totally focused customer service. GREAT JOB COLTON!!! YOU DESERVE A RAISE DUDE!!!

April, 2025- Colton is amazing-he is such an excellent mechanic and never stops until he solves the…read moreproblem. We are full timers with a 30 yr old 40 ft motor home. Our boost wasn't working and Colton immediately looked at the exhaust system. It had holes in the system and he pulled the damaged pieces out-had them rebuilt and put the new ones in. When we started it up, he found another air leak in the gasket around the hydraulics and ordered that for us when he couldn't find one in Amarillo. After two days, it came in and we were back on the road..no delays, excellent attitude and the charges were definitely reasonable. We rarely find a diesel mechanic with this much skill and drive. We will be back ever time we have a problem in our travels. David and Judy K

Great people. Helped us out in a difficult enroute situation. Saved the trip. Many thanks to themread more

We were passing through Amarillo going to CA and our car suffered some front end damage. Unable to…read morego any further without some repair, we found Drury-Moss Body Shop on Commerce St. The staff were knowledgeable, but also kind and helpful. Eric got the damage fixed well enough we could continue on our way. We'll need more repair at our destination but the temporary fix got us there. Highly recommend!

Been a Shorty's customer for years and don't plan to change! Over the years they have done work on…read moremy personal vehicles & my company trucks. Always top notch, knowledgeable & professional. I appreciate having a trustworthy company to rely on. I have zero hesitation recommending Shorty's to anyone. Thanks again for taking care of us!

These guys rock. They were fast, friendly, and honest. I was stranded here by a broken Rv. They…read moregave me an estimated time to fix the problem and beat that time by a week! And this is on an old special order situation.

Never got back to me after a month being in queue.Also nice way to run a scam in small town, they…read morecouldn't quote me price to make a decision on going here or shopping around. So they try and charge whatever they deem reasonable after the fact. A $100 job could easily be priced at $500 they way they have it set up to charge untill they do the job and decide what'll be priced at. That's shitty and suspect

My Windshield trim on the passenger side came loose while on a trip to Colorado. I was able to…read morestabilize the trim that was flapping in the wind with a bungy cord until I could acquire some duct tape that did the job. I bought this RV from a guy who had the windshield replaced by Rodfathers just before I bought it in April 2023. Since the trim was adhered to the body of the RV by Rodfathers after they replaced the windshield. After returning from Colorado, I took my RV to Rodfathers to have them to reattach the piece of trim on the passenger side in the same manner as the trim on the drivers side was attached. I was told that the warranty was not transferrable from one owner to the next and that it did not apply to me since the previous owner was the one that had the windshield replaced. The warranty should apply to the vehicle not the owner, unless they use this to get out of standing behind their workmanship. From the day the windshield was replaced to the day that the trim came loose was 90 days exactly. Any repair service that cannot stand behind their workmanship for 90 days is not a repair facility that I care to do any business with in the future. I related to them that I would not use them for any future repairs or services. I also will not recommend them to others for repair or services. Bill D.

the worst experience, they write good reviews for themselves. They said they paid more and didn't…read morefix anything.

They will put on parts on your vehicle and do whatever they want. What if I didn't have the money?…read moreThis was a set up. By law you have to discuss with the owner of the vehicle (ME) before you order any parts. They charged 9 hours of labor and had the unmitigated audacity to say, they could've charged for more labor. Also, their UNDER EXPERIENCED mechanic did a force regen and the actual def was leaking due to HIS NEGLIGENCE of not tightening up a bolt. Save yourself the irritation and go to the dealership. These people are liars, theives, and con artists. They will rob you with no gun. Response: You all are trying to cover your butts. My truck was NOT in derate. I drove it in. I even complained to Bobby that he should've informed me about those parts. Stop lying and take accountability for your screwed up actions. And an apology does NOT NEGATE NEGLIGENCE. Your mechanics are sorry!

I called on Monday morning and whoever I talked with was pretty rude. I was told if I text my…read moreaddress he would let me know when he could be out. By Wednesday I still hadn't heard from anyone so I texted asking if anyone was going to be able to come. He said they would be out after lunch so I stayed home so I didn't miss them. The father arrived and when I tried to give him the part we had ordered to fix the car, he looked at me and said "why, we don't even know what's wrong with it." First of all , when I called on Monday, I explained what was going on with the car and that we have a very urgent need for the vehicle but my mechanic is too covered up to complete the job. And second he was rude and told me me my mechanic, who I trust completely, didn't know what he was doing. Then he told me he didn't go behind anyone's back and it was clear someone had worked on it so he wouldn't touch it. My son was a very good mechanic before he passed away so I know this isn't the case. I feel he just didn't want to do the work. I will never use this business again and recommend anyone that does to be careful! Theyre NOT professional or dependable.

I called them out to look at my kia cadenza because it was overheating. They went out that same day…read moreto give me a quote, the next day they went out to"fix" my car. He was very professional and sent me pictures of what he fixed and replaced. The next couple of days the car started over heating again. Called them and it was difficult to get a hold of, eventually they came out and "fixed" her again. My car is still over heating and it's frustrating because we spend alot of money for them to "fix" my car. Now we have to look for another mechanic to see what it is because they didn't resolve our problem. The thing that irritates me is lack of communication when we were trying to contact them that my car is not fixed.