We called our insurance and waited an hour just to be told that they couldn't find a towing service…read morenear us. We were out by the Amarillo airport. They told us we had to find a service on our own. We called Cierra Towing and Crushing. Evan was there within 30 minutes. He was absolutely professional, very kind and did a fabulous job. We highly recommend Cierra Towing and Crushing. Thank you Evan!!!

I called and requested a tow, the driver said he was putting on his sweater and letting his truck…read morewarm up. Also stating he would arrive here in about 30 minutes, then called said he was on his way. Then 10 minutes later called and said he had to go and clear up a wreck in Canyon first therefore delaying the service call they promised me. I wouldn't recommend this company if it was free, being a retired veteran that served this country. Very poor business practice and professionalism.

They checked the tire and positioned my truck correctly. It was a tough spot with a tall truck…read more Their expertise made the change quick! Everyone was involved, from dispatch to the driver.

tried calling their number in a serious need for a tow multiple times and each time answered with a…read morerecording and then said nothing.

I needed a tow immediately. Work started in 3 hours. I…read morecalled Amarillo Towing and was told a driver would be to me in 20 min. 25 minutes later, Brandan showed up. He listened to what I said was happening. He attempted to jump it after hearing it try to turn over. No luck. He loaded up my van and we headed to my house. He placed it where I asked. Brandan was friendly, listened well, approachable, and kind. During the drive we conversed...no silent, tense, awkwardness. I highly commend Amarillo Towing.

WATCH OUT FROM PHILIP..... (RUDE) I called to ask him how far he was.. he tells me in a rude tone…read morethat he gets there when he gets there. And hung up on me. I called his company and made a complaint about him. Finally this guy shows up and he doesn't say anything started hooking my truck. That's when I asked him why he was rude on the phone?? He FLIPPED ME OFF, and tells me to call other towing company and gets his cones and walks to his truck. I tried calling his company but they didn't answer. I did saw him on the phone; after he hangs up he walked back and asked that if I wanted to get my truck tow. I did let him tow my truck cause I already waited for 1 hour. The way he was acting, I can bet on anything he was under the influence.... i really hope my review doesn't get filter so people can know about that idiot. So far lady on the phone was polite respectful. I will be calling until they do something about it. Oh this guy did not drop his cigarette for a second. Second had smoke was killing me. Specially the smell I more fed up with his unprofessional service than my truck broke down.

I was told they do a basic inspection on vehicles over 100,000 miles. If they changed the oil and…read moreput new tires on the vehicle they should have found that the breaks were bad and the cabin filter had never been changed. Most dealerships check the fluids and filters when they do an oil change as part of a "basic" inspection. It's hard to recommend a dealership that was dishonest about a car they sold. I also take blame in this for being so trustworthy and not having the car checked out by an independent person or place. I have learned a valuable lesson in the end. I have not even had the vehicle 6 months and it needs over $2000 worth of work done. I live on $1000 a month and by the time I get the money to pay for it to be done it will probably cost me more money to fix whatever goes wrong in that time frame. I will not purchase another vehicle new or used from Brown ever again. If you decide to purchase a used vehicle from Brown Automotive please take it and have a mechanic look it over before you buy it. I have included photos of the cabin air filter that was pulled out of my vehicle in front of me. It wasn't just bad as you can see in the photo it had a piece of paper covering over half of it blocking the air flow. It has been a terrible experience for me and has caused me extreme anxiety. So sad that I traded a car that was in great condition with low mileage that probably made them a great deal of money. If I could I would give them 0 stars.

Best buying experience ever from the best salesperson I've ever dealt with, hands down. Jonathan…read moreBaker made the process smooth and as easy and fun as car buying can be! Got a good deal to boot :)

Great people. Helped us out in a difficult enroute situation. Saved the trip. Many thanks to themread more

We were passing through Amarillo going to CA and our car suffered some front end damage. Unable to…read morego any further without some repair, we found Drury-Moss Body Shop on Commerce St. The staff were knowledgeable, but also kind and helpful. Eric got the damage fixed well enough we could continue on our way. We'll need more repair at our destination but the temporary fix got us there. Highly recommend!

Horrible people they don't care about anyone but themselves. The quilts and service is terrible…read more Would never come back.

This is a GREAT company! The work originally done on my car from an insurance claim looked amazing…read more After the work was complete there ended up being a few discrepancies/issues but they took responsibility right away and made it right!! Honesty and integrity is 100% at Moss body shop!

Fuel pump died on our son's 1-ton GMC dually. Mobil Service and Colton showed up very quickly…read more Spent 30 minutes diagnosing the issue. Since our son was towing a trailer towing the rig to the shop was problematic but since no other Amarillo towing service stepped up to the plate Colton did. He figured out how to tow the rig to the Dean shop. He got on the search for a new fuel pump immediately the next day and located a unit 2 hours away. Long story short we were back on the road just past 3:00. The pump was physically located between the top of the fuel tank and the truck bed. So they had to drop the fuel tank in order to reach and replace the fuel pump. Colton was AMAZING. Everything he did was focused on successfully getting us back in the road. He provided totally focused customer service. GREAT JOB COLTON!!! YOU DESERVE A RAISE DUDE!!!

April, 2025- Colton is amazing-he is such an excellent mechanic and never stops until he solves the…read moreproblem. We are full timers with a 30 yr old 40 ft motor home. Our boost wasn't working and Colton immediately looked at the exhaust system. It had holes in the system and he pulled the damaged pieces out-had them rebuilt and put the new ones in. When we started it up, he found another air leak in the gasket around the hydraulics and ordered that for us when he couldn't find one in Amarillo. After two days, it came in and we were back on the road..no delays, excellent attitude and the charges were definitely reasonable. We rarely find a diesel mechanic with this much skill and drive. We will be back ever time we have a problem in our travels. David and Judy K

My wife and I have rarely have required body shop repairs for any of our vehicles, but after our…read morenew vehicle suffered damage to the passenger side, we researched body shop reviews online and found this body shop, Harvey's Precision Body Shop. The reviews were complementary, plus the write-up by the shop explained who they are and how much experience their staff have in repairing vehicles, so this made us feel comfortable enough to set up an estimate for repairs needed. Upon arrival, an employee named Mindy greeted us warmly and made us feel very welcome. She got another employee for us named Isaac, who is an on-site adjuster, and he took over from there and on the spot put together a comprehensive estimate for us to submit to the other person's insurer that we were dealing with. We received approval from them in short order to have our vehicle fixed, so we set up the appointment and took it in to this business. Throughout the repair process, Isaac kept us updated, and once all work was fully finished, we were given our SUV back in pristine condition! The inside was detailed beautifully as well. Overall, they provided an excellent work product and had great communication. Also, their charges for all of the work needed were quite reasonable and fair.

Have no idea where to even start? My daughter went into this place for an estimate and a claim…read morenumber that she filed. Of course the shop manager gives her the run around about how they don't honor the insurance company's estimate and so on. So he writes his own, which at this point we don't care who writes it. Just fix our car. Well going on 3 months and no call back from the shop, the owner apparently is impossible to get a hold of and the secretary has a new reason why they haven't called us in months. Let's just say if you want your car fixed this isn't the place