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    SculptHouse - Atlanta

    4.2 (93 reviews)
    Closed 7:30 am - 2:00 pm
    Updated 2 months ago

    Services - SculptHouse - Atlanta

    Group fitness

    Personal training

    SculptHouse - Atlanta Photos

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    Meka D.

    First time I went , I was 2 min late for early arrival for new comers and they rejected me. They also reported to ClassPass that I was a no show and was charged a fee. They scheduled me for a next day class. Got there 20min early. I waited and waited. Intro was done in 5 min right before class. Which I was really baffled at why they couldn't just show me this the day before. I wasn't new to using a reformer being as though I had been going to Solidcore. This policy should be adjusted. grace and understanding should be given. I really enjoyed the class. I think the instructors are great. It's because of the classes that I was willing to give sculpthouse another chance. I like the mix of cardio and toning. Since my first class, customer service has been fine. No other issues.

    Ayana T.

    Highly recommend this gym. The instructors bring their own flavor to every workout, but the intensity is never sacrificed. I love it here and it's worth the 35 minute drive. Note: if you're taking your first class here please arrive 15 minutes early for a walk through of the equipment. They have a hard policy on this! Tips of tracking this location: you'll see a Sephora store in the parking lot and that's the sign you're in the right place. Once you park you'll go down a small flight of stairs on it'll be on your right. It's connected to a restaurant called Storico Fresco. What to bring: water bottle and sticky socks. They also sell them at a discounted rate for first timers.

    Previously requested a temporary membership freeze back in 2023 (for two weeks) and it was handled in the studio. I remember being SO impressed by SculptHouse's ability to assist their customers with requests as such. It definitely set them apart from other studios and further solidified my decision to be a permanent member. Fast forward to 2024 - I'm required to accommodate a last minute trip and will be out of the country for a few weeks. During my last workout, prior to the trip, I spoke with an employee at the front desk to inquire about another temporary freeze (a year later). I was then instructed to speak with the Manager only but to be quickly notified that they are out of the office. That request is then told to be submitted via email. Upon submitting the email, I received an automated response stating that my request would be addressed in 24-48 hours (not calendar hours if you were wondering and the team typically takes longer than that), but to fill out a form for membership freeze or cancellation requests, in the interim. To have to provide WRITTEN and PHOTOGRAPHIC evidence for a freeze request is absurd, asinine, and uncomfortable - especially when you have a relatively quick return date. I can understand this for membership cancellations, but not freezes when you've committed hundreds and thousands of dollars to the organization in general. I had to call the studio for an update and spoke with Anesa (Manager) whom informed me that the on-site team has ZERO visibility to any of these requests as they were handled by an off-site team. Quite interesting to wrap my head around that as all emailed correspondence comes directly from buckhead@sculpthouse.com and is signed with this locations details (phone number and location name). Not to mention that every time I called the studio, I'd magically get a response within two hours after waiting up to several days. After spending DAYS going back and forth about this freeze, I received a very VAGUE response about my request. See attached (with my name being spelled incorrectly after including it in my signature and the body of my message). I responded and was grateful for them seemingly working with me without notification of the policy CHANGE. Based on that message, they found a way to work with the dates I requested for my freeze and I was happy to return to the studio after my unfreeze date. Boy was I wrong - they still pulled my monthly membership out and is now refusing to refund and/or cancel my membership without remitting another monthly fee. So, in short I'm out $500, at least at this point, without being able to attend classes simply because they say so. My advice is to take a deeper look into your processes and processing times. No customer should have to pay for gross incompetence and inconsistency. They are quick to boast about special deals in class and in the studio (with poster boards); they will even go as far to send "personal emails" about discounts but never spend this type of time to alert PAYING MEMBERS of things that may impact them, their time, and/or their wallet. This place is a cash grab and nothing else to me at this point. I feel bad for having referred business here and will absolutely alert not only my referrals, but the several multi-family assets in the neighborhood of their business practices.

    Azka I.

    I wanted to buy some Bala Bangles and ordered online on Sculpthouse's website. It was easy to pick up my order and took less than a minute. The boutique has nice workout clothes and jackets.

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    5 years ago

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    5 years ago

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    Katherine M.

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    9 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    Katherine M.

    We love having you at The House Rubi!

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    4 years ago

    Amazing workout to shed pounds and build muscle. Can't go wrong with instructor - they're all great and have a unique approach :)

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    Katherine M.

    Thank you for the positive review, Avery!

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    5 years ago

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    Katherine M.

    Thank you for being a member of SH!

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    3 years ago

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    4 years ago

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    Katherine M.

    Thank you for your review, Lindsay!

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    7 years ago

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    Katherine M.

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    4 years ago

    Best place to workout in Atlanta! Differentiates each workout to fit their client. Would 10 out of 10 recommend.

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    8 years ago

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    Katherine M.

    We are so happy you found SculptHouse! Come back soon!

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    8 years ago

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    Katherine M.

    Tari, your feedback means the world to us! Thank you!

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    9 years ago

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    Katherine M.

    We are so happy you enjoyed your first class! Come back soon!

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    5 years ago

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    Katherine M.

    Thank you for being apart of the SH community!

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    9 years ago

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    Katherine M.

    We appreciate your review Brittany!

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    10 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    9 years ago

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    5 years ago

    Such a challenging workout! The instructors are awesome and I have gained so much strength from this workout!

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    Katherine M.

    Thank you Nicole!

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    5 years ago

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    Katherine M.

    Thank you, Valerie! Keep up the great work!

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    7 years ago

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    Katherine M.

    Thanks for your feedback, Chelsea!

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    7 years ago

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    Katherine M.

    So happy you still a part of the SH family! Thanks for the feedback!

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    9 years ago

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    Katherine M.

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    8 years ago

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    Katherine M.

    Keep up the hard work Brittney! Thanks for the feedback!

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    9 years ago

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    9 years ago

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    Katherine M.

    Thanks Jon! We are so happy to hear you enjoy our classes!

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    10 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    7 years ago

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    Page 2 of 3

    Ask the Community - SculptHouse - Atlanta

    Review Highlights - SculptHouse - Atlanta

    I hadn't done a megaformer in LONG time and I only did one class before, so I was definitely a little nervous.

    Mentioned in 13 reviews

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