As a new move-in to the area, we found a company that answers everything you ask and goes above and beyond to make a simple service install enjoyable, let me explain, because there can't be anything better than our service.
A simple phone call to Maureen at SCTC to feel how the company is and how they operate was met with a pleasant voice, patience for my questions and no UPSELL gimmicks. She listened to what I had for needs in connectivity and addressed the best options right up front, and it was less than what I was paying elsewhere....and it just gets better.
Installation day was met with two professionals Mike & Marty who just wanted to see the house and what they could do to prevent any invasive installs like Dish Network would have done ( Dish has two roof penetrations from past clients, that have affected the roof and are not maintained since install) so.... I showed them everything they asked, attic access, under house access, ideal room we'd hope to host their battery backup.
After a brief, and I mean brief walkthrough, they devised the best install, the quickest and simplest way of getting me online and were able to look at my current equipment and determine it was suitable in quality to use their fiber optic equipment without the usual hem and haw upsell like Dish and Comcast try to do.
Within a hour or so, they had installed everything under the house, nothing was disturbed, they wore appropriate clothing and didn't track the dust and debris back into the living quarters. That's a big deal.
Matt appeared at the door as a third installer ( free install, did I say that enough? ) and tackled the interior connections while the other guys weathered the storm outside and got everything ( they even cleaned up the sad install drooping lines from Dish ) buttoned up, and made the call for Service locate due to a ground rod needed that Dish destroyed for grounding under the house unbeknownst to us.
Stayton utilities made a quick showing and laid out the gas, sewer, electrical locations quickly. ( 24 hrs )
I can't see any other small community like mine having such true professionals that just get the job done as needed not have more positive reviews.
Maureen, Marty, Mike and Matt brought forth what we needed to see, and after 14 years with Comcast. Maureen stated she'd include with the first mailing local "Welcome to the community brochures" and she did.
Top notch quality, full business cards, fully identifiable employees with professional mannerisms and great looking service trucks is what we got. You won't beat that. read more
