Ordered 3 doors and 3 windows 12/8/23. Was told by Patrick Miller 8-12 weeks. We put down a 50%…read moredeposit. After 5 months of having to initiate contact several times per week, our first door came in June...and the next one in July and the last one in August. We were told the painting would be done by Mobile Magic in O Fallon (the auto body paint shop) and he painted them himself - and not very well. It's September of 2023 and we have not seen a window...we paid him another 25% after the last door was installed with the promise that the touch ups to the doors would be completed and that he would drill the door bell holes that he forgot to do the first time he was here...and that our windows were 'on the way'. Nothing. Nada. Zilch Now he suddenly falls off the face of the Earth. He was terrible at responding prior to this, now he is non existent. There was ALWAYS an excuse...he was sick, his truck broke, the wrong door came in, his guys didn't show up - or better yet, he took TWO vacations while we waited for installs. I wouldn't even bother complaining, except my doors have 'lifetime workmanship warranties' and there is no paperwork for our doors, so if something goes south - we have nobody to contact to fix it from the 'company' who installed it. Here is the deal. He is by himself. There is no 'team'. The reviews online that are good are likely from his friends and family. Do business with Patrick at your own risk. If you want to see his work or the catastrophe of text messages and emails from Pat, let me know.

If I could give 0 stars I would. Signed contract and handed owner Pat Miller my deposit and never…read moreheard from him again. Do not buy windows or doors from this company. Ofallon Windows and Doors, LLC. Bad company

Fantastic experience with the Martin Door Company!…read more We just had our entire 27 year old garage door replaced with a significantly upgraded one. New upgraded garage door opener system also installed to replace our existing one. Now is Wi-Fi-enabled and has battery backup. This new system is whisper quiet, and oh so smooth and beautiful. Sales person Jeff Woody is a gem! The installer (Chuck, I think?) was very knowledgeable and professional. The whole process went without a single hitch. Thanks Martin Door!

Contracted with them at the end of December for new entry/storm doors. It'll be a couple months,…read moregreat, fine. (little annoying the "remeasure tech" was HOURS late but whatever) Got a call mid February, doors are here, we'll be there 02/24 to install. Again, great, fine. They show up, on time, said they wanted to re-measure to make sure everything was to spec. Um, ok - why wouldn't it be? They ripped off all of my door trim/casing and sat in their trucks for *90 MINUTES* without a word. Came back: "we have a problem". The brickmold is a quarter inch off - the manufacturer (ProVia) has a software problem and even though we gave them the correct measurements... blah blah, whatever. So, wait two weeks to get the corrected brickmold. Fine, stuff happens. 03/05! Called them 03/06. Guess what? STILL WRONG! No apologies, no anything. Wait two more weeks, no biggie, this is the way stuff works. March 20 it is! NOPE! March 16 and get an email that the manufacturers internet is down. No idea what that has to do with anything... how many times can you fail a customer and just tell them to wait two more weeks? Anyway, now I'm scheduled for April! Of what year I have no idea. Pathetic.

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!

From the owner: We specialize in helping our customers get an exact fit with their window and door needs.read more

They ignore you when you walk in and when I asked for pricing the guy told me if I didn't have an…read moreexact list he would quote prices. I asked if he could give me a ball park and was told they didn't have time for that. They lost a customer that was getting ready to spend a lot of money. It's always worth your time!!!

From the owner: With the most trusted names in the industry, you are sure to find the best material for your…read moreprojects. Richards Building Supply can add beautiful curb appeal with siding, windows and accessories to the outside of a home with a performance roofing, ventilation, and rainware system to protect the products adding home value with cabinets, doors, moulding and more.

Jacob, a very young man from Pella, came on a timely basis and completed the follow up repair that…read morewas needed. He did an excellent job!

I requested that someone come out to take a look at my Pella windows as there are some issues with…read morethem. I have already purchased some windows in the past (probably should have fallen under their warranty), but when asked to have someone come out they would only send someone out if I paid a service fee. Why can't they come out to look at the existing Pella windows without me having to pay a service fee?

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!

Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

I had a great experience with Renner and with their installation tech Lonnie. He was quick and…read morethorough installing the garage door, stopped to check with us about preferences for small things (where we wanted the opener button, did we need a rope for manual opening put in), and gave us a brief tutorial on using the system at the end. He had a great attitude and was a great communicator. I can't speak to prices, booking, etc... as my garage builder subcontracted Renner--but his price was really good, so I can only assume their prices are good to permit that.

So these guys installed two garage doors that I ordered from Costco years ago and did a great job…read more Today a spring broke rendering one garage door inoperable. Glen came out about two hours after I called them and sucessfully made the repair. This is your go to overhead door contractor people!

Dale Webster installed our windows 20 years ago, and we have had no problems at all. When someone…read moreshot a BB through our front window recently, I called Dale to get a recommendation on who to call to have it fixed. After 20 years, I wasnt sure if the phone number I had for him was still in service, but I found that it was and was able to talk to Dale, himself. Not only did Dale have our original records, but he offered to order the replacement glass and have his installer put it in for us. Talk about service after the sale! My husband and I were absolutely thrilled beyond belief that Dale would go above and way beyond what we expected to get our window fixed. Dale ended up installing the glass himself, and did so at a very reasonable price. We definitely recommend Dale Webster Exteriors and give them 5 stars.

From the owner: Webster Exteriors installs windows, siding, doors, and other exterior products in the St. Louis…read moremetro area.

So we just finished building and moving into a brand new home... whew so much work!! We had many…read morebumps in the road: lots of COVID supply and work issues, incompetent subcontractors, etc. However, one SHINING BEACON in this construction hellscape was All About Blinds. From start to finish Dave (soon-to-be-owner) was courteous, fairly-priced, and highly competent. During install of all of our blinds (over 25 windows) Dave and his crew... I think they are family or long-time coworkers... installed everything perfectly. Dave has OCD (something Mr V appreciates as a fellow OCD-er) and made sure EVERY window treatment in the house was properly aligned and installed. Very understanding of our masking requirement too. His crew was also extremely fast and professional. I would recommend All About Blinds to ANYONE needing window treatments. Their guarantee also is amazing and I 100% trust they will honor correcting any issues that pop up. Use this company!!!

We are very appreciative of the wonderful experience we had with All About Blinds. From start to…read morefinish everything was professionally completed. Thank you for your great service.