Webster Window and door was great to work with. Fair pricing, great products and the finished…read moreinstall was excellent. I would highly recommend them.

I had a great experience with Webster Window and Door. The service was warm and accommodating…read more The product is superior! What a beautiful front door I have! I look forward to using this company again on some windows.

We had a problem with the windows in our rental property not working properly and an inspection…read moredeadline to meet. Stephen and his crew were very responsive and fit us in to their schedule right away. The quality of work was outstanding, pricing was great, and we met the deadline in time. Highly recommend them for your window needs!

Stay away from this company. I measured the glass to be replaced and had it double checked by one…read moreof their employees. The owner messed the order up and tried blaming his employees measurements. Then he charged me for a service call because he wanted me to pay for the pane of glass that wasn't installed and the "labor" of measuring my window and the attempt of putting the new one in. He then insulted me over email and guilt tripped me into paying him. I paid him to get him off my back as $100 isn't worth the time and being insulted. Never again. Highly DO NOT recommend.

I had a storm window sash glass that was broken due to a rock while cutting grass. I further…read moremangled the sash trying my own fix to no avail. Since the type of window has long been discontinued, I couldn't find anyone in the St. Louis area willing to fix it without a total window replacement. J & J not only offered to take a look but was able to reassemble the sash with a a new piece of glass! They saved me from a bind for sure! Everyone was very friendly and helpful and I couldn't be more thankful. We have a window project planned in the next 5 years and will definitely be keeping them in mind!

We purchased 2 doors from J&J Window Sales in 2017. The first door that was installed - Alliance…read moreSliding Patio Door. Issues: The seal was not applied properly and a lot of water leaked in the basement after we had a hard rain. J&J did assess the damage and paid for damages through their insurance. The lock on the handle also did not work but J&J did finally fix it. The second door we purchased - Therma Tru Fiber Classic Mahogany was for the front door. It was sold to us from J&J Windows with the intention that not much maintenance would be needed because it's fiberglass and not wood AND it had a 5-year warranty. This product has been ABSOLUTELY TERRIBLE and J&J has NOT stood behind the product they sell. We have had issues with this door and door frame less than 1 year after it was installed. We notified them as soon as we noticed the issues and at that time, paint was peeling around the door frame and the door was already starting to fade. No way should it have faded this quickly. They sent a painter out MANY times to try and fix the door frame and it still looks terrible and paint is still peeling. They SAID they re-stained the door for us but they NEVER did and after checking their records again they discovered they never did re-stain the door. The picture of the house is what the door looked like 1 month after it was installed, which was very nice. The other images are after 1-2 years after it was installed.... TERRIBLE!!! We spent thousands of dollars ($$$$) and now J&J Window Sales (or even Therma Tru) are not willing to fix the door frame or the door! Their final email/comment to us was that they were sending us a door stain kit so we could do it ourselves or have someone do it for us, and they made it sound like they were doing us a favor because the kit usually costs $140. SERIOUSLY??? Do you think this is good customer service??? I am embarrassed that our front door looks so awful. The least J&J Window could have done was send someone over to re-stain the door and at least do something to fix the frame. They just gave up! We have been extremely patient through this process over the years. They said the door must receive a lot of sun.... No kidding... It's a front door!!!! THIS IS HORRIBLE CUSTOMER SERVICE AND WE ARE VERY DISAPPOINTED CUSTOMERS! We will NEVER refer ANYONE to this company!

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!

Had Chaney install a Provia front door on our home. Fantastic job. Greatest company in st louis…read morefor windows and doors. House looks like a million dollars . Will easily recoup cost plus some when we sell . Stay away from big box stores with there terrible installers. Can't say enough good about this company.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

Our windows were installed in April 2025. Every day I look at the poor workmanship during…read moreinstallation and get upset all over again. The caulking on the windows is absolutely horrible. One installer removed a front window while another removed a back window creating a vacuum that sucked all of the pollen from outside into the house. During installation, my window treatments were taken down and thrown in a heap on the floor. One of my custom made blinds has a permanent crease in it now. When I went to file my taxes I discovered they were not "energy efficient enough" to qualify for the tax credit. I see all of these great reviews and I am dumbfounded. Very nice owner and son but the absolute worst work I have ever had done in my 30 years of home ownership.

Great products, great service, great experience! I cannot say enough good things about this…read morecompany. Dave was wonderful to work with and our project turned out even better than we hoped. We had a sliding door replaced with a window, and also an exterior door replaced. The finished results look fantastic, and they went out of their way to make sure we were happy. Do yourself a favor and give them a call for any home e terror project, you won't be sorry!

We had a very poor experience with another company when researching windows and installation and…read morewere a bit cynical of contacting another business. However, the process of obtaining a quote was indeed as easy as Zen Windows website makes it out to be; check out their website and watch the videos. I completed their form with the number of windows, approximate size and the requirement that the windows must meet a minimum efficiency. A reply was quick and thorough and above all easily understood and answers to questions were immediate. Dennis provided all the information needed should a permit have been required. Once accepted, Kevin came out within a few days to take specific measurements needed for ordering the windows. Within just over a month, we received a call asking if the installation could take place within 48 hours as they had an opening. Ed, Jimmy and Daryl were the installation crew who arrived promptly and you could not ask for a more conscientious and professional team. They seemed to get along and worked well with each other. Care was taken to protect floors and carpet, the installation and operation of the windows was explained, and clean up was meticulous. I had planned to shampoo my carpets after they were finished and Daryl did such a good job of cleaning up the floors I did not have to vacuum first! We had 6 windows replaced and opted for the Endure EN600 series double hung, Energy Star Certified windows. These windows were installed on a warm day in rooms that get the afternoon sun and it was immediately apparent that the sun gain was much lower than the previous windows. The wind is gusting today and there are no drafts! The total cost was a bit above some of the other estimates but after our previous experiences as well as the ease of the ordering process, the personable and professional installers- much less the quality of the windows- it has been well worth it.

Dennis and Rhonda were quick and fully responsive to my questions and made the whole purchasing and…read morescheduling process very easy. Their seasoned installers were very professional, prompt, and respectful of our home. They worked hard to replace our entire two story home in one day before bad weather was supposed to hit the next day. We feel like we got a great product that will last for many decades which also has a great warranty. I would definitely recommend them to anyone wanting the best customer service and no pressure sales with a great buying experience.

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!