Stopped in for an ice cream on a sunny hot day. The shop was cool and offered free water. The ice cream counter is toward the back, and the staff greeted us and were very friendly as they took our order. The ice cream is hand dipped and was very good. We had chocolate, vanilla, and butter pecan. The shop had lots of bakery and other sandwich options plus fresh coffee bar. Very nice place in Phoebus. read more

Still good. They corrected their mishap and reached out to me. Hope the cake is worth the hassle read more

Scratch Bakery - Strawberry Cake Strawberry lemonade cupcake Crazy 4 Coconut Beach Plum Lacroix - Bakeries Near Me - Hampton, Virginia

Folks, this place is where you want to go for fresh baked desserts in Hampton, Va. Totally adorable set up, beautifully designed store. I was greeted by baker that asked if I had any questions or new what I wanted. I explained to her that I just came in on a whim & was not sure yet. The baker went to the back of the house & told me to ring the bell when I was ready. I loved that so I could get take my pics & try to decide on what I wanted. I can be a bit wishy washy when it comes to picking desserts. There were a decent variety of cookies, cupcakes, ice cream, and you can order cakes for special events. Coffee, soda, and water are available. I chose the lemon gooey bar & German chocolate cake. The German chocolate cake is dense & delicious. The cake is very moist and the coconut pecan icing is tasty without being too sweet. The lemon gooey bar bar is a moist, tasty treat. I'll definitely come back for their different gooey bar flavors. They are competitively priced and the service is top notch. I can't wait to sample more of what they have to offer. read more

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Don't go to Scratch if you value a dollar. I went there to buy a dozen cupcakes to deliver to different members of my family. When I asked for 3 separate boxes, they said they could not honor the discounted price because I asked for 2 extra boxes. Strike 1 I went there a month later to order a small cake for my wife. Her birthday was 2 days away. Because they did not receive a 3 day notice, there was an extra charge for that, and it was a significant up charge. The cake was barely larger than a single cupcake. Strike 2 There cupcakes are good for about 2 days, after that, you're pretty much screwed. Strike 3. There are so many places better than this one. Do a 5 minute Facebook search. You'll get a better product and you'll save $$$ read more

Three words: chicken pot pie. Of course their large-as-your-head cupcakes are amazing, but have you ever thought about a savory tiny delight so often that makes those frozen microwaveable products seem like trash on your taste buds? Well, I do. And I make a point of it every time I purchase one at this establishment. They laugh with jovial natures at my intensity, so the staff is amazing in that own right, but please do yourself a favor. Get some ice cream, cupcakes, some of that chicken pot pie--sit a spell, it is absolutely cheerful to sit in. read more

Although this bakery's specialty is likely it's sweet confections, it's Café and sandwiches are no short of amazing. I honestly didn't expect much for the Turkey Pesto, but the panini pressed, mouthwatering, cheesy sandwich is definitely worth its price at around $8. The hot White Mocha Blackberry Latte was amazingly balanced in sweetness and perfectly foamed. My partner got the iced Red Velvet Latte, and although it was a tad-bit sweet for my taste, he claimed it to be the best latte he ever had and finished it in under 10 minutes, so if sweet drinks is your thing you may want to go for that! read more

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One of my Instagram sister's once use to talk about this bakery alllll the time on social media. April was always doing little videos telling everyone to come down to Stracth Bakery. They got chicken pot pies, cupcakes, cakes, and so on.... One day... I was out in the Hampton area. And I was having a major sweet tooth. Lol! I'm supposed to be on a clean eating path. But I was like WHAT THE HELL! You only have one life to live right?! Lol! I honestly have I say April was RIGHT! Their cupcakes are the BOMB! It was moist and rich. It made my sweet tooth totally HAPPY! I'm not going to lie though. When I first walked in I saw the HUGE cakes on the right side of the store. Then I looked on the left side and saw there was nooooo more cupcakes... Lol! But when I ask the young lady. She said that there made when ordered. Which is cool by me. We got the chocolate cake, the cheesecake cupcake, chocolate cupcake, and I think a lemon cupcake. I just remembered eating everything as soon as I got in my car. Lol! I did save two cupcakes for my little brother though... Lol! It's a cute little shop in the Phoebus area in Hampton. I've always loved that area... It reminds me of those old western movies. Well back to what I was saying..... The cashier was very welcoming and pleasant. I will definitely be back! read more

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I came here after dining at the restaurant across the street. I got a slice of lemon cake and a birthday cupcake. I honestly regret going because I think about how good that cake was every day. It wasn't too sweet, moist and fluffy, perfect! read more

Oh my! The banana pudding was made with love!!! So good I had to call and compliment directly. Cupcakes were delicious, as was the cheesecake cup. read more

Worst Bakery I've ever been to. We trusted them with my sons 1st birthday smash cake and less than 5 minutes after receiving the cake the fondant was falling apart. I posted photos to google, but they seem to have been able to remove my review from here so I shall add it again. When you are not capable of making a cake don't commit to it and "try your best" as I was told by the manager. And take a class on customer service because being told "well that's not our fault, it was intact when you arrived" isn't an acceptable answer. I asked about the cracks in the fondant before we left your establishment and you told us "no worries it is good to go" I will forever reads this review if you continue to try and silence the bad and only keep the goo read more

Let me tell you about Paige! She went above and beyond when my Grubhub delivery was sent to the wrong address she called and made sure I knew and then the person who got them accidentally delivers them to the correct address. 10/10 will drive over from VB to show this place some love. Thank you Allie and Paige for making my day and my friend LOVED her birthday cupcakes read more

Scratch Bakery - The fruit flavors - Bakeries Near Me - Hampton, Virginia

My family & I had a great first experience; Alicia & Sami we're great! We ordered banana pudding, a German chocolate cupcake & a slice of lemon cake. Everything was AMAZINGGGG!!!! We'll definitely be back for sure! read more

Sooo yummy! We arrived close to the end of the day (on Valentine's Day) and the pickings were slim but they kindly offered to make us any flavor we wanted. We took the last Dirty Wedding Cake and Coconut almond and they were soooooo good and I don't have a sweet tooth at all. I'm hooked! Sorry, no picture because I gobbled them down too fast. read more

Went here today to get order and although Yelp said they're open and the door was open. Some unclean in appearance woman informed me that they're not open. Although she said she was sorry, I think I'm the fortunate one. read more

Scratch Bakery - Clearly it says they're open. - Bakeries Near Me - Hampton, Virginia

Walked into a space filled with sweet smelling delights. The portion size was plentiful. I tried the Banna/ Caramel cake. I had not heard of this combination. Upon trying it!!! Yum!!!! This is my now go-to from that bakery. The oreo overload cupcake was rich in chocolate but the icing was a bit rich for my liking as well as the Strawberry lemonade cupcake. If you are looking for a quaint bakery providing fresh goodies on a daily, please go!! read more

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I ordered a birthday cake from this bakery and they made suggestions when I asked for them and double checked with me regarding each detail. The cake was moist and firm and tasted like cake I remember from my childhood. The icing was vanilla cream and it had great body and delicate flavor. I was very pleased with my choice of bakery and I would always rather support local small business than chain stores read more

I had been looking forward to trying these baked yummies, but was let down my a very dry banana cake. :(

This place is so yummy. Their cupcakes are amazing and it's in a great location. They have so many flavors of Cupcakes, cakes, and they even have keto options. The staff is so nice and they even have a truck to deliver to you read more

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I was introduced to this place at a recent Food Truck Festival in Yorktown, Va. It is in a perfect location and was so welcoming. Once taking the time to look around the decorations were well thought out with bright colors and different shapes. I could tell the community shows how much they like this establishment. I ordered a sweet potato, banana pudding, and red velvet cupcake. I also ordered a scoop of lemon crunch and cookies and cream ice cream. Everything I ordered was amazing. Hands down the best cupcakes I've had in a long time. The lemon crunch ice cream is a KEEPER! read more

Stopped by here today to pick up a half dozen cupcakes for myself. Love the variety of cupcakes available. All of my picks were delicious. read more

Scratch Bakery - Bakeries Near Me - Hampton, Virginia

This is in regards to the Phoebus location- We went at around 1:30 pm, it wasn't very busy at all, but we waited almost an hour for 2 grilled cheese sandwiches- one was the 3 cheese "Grown Up" grilled cheese- one slice of bread was done well; chewy, crispy on the outside, soft on the inside- the other slice was hard as a rock, seemed like it was the last slice of a stale loaf. My mom had the "BB Grilled cheese" and she enjoyed it, but again the wait time was ridiculous for a grilled sandwich. We had to ask twice for her coffee, and remind them we also asked for 2 bakery items to go. The waitress was pleasant and polite, but again, had to remind her about the coffee, and the togo desserts. I'm hoping the Bread Pudding and Lemon Gooey Bar are worth the visit, but we most likely won't go to this location again. read more

No complaints here. I really like this bakery. The cupcakes and cake slices are awesome. The service and employees are nice and attentive to customers. read more

So I've been hearing about Scratch for a while so this past weekend I tried it out. It's a small bakery in the Phoebus area of Hampton. I got the strawberry cheesecake cake. Let me tell you the cake was moist & the cheesecake in the middle just set everything off! Definitely will be back! read more

Scratch Bakery - Strawberry cheesecake cake - Bakeries Near Me - Hampton, Virginia

SANTA STOP HERE! Scratch Bakery has been extra good this year! It was love at first bite :-)

Was excited to get an affogato and ice cream.. unfortunately, their barista wasn't in so they weren't serving any coffee... I asked when she would be in and she said "whenever she shows up." There we're also no cupcakes in the display. Additionally, the menu was so small I couldn't read it. I would not recommend :/ read more

Dont let the small and dim inside fool you. The treats are yummy as they can be. We got 4 kinds of cake- wedding, strawberry, death by chocolate and unicorn. All were a HUGE hit. Not stingy with the frosting and the cake was moist and perfect. Also had some sugar cookies - you know for the road. :) I swear I could taste every ingredient in them. Absolutely what I needed. Will go back again and again read more

One of the best cupcakes I've ever eaten. Super tasty, really moist. We hsd the strawberry crunch and the death by chocolate. Would definitely go again. Would even consider taking a trip to Hampton to get some of their cupcakes. They also had cake and ice cream so will probably try those next time. read more

OoooMYYY GAAAHH!!! So I must say I was originally looking for just coffee. I've got a thing for local spots cause they are the backbone of the community right? Well thank goodness for my hankering for coffee!!! Let's start with the pure decadence of yumminess when you walk in. The shop is fills your senses teasing you which delicacy is invading you, begging to be chosen. While it was later in the afternoon and there was no coffee, but I didn't want to leave empty handed, cause support local and I figured a sugar rush is the same right...*shrugs* I'm not a fan of their "to-go" containers as I had to fish out my cupcake from this cup thingy...but this cupcake tho!! I had the triple strawberry (I believe that's what it was). My first bite I had to get it all together. The frosting wasn't overbearing and not painfully sweet. The cake was like fluffed and moist...perfect. Thank you for sharing your talent. I don't know why it says it's closed on Monday, when I definitely walked in and was blessed with the delicious, beautiful, yummy in my tummy cupcake. Will certainly be back read more

I went here because I was visiting home and they're a new location since I've moved away and I wanted to try something other than Nika's. AND they were on the Food Network, so this couldn't be a bad experience in my mind. I ordered a strawberry cake square with buttercream. It wasn't bad. It was moist and a lot of icing. However, I asked the cashier if it was true strawberry or a hint of strawberry. She didn't know. It was a hint of strawberry flavor. Like you get a stronger strawberry flavor and color from the cake squares at the Walmart bakery. I also ordered 3 cupcakes. My question before choosing was 'Are any of them filled?' I was told the banana pudding and red velvet were filled. These were considered premium cupcakes. So I'm sure I paid extra for these cupcakes. Neither one had filling. The red velvet tasted like a cornbread cupcake with red color. No chocolate taste at all. It wasn't a great first time experience at all. You just expect more flavor from private bakeries. They missed the mark...on to the next. read more

Scratch Bakery - Red Velvet...no filling. Pretty color...no flavor. - Bakeries Near Me - Hampton, Virginia

The service was excellent. I came here because I saw this place listed on the Black history restaurant week. The cupcakes were amazing and the icing was even better. But babeee that lemon gooey cake was the best. read more

I'd give it 0 stars if I could. They fired an employee for "stealing" after she was told she could get one item for free per shift. She got fired without warning and her check came up short. When she texted the manager asking about the missing money and threatening to get the Dept. of Labor involved, the manager laughed and said have a nice day. Horrible etiquette, terrible cakes. Expect more bad reviews from the customers and other employees who have experienced this. Another girl is still fighting to receive her tips that she kept. DO NOT SUPPORT THIS BUSINESS. read more

I live in Texas, but sent my bestie birthday cupcakes for her birthday, which I believe was delivered by Grubhub. This process went seamlessly, the cupcakes were delivered right on time, and they were DELISH (so the bestie says!)!!! read more

Great lunch option...not just bakery goods. This place is amazing! Everything is made from "scratch" and delicious! The gal that helped us was so sweet ! Just made the whole experience even better! read more

Scratch Bakery - Cake with chocolate toffee icing....YUMMMM!!! - Bakeries Near Me - Hampton, Virginia

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OMG!!! I got the slice of strawberry cake with strawberry frosting! When I say the cake was very moist and fulfilling! The frosting was just right and you taste the strawberries in it too! I will be looking into their catering and bakeries items for future events! Well worth it! read more

I love this little bakery in the heart of downtime Phoebus. I wish I was able to try the fruity pebble cupcake but they didn't have anymore. The ice cream definitely made up for it! I got the lemon crunch and blueberry cheesecake mixed in a cone bowl! read more

Scratch Bakery - Bakeries Near Me - Hampton, Virginia

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First, the cupcakes were amazing! I was greeted by a pleasant young lady asking my order. Once I placed my order I glanced and notice clutter and a messy showroom. I grabbed a drink from the cooler and noticed it hadn't been wiped down (dusty). As I returned my view to the workers I over heard a small argument taking place due to lack of butter cream. The young lady who took my order then said "do mind a different buttercream instead of the original flavor" due to it not be available. No worries, I've never been here so how am I suppose to know the original flavor. Overall, great cupcakes but the cleanliness and the staff arguing didn't sit well with me. read more

My best friend surprised me with a dozen cupcakes from here and OMG! They were as delicious as they looked. She got me a variety of flavors and they were ALL delicious!! The red velvet, the bacon topped one, the cookie dough, the banana pudding, the strawberry, and especially the chocolate!! Every cupcake was moist and flavorful. I was really impressed and so was she; so much so that she texted me saying i'm responsible for bringing cupcakes to her events in D.C from Scratch from now on lol I'm looking forward to actually visiting the establishment this weekend for a sweet treat with my son. read more

Best cupcakes on the in Hampton roads area! I am so in love with this bakery! I can assure you I've had my fair share of sweets and nothing compares to Scratch! Not only are their cupcakes fantastic but their customer service as well. I order cupcakes a few days back and got a few wrong, they did not hesitate to fix my problem today!!! If sweets could be zero calories I would eat these Scratch everyday! read more

Delicious homemade desserts, lemonade, and coffee. I'll be back to try the ice cream and sandwiches. Really lovely staff provided great service! read more

Love these cupcakes! I treat myself on special occasions or when I need a happy boost :) They are a little under $4 but worth the splurge. If you don't see the cupcake you want in the display case they will whip it up for you in less than 5 minutes. Be careful of the one with the pearl though, they might break a tooth. The bakers have always be very friendly and talkative. read more